Natallia Olender
Operations Supervisor at Office of the Chapter 13 Trustee- Claim this Profile
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Russian -
Topline Score
Bio
Credentials
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Certified Public Accountant
Missouri Board of AccountancyJan, 2011- Oct, 2024
Experience
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Office of the Chapter 13 Trustee
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Administration of Justice
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100 - 200 Employee
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Operations Supervisor
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May 2015 - Present
- Supervised Paralegals and Case Analysts and monitored accuracy and timely completion of their work daily- Provided effective feedback and goal development for supervised personnel - Wrote and delivered mid-year and annual performance appraisals - Contributed to a productive and happy work environment dedicated to the satisfaction of employees and customers- Regularly identified developmental and training needs of supervised personnel, arranged training on tasks, and served as a mentor- Assessed departmental and individual performance on a monthly basis to identify potential weaknesses and areas for improvement- Identified and implemented innovative technological solutions to improve overall performance and quality; worked closely with IT to create efficiencies- Remained abreast of changing legislation and case law; worked closely and communicated regularly with in-house Attorneys - Drafted, implemented, and tested policies, procedures, and internal controls; ensured all procedures were reviewed and updated annually- Oversaw the end of month accounting process and performed disbursement of estate funds of approx. $6 million monthly- Served as a project manager as needed Show less
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Operations Supervisor
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Aug 2011 - Apr 2015
- Managed daily operations of the Audit and Data Analysis teams with 14-16 employees- Participated in hiring interviews of entry level employees- Oversaw training for newly hired employees on multiple departmental procedures; served as a trainer as needed- Gathered and analyzed daily and monthly production statistics; monitored currency of tasks- Performed mid-year reviews and annual appraisals of all subordinates- Maintained working knowledge of bankruptcy administration and departmental tasks Show less
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Accountant
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Jun 2007 - Jul 2011
- Performed daily accounting duties, i.e. reconciliations, printing checks, processing of creditor returned payments, returned disbursement checks, nonsufficient funds payment instruments, etc.- Assisted the Director of Operations in quality control procedures- Participated in month end processes and disbursements- Assisted with gathering information for annual financial audit of the organization
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Mike Martin & Associates, Inc
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Independece, MO
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Tax Consultant
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Nov 2011 - Nov 2022
- Consulted clients about tax credits, deductions, tax projections, future withholdings, retirement planning, etc. - Delivered exceptional customer service by timely completing assignments and regularly communicating with the clients - Prepared tax returns for individual clients and small businesses - Proficient in CS UltraTax software - Tax knowledge: Forms 1040, 1065, 1120S, 1120 and associated schedules - Consulted clients about tax credits, deductions, tax projections, future withholdings, retirement planning, etc. - Delivered exceptional customer service by timely completing assignments and regularly communicating with the clients - Prepared tax returns for individual clients and small businesses - Proficient in CS UltraTax software - Tax knowledge: Forms 1040, 1065, 1120S, 1120 and associated schedules
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Jackson Hewitt Tax Service Inc.
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United States
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Financial Services
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700 & Above Employee
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Tax preparer
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Dec 2006 - Apr 2010
- Tax preparation for individuals - Seasonal part-time opportunity - Tax preparation for individuals - Seasonal part-time opportunity
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Education
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2005 - 2009
University of Missouri-Kansas City
Bachelors, Accounting -
2000 - 2005
Belaruski Dzjaržauny Ekanamièny Universitet
Masters; Bachelors, World Economy and International Business; Science Economics
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