Experience

Abdulrahman A. Al-Moussa Trading Co. Ltd

• Saudi Arabia
• Information Technology & Services
• 1 - 100 Employee

• Solutions & Services Manager

  • Jun 2018 - Present

  Riyadh, Saudi Arabia - Recruit, hire, onboard, coach, train, mentor a Solution/Services Engineering team. - Create SE individual and team development plans. - Develops team according to demands of business and according to individual professional goals. - Work closely with sales teams, vendors and executive leadership to assess, develop, and accelerate key opportunities. - Guide and coach SE team in establishing the capabilities to customize our solution packages and configure… Show more - Recruit, hire, onboard, coach, train, mentor a Solution/Services Engineering team. - Create SE individual and team development plans. - Develops team according to demands of business and according to individual professional goals. - Work closely with sales teams, vendors and executive leadership to assess, develop, and accelerate key opportunities. - Guide and coach SE team in establishing the capabilities to customize our solution packages and configure demos to effectively showcase the benefits and the value of our solutions - Recommend solutions that optimize value for both the customer and company. - Lead or participate in the delivery of Proof of Concept or project implementation engagements at key prospects/customer. - Assist in preparation of sales proposals, RFP and RFI responses as needed - Lead customer business value identification and discovery - Participate in project’s kickoff meeting and closing meeting. - Monitor the team’s performance and identify achievements as well as areas of focus - Motivate system engineers to succeed, manage program day-to-day activities, training, logistics and other activities as required - Proactively scope and design the technical and business solution needed to address customer requirements.

• Systems Engineer – Solutions Team Leader

  • Mar 2018 - Jun 2018

  Riyadh, Saudi Arabia - Recommend solutions that optimize value for both the customer and company. - Lead and participate in the delivery of Proof of Concept or project implementation engagements at key prospects/customer. - Participate in project’s kickoff meeting and closing meeting. - Monitor team’s performance and identify achievements as well as areas of focus - Motivate system engineers to succeed, manage program day-to-day activities, training, logistics and other activities as… Show more - Recommend solutions that optimize value for both the customer and company. - Lead and participate in the delivery of Proof of Concept or project implementation engagements at key prospects/customer. - Participate in project’s kickoff meeting and closing meeting. - Monitor team’s performance and identify achievements as well as areas of focus - Motivate system engineers to succeed, manage program day-to-day activities, training, logistics and other activities as required - Proactively scope and design the technical and business solution needed to address customer requirements - Identify best practices and provide required insight to improve the quality provided solution and proposals

• Systems Engineer – Data Center & Security

  • Aug 2015 - Mar 2018

  Riyadh, Saudi Arabia - Provide Pre-Sales and on-site technical support for new and existing customers. - Identify client technical requirements (product and/or services) through site survey, interviews, RFP/RFQ/RFI study, and customer environment discovery and auditing. - Determine scope and develop proposals and technical design (HLD, LLD and configuration). - Provide support to sales team that includes; presentation, pricing and RFP/RFQ/RFI response assistance. - Impalement pilots and prototypes. -… Show more - Provide Pre-Sales and on-site technical support for new and existing customers. - Identify client technical requirements (product and/or services) through site survey, interviews, RFP/RFQ/RFI study, and customer environment discovery and auditing. - Determine scope and develop proposals and technical design (HLD, LLD and configuration). - Provide support to sales team that includes; presentation, pricing and RFP/RFQ/RFI response assistance. - Impalement pilots and prototypes. - Implement / configure required solution and coordinate with PMO and 3rd parties to insure solution delivery. - Participate in project’s kickoff meeting and closing meeting



Sure Global Technology

• Saudi Arabia
• IT Services and IT Consulting
• 200 - 300 Employee

• Systems Engineer – Pre & Post Sales

  • Mar 2013 - Aug 2015

  Riyadh, Saudi Arabia Pre- Sales - Preparing and delivering customer presentations and demonstration. - Responding to tender documents, writing proposals and reports. - Work with Account Manager/Sales Team to develop customer relationship and solutions and assist in overall sales process. - Act as a primary point of contact with the customer for all technical issues during the all Pre-Sales phases including addressing design and proposed integration concerns. - Providing technical advice to… Show more Pre- Sales - Preparing and delivering customer presentations and demonstration. - Responding to tender documents, writing proposals and reports. - Work with Account Manager/Sales Team to develop customer relationship and solutions and assist in overall sales process. - Act as a primary point of contact with the customer for all technical issues during the all Pre-Sales phases including addressing design and proposed integration concerns. - Providing technical advice to customers on all aspects of the installation, both before and after the sale. - Implement POCs and product installations - Design and generate Bill of Materials & configurations for datacenter and security solutions (Cisco). Post –Sales - Manages the implementation of projects closed by the sales team, prioritizing effort based on maximizing total impact on team productivity and profit, and customer satisfaction - Installation and configuration of data center, network and security solution. - Research and stay up to date on the most recent industry standards and trends, emerging technology.

• Information Security Engineer

  • Mar 2011 - Mar 2013

  Riyadh, Saudi Arabia - Implement and monitor security controls to protect network and information. - Conduct vulnerability scanning using open source and enterprise tools to discover security vulnerabilities on in house developed SharePoint portals. - Write testing reports including assessment-based findings, outcomes and propositions for further system security enhancement - Develop and integrate multi-factor authentication solution using SURE Secure Token product.



Sudan University of Science and Technology (SUST)

• Sudan
• Higher Education
• 500 - 600 Employee

• Network Engineer - SUST IPv6 Task Force Team Leader

  • Sep 2010 - Feb 2011

  Sudan - Member of IPv6 migration team (SUST Computer Center), building IPv6 basic services (DHCPv6, DNSv6, FTP, web server). - Studying and testing migration mechanisms, design and building network using IPv6 protocols.