Senior Recruiter

• Sep 2022 - Present

Attentive® is the leader in conversational commerce, reinventing business to consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way. Through two-way, real-time, personalized communications, we drive billions in e-commerce revenue and over 5,000 leading brands like CB2, Pura Vida, Urban Outfitters, Jack in the Box, and Coach rely on Attentive to deliver powerful commerce experiences.In March 2021, Attentive announced a Series E investment and is backed by Coatue, Bain Capital Ventures, Sequoia, IVP, and other leading venture firms. To learn more about Attentive or to request a demo, visit www.attentive.com Show less

Recruiter

• Jul 2021 - Sep 2022

Global Recruiter

• Feb 2021 - Jul 2021

Recruiter & Programs Manager

• Aug 2019 - Feb 2021

As a Global Recruiter & Programs Manager at SugarCRM, I lead the full-cycle recruiting process for North America, EMEA, and APAC through a strategic partnership with various departments (Sales, Marketing, Finance & Accounting, IT, and Human Resources). My goal is to understand the ins and outs of different teams to create a recruitment game plan to engage talent to our company. That would range from full-time positions to summer/annual internships. Being a good recruiter is more than providing resumes; it's about having insight into my company's wants and needs, effective sourcing partnerships with many managers, and empathy for candidates and what they are looking for in a career. SugarCRM is unlike any other customer experience (CX) platform in the market: It is the industry’s first and only no-touch, time-aware CX platform. Our time-aware solution enables you to harness customer data and time to proactively discover actionable insights and next actions. “No-touch” enables users to spend less time entering and finding customer information, and more time actually doing high-value work. Through continuous cloud innovation—unmatched by even the largest names in CRM—Sugar provides the most modern, durable, and future-proof customer experience platform on the market. Most importantly, “customers for life” is both a continuous product objective and a solemn business commitment to SugarCRM. Show less

Recruiter

• Jan 2018 - Feb 2021

As a Recruiter for SugarCRM, I work exclusively in our applicant tracking system, Jobvite, to ensure incredible candidate experience and employee experience as well. From integrating different APIs, sourcing candidates, to acting as a business partner with different hiring managers to figure the best solution for their team, my enjoyment for recruiting is always there. I tackle on full-cycle global talent acquisition recruiting from sourcing, conducting phone screens, coordinating/scheduling, negotiating, and drafting offer letters for candidates.While I do full-cycle recruit for full-time positions, I also oversee college recruiting. I would coordinate career fairs, to processing students into our ATS system, screenings, and drafting their offer letters. Basically, full-cycle recruitment on interns for Sugar. It's a fun process because I am constantly engaging with different universities and students of all places. To be able to present an offer to a student and see how ecstatic they get is one perk of this position. Show less

Talent Acquisition Coordinator

• May 2017 - Aug 2019

Recruiting Intern

• Mar 2017 - May 2017

Recruiting is an essential factor for any business. At SugarCRM, I am able to use my communication skills to communicate to candidates while corresponding to the needs of the company. Utilizing Jobvite is a key application that I find myself using each day at work. In Jobvite, I am able to break down each applicant and see where they fit at SugarCRM. I also coordinate interviews for the applicant along with the hiring team to ensure that both parties are on the same page. Sourcing is something that should not be overlooked in my role. With Linkedin being user-friendly for recruiters, I am able to source candidates and see what role would be applicable to them. Sourcing gives me the ability to create a bridge for SugarCRM and the potential individuals so one day everyone will meet in the middle and see why both are perfect for one another. Show less

Sales Operations Intern

• Oct 2016 - Mar 2017

As a Sales Operations Intern, I learned a lot about the importance of reliable data. My day to day tasks consists of verifying accounts and communicating with many different people to ensure 100% dependable data. I would use Salesforce along with Microsoft Office to dissect data and mass distribute them to our company's rep from all over the world. From creating reports to organizing data, I know my work is beneficial to the growth of the company. The role also refreshed me on the importance of paying attention to close detail. Without close detail, many miss opportunities can happen that can stunt the company. I was blessed to have an opportunity to be a temporary Recruiting Coordinator, where I assisted the HR Team in coordinating interviews across multiple functions. Gmail, Google Calendar, and Linkedin were the main tools I used to communicate with the interviewees, my team, and even potential candidates. Show less

Data Quality Associate

• May 2016 - Aug 2016

As a Data Quality Associate, we live and breathe data hygiene. Our goal is to maintain reliable, accurate data that allows Linkedin's Sales Representatives to have the essential data they need to drive revenue for the company. The Data Quality Associate Team assists with Linkedin's three lines of business. During my time on the Data Quality Associate Team, I've analyzed and closed over 2,000 + cases. Within those cases, it consists of account verification, the merging of duplicate contacts, and merging of duplicate accounts all on Salesforce. With my results, it gave clean data that can be utilized used to generate more business for Linkedin. Show less

Solution Specialist

• Dec 2015 - May 2016

* Assisted in reporting metrics and promotion to supervisor through different means of communication * Created different methods of sales pitches in order to maximize profit and to increase longevity of the business * Found solutions to increase net promoter score of customers to attract reoccurring clients * Assisted in reporting metrics and promotion to supervisor through different means of communication * Created different methods of sales pitches in order to maximize profit and to increase longevity of the business * Found solutions to increase net promoter score of customers to attract reoccurring clients

Retail Sales Associate

• Jun 2013 - Nov 2015

* Drove results and make sure the store accomplish its monthly goals by using EARN process. * Coached and developed new employees and make sure they are ready in a monthly basis. * Assisted in product knowledge with various sales partners such as Apple, HTC, Samsung etc... * Attained Floor Coach role where I drive customer traffic to support the stores' goal. * Drove results and make sure the store accomplish its monthly goals by using EARN process. * Coached and developed new employees and make sure they are ready in a monthly basis. * Assisted in product knowledge with various sales partners such as Apple, HTC, Samsung etc... * Attained Floor Coach role where I drive customer traffic to support the stores' goal.

Self Employed

• Sep 2012 - May 2013

* Started my own phone repair business while attending San Diego State University. * Was able to designate 2 workers to market and assist in repairing. * Created work schedules to ensure stability between workers and myself. * Marketed on campus, the gym, and Craigslist. * Started my own phone repair business while attending San Diego State University. * Was able to designate 2 workers to market and assist in repairing. * Created work schedules to ensure stability between workers and myself. * Marketed on campus, the gym, and Craigslist.