Andy Van Nguyen

Project and Operations Coordinator (automation & digitisation) at Australian College of Applied Professions
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Contact Information
us****@****om
(386) 825-5501
Location
Brisbane, Queensland, Australia, AU

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Credentials

  • Cert IV in Small Business Management
    TAFE Queensland Brisbane
    May, 2019
    - Oct, 2024
  • Certificate III in ICT
    Axiom College
    Nov, 2015
    - Oct, 2024
  • Cert II in Active Volunteering
    Corinda State High School
    Sep, 2015
    - Oct, 2024
  • Cert II in Business
    School of Distance Education Brisbane
    Nov, 2013
    - Oct, 2024

Experience

  • Australian College of Applied Professions
    • Australia
    • Higher Education
    • 200 - 300 Employee
    • Project and Operations Coordinator (automation & digitisation)
      • Feb 2023 - Present

      Process analysis, digitisation and automation. Analytics uplift & tech advisory Power Automate and Apps development for digital transformation and RPA. Process analysis, digitisation and automation. Analytics uplift & tech advisory Power Automate and Apps development for digital transformation and RPA.

  • andersenIT
    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Project Coordinator
      • Jun 2022 - Nov 2022

      Portfolio coordination of infrastructure and system integrator projects. Portfolio coordination of infrastructure and system integrator projects.

  • Department of Justice and Attorney-General QLD
    • Australia
    • Government Administration
    • 700 & Above Employee
    • Senior Project Officer
      • Jun 2021 - Mar 2022

      Leading and coordinating the implementation of the Printing and Imaging as a Service (PIaaS) project state wide across DJAG in metro, regional and remote areas. Reporting to the CIO.

    • Project Admin Officer / Multimedia Officer
      • Jan 2021 - Jun 2021

      Supporting the Organisational Change Management team within the ICT Strategy Implementation Program in matters relating to coordination, graphic design, video production and editing.

    • Project Support Officer
      • Jul 2020 - Dec 2020

      Ensuring projects are delivered on time and within budget in the Digital Transformation Unit, Justice Services.Light weight governance, heavy customer focus. Providing project support to the team's portfolio.Leading the software development life cycle of small scale projects.Responsible for catching anything that falls in between the gaps.Azure DevOps administration - customising scrum processes to suit the team's needs.

    • Administrative Officer, Digital Transformation Unit
      • Feb 2020 - Jun 2020

      Providing administrative and governance support.Responsible for managing diaries and logistics for events and workshops. Became an expert in SharePoint administration to support businesses.

    • HR Support Officer
      • Jan 2020 - Jan 2020

      - Streamlined recruitment and onboarding process for future student placements - Liaised with various universities to determine placement suitability and requirements: timing and scope of work- Wrote role descriptions and posted job ads- Worked using Agile development principles – iterative learning - Mapped out BPMN for end to end recruitment and onboarding process in Visio- Completed customer 1st training

  • Office of the Director of Public Prosecutions QLD
    • Legal Services
    • 100 - 200 Employee
    • HR / Analyst
      • Nov 2019 - Dec 2019

      - Worked within directorate support delivering statistics and reports - Investigated causes of case allocation imbalances by creating data visualisations in Excel with pivot tables and slicers - Liaised with stakeholders across departments to prototype solutions for a new case allocation system - Saved significant time by creating VBA modules to automate tasks in Excel for notional billings report - Compiled daily prosecutor allocations for the deputy director - Collated and cleaned data using advanced Excel formulas - Analysed trends in workforce surveys and annual reports - Wrote various statistical reports for senior management Show less

  • Vygo
    • United Kingdom
    • Higher Education
    • 1 - 100 Employee
    • User Analytics Intern
      • Jul 2019 - Jul 2019

      Worked with a diverse team to deliver user analytics dashboards to better understand behavioural changes over time. Delivered dynamic dashboards that can be updated and loaded with new datasets with ease Through insights developed a series of recommendations relating to data capture and retention Placement organised by Startup Interns through their student employability accelerator (SEAP) Aimed at educating students on entrepreneurship, team work and problem solving via practical application. Show less

  • Spotless Group
    • Australia
    • Facilities Services
    • 700 & Above Employee
    • Factory Worker
      • Dec 2015 - Sep 2018

      Worked as part of a team to hit KPIs Worked as part of a team to hit KPIs

  • Computer Shoppe
    • Forest Lake
    • Repairs and Customer Support Trainee
      • Jun 2013 - Nov 2014

      - Served customers - Ran diagnostics to identify problems with computers - Built computer systems and replaced faulty parts - Served customers - Ran diagnostics to identify problems with computers - Built computer systems and replaced faulty parts

Education

  • The University of Queensland
    Bachelor of Advanced Business (Hons), Business Analytics, Human resources and Entreprenuership and innovation
    2018 - 2023
  • Corinda State High School

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