Experience

RemServ

• Australia
• Financial Services
• 1 - 100 Employee

• Relationship Manager

  • Jan 2022 - Present



RemServ

• Australia
• Financial Services
• 1 - 100 Employee

• Relationship Associate

  • Feb 2020 - Dec 2020



Maxum Foods Pty Ltd - Your partner in dairy

• Australia
• Dairy Product Manufacturing
• 1 - 100 Employee

• Sales Support Ex

  • Feb 2018 - Feb 2020

  • Managed over 150 customer accounts in the Dairy industry and provided seamless coordination of goods, liaising with 15+ warehouses in states across Australia and over 20+ transport carriers to ensure goods were delivered on time and in full • Exceeded customer expectations and proactively forecasted customer needs with impeccable communication, creativity and attention to detail to develop long-term relationships with clientele while ensuring annual revenue and profit growth• Creation of customer contracts, maintaining financial credit accounts and management of processing all supplier purchase orders and customer sales orders until completion



The London Institute of Banking & Finance

• United Kingdom
• Financial Services
• 100 - 200 Employee

• Events Co-ordinator

  • Aug 2016 - Jan 2018

  • Provided high quality support in managing a variety of events ranging from presentations, conferences, University graduations and awards dinners from start to finish• Collaborated with internal and external stakeholders including but not limited to onsite event operations, production, food and beverage and venue in achieving company goals and ensuring financial targets were met. • Reviewed, assessed and produced new content for the organisation’s financial journal, Financial World, ensuring timely distribution to students and corporate members.



Odyssey Training

• Australia
• Professional Training and Coaching
• 1 - 100 Employee

• Training Adminstrator

  • Jun 2015 - May 2016

  • Played a key role in coordinating multiple public and private training sessions for individuals and companies in professional development and IT courses • Leading team member in ensuring customer and company needs and expectations were met through all communication channels • Played a key role in coordinating multiple public and private training sessions for individuals and companies in professional development and IT courses • Leading team member in ensuring customer and company needs and expectations were met through all communication channels



NISADE - Niseko Alpine Developments x The Luxe Nomad

• Japan
• Real Estate
• 1 - 100 Employee

• Guest Services Representative

  • Jan 2015 - May 2015



Sofitel

• France
• Hospitality
• 700 & Above Employee

• Events Executive

  • Apr 2014 - Dec 2014

  • Coordinated and managed event operations and suppliers simultaneously to provide high quality customer service to clientele while working within client budget• Successfully organised over 180 events throughout the year including conferences, cocktail functions, plated lunches, sporting teams and gala dinners; including the Starlight Five Chefs Dinner • Ensured all necessary departments including; accommodation, banquets, purchasing and loading dock, were synchronised for execution of events at guest satisfaction• Coordination and reporting of sales and event activities from initial stages (site inspections, proposals, contracting, invoicing) to event day (banquet event orders)

• Conference and Events Coordinator

  • Apr 2013 - Mar 2014

  • Coordinated and executed internal training sessions and meetings• Collaborated with Sales Executives in developing and producing client proposals and contracts in securing upcoming events leading to notable profit growth

• Conference Concierge

  • Sep 2012 - Apr 2013

  • Directed event concierge operations in developing new standard operating procedures focused on enhancing customer service through food and beverage service throughout a variety of events• Provided quality assistance to both Sales and Event teams in installing new property management software and developed new function sheets, supporting future departmental operations throughout the organisation• Effectively drove communications with clients, banquet supervisors, event team and loading dock in maintaining continuous, streamlined productivity throughout operations

• Club Lounge Guest Service Agent

  • Oct 2011 - Sep 2012