Caregiver at Shelter for Unaccompanied Migrant Children

• Apr 2023 - Present

Front Desk Receptionist

• Jun 2022 - Sep 2022

◦ Handling guest bookings and reservations through phone calls and correspondence ◦ Maintaining a consistent level of guest service (e.g. processing all inquiries accurately, responding to requests for help and information) ◦ Responsible for maintain updated the hotel reservation system ◦ Coordinating the housekeeping department, prioritizing its workloads ◦ Preparing room bills and ensuring prompt payments ◦ Completing administrative tasks ◦ Handling guest bookings and reservations through phone calls and correspondence ◦ Maintaining a consistent level of guest service (e.g. processing all inquiries accurately, responding to requests for help and information) ◦ Responsible for maintain updated the hotel reservation system ◦ Coordinating the housekeeping department, prioritizing its workloads ◦ Preparing room bills and ensuring prompt payments ◦ Completing administrative tasks

Sociologist

• Jan 2022 - Mar 2022

Involved in Project 'NO Border', an integrated support structure for Refugees, Asylum-seekers and Migrants. ◦ Provision of psycho-social support to refugees, asylum seekers and migrants ◦ Individualized support in the process of searching accommodation ◦ Individualized support in the process of integration in labor market (e.g. creating CV) ◦ Accompaniment to public services, social activities, when required ◦ Responsible for the organization, digitalization and updating of personal files Show less

Sociologist

• Jul 2019 - Aug 2019

◦ Participated in counseling sessions that provided support to: - individuals who face an addiction to legal or/and illegal psychoactive substances, gambling or internet - families of the individuals who face an addiction condition ◦ Participated in a project which has undertaken a series of intervention practices to support unaccompanied refugee and migrant minors. Main aim was the formation of a safe and friendly place, where they can have access to multiple activities. At the same time they were being informed about the effects of using psychoactive substances and the services that KETHEA provides. ◦ Secretarial services Show less