Experience

Ricoh Global Services

• IT Services and IT Consulting
• 100 - 200 Employee

• Director Deal & Contract Management

  • Jul 2022 - Present

  Lead a global team of Bid & Proposal Managers, Pricing Analysts, Deal Architects and Contract Negotiation Managers responsible for constructing priced proposals and signing contracts to win and retain business with Ricoh Global Services' largest global clients.

• Head of Global Bid & Pricing

  • May 2018 - Jun 2022

  Lead a team of Global Bid & Proposal Managers, Global Pricing Analysts and Global Deal Architects, responsible for constructing and submitting priced proposals to win and retain business with Ricoh Global Services' largest global clients, working in close collaboration with Global Account Directors, Project Management, Service Design, Technology Centre, Legal and Finance.

• Head of Global Contracting

  • Sep 2017 - Apr 2018

  Led a team of Global Contract Negotiation Managers, responsible for negotiating and signing profitable and deliverable global contracts with Ricoh Global Services' largest global clients.



Ricoh Europe

• IT Services and IT Consulting
• 700 & Above Employee

• Senior Contract Negotiation Manager

  • Apr 2013 - Aug 2017

  Led a team of Contract Negotiation Managers responsible for concluding all EMEA and global contracts with companies headquartered in Europe.

• Contract Negotiation Manager (FG500 Accounts)

  • Sep 2010 - Mar 2013

  Responsible for negotiating major contracts with FG500 companies headquartered in Europe, working in close collaboration with Global Account Managers, Operations, Technology Centre, Legal and Finance.



ngo.media

• Strategic and Financial Advisor

  • Oct 2008 - Apr 2011

  Provided commercial and financial consultation to shape the strategic direction of ngo.media, an agency providing editorial, copywriting, publication and training services for the not-for-profit sector. Provided commercial and financial consultation to shape the strategic direction of ngo.media, an agency providing editorial, copywriting, publication and training services for the not-for-profit sector.



BT Group

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Principal Commercial Manager

  • Jun 2007 - Aug 2010

  Led a team responsible for setting the global commercial strategy for a range of business-to-business telecommunications solutions, developing the product set through focus on life-cycle management, customer voice and market analysis, sales channel engagement, supplier negotiation and management of internal trading agreements.

• Senior Commercial Manager

  • Feb 2004 - May 2007

  Led a team of eight responsible for commercially reviewing and approving non-portfolio customer requirements to ensure tactical solutions could be delivered in a reliable, replicable and profitable manner. Negotiated bespoke contracts with customers and owned the customised deliverables from bid sign-on, liaising with all areas of the business through sales, operations, design and suppliers to ensure successful implementation. Worked on +270 accounts, many +£10m contract value, as the commercial lead responsible for the profitable delivery of the customer’s bespoke solution.

• European Commercial Development Manager

  • Oct 1999 - Jan 2004

  Identified organic and inorganic telecommunications network growth and optimisation opportunities in Europe, modelled network dimensions and built business cases in support of cost saving and/or revenue generation. Included tender writing and evaluation and supplier contract negotiation. Required technical knowledge coupled with sound commercial judgement.