TARATHEP JANPRASERT
Assistant Oversea Support Manager at Asiasoft Corporation Public Company Limited- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Native or bilingual proficiency
-
Vietnamese Elementary proficiency
-
Chinese Elementary proficiency
Topline Score
Bio
Experience
-
-
Assistant Oversea Support Manager
-
-
Acclivis Technologies and Solutions
-
Singapore
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Regional Sales Manager
-
Mar 2015 - Present
- Maintain excellent relationships with current customers. - Provide product information to customers, in line with tiering system and counsellor incentive programs. - Research, analyse and recommend new customers agreements for signing. - Monitor customers and feedback and report to HQ to assist product and service development. - Research and prepare annual Regional Marketing Plans and Expenditure budgets. - Research, reporting, Administration - Maintain excellent relationships with current customers. - Provide product information to customers, in line with tiering system and counsellor incentive programs. - Research, analyse and recommend new customers agreements for signing. - Monitor customers and feedback and report to HQ to assist product and service development. - Research and prepare annual Regional Marketing Plans and Expenditure budgets. - Research, reporting, Administration
-
-
-
freelance
-
Thailand
-
Strategic & Business consultant
-
Nov 2013 - Present
- Determining and clarifying strategic and operational problems via consultation - identifying problems and seeking solutions - presenting findings and recommendations to clients - reviewing current strategy - undertaking research into the industry sector, markets and competitors - Evaluating software/websites of competitors in the marketplace to understand the business environment and competitive landscape of the client - collecting, analysing and interpreting data and statistics - compiling and presenting information verbally, visually and in writing - identifying and assessing the pros and cons of possible strategies - outlining objectives - managing projects and programmes - Communicating the design to the project programmers to ensure full understanding - leading and managing those within the team, including analysts - developing, advising about and implementing agreed solutions. Show less
-
-
-
Move on Co.,Ltd
-
Bangkok Metropolitan Area, Thailand
-
Senior IT Project Manager
-
Apr 2014 - Nov 2014
- Lead IT Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources - Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems. - Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review. - Develop business case justifications and cost/benefit analyses for IT spending and initiatives. - Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision. - Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements. - Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals. - Work with stakeholders to define business and systems requirements for new technology implementations. - Direct research on potential technology solutions in support of procurement efforts. - Practice asset management for IT hardware, software, and equipment. - Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions. - Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities. Show less
-
-
-
CJ ENM ENTERTAINMENT DIV.
-
South Korea
-
Entertainment Providers
-
700 & Above Employee
-
IT Project Manager
-
Mar 2013 - Oct 2013
- Lead IT Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources - Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems. - Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review. - Develop business case justifications and cost/benefit analyses for IT spending and initiatives. - Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision. - Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements. - Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals. - Work with stakeholders to define business and systems requirements for new technology implementations. - Direct research on potential technology solutions in support of procurement efforts. - Practice asset management for IT hardware, software, and equipment. - Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions. - Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities. Show less
-
-
-
Asphere Innovations
-
Thailand
-
Computer Games
-
1 - 100 Employee
-
Regional IT Manager & Operation manager
-
Aug 2011 - Mar 2013
[ Asiasoft Singapore, Asiasoft Malaysia , Asiasoft Vietnam , Asiasoft Philippines , Asiasoft Indonesia , Asiasoft Myanmar , Fun box and Thai Cyber Game ] - Lead IT Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources - Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems. - Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review. - Develop business case justifications and cost/benefit analyses for IT spending and initiatives. - Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision. - Develop requests for proposal. - Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements. - Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals. - Work with stakeholders to define business and systems requirements for new technology implementations. - Direct research on potential technology solutions in support of procurement efforts. - Keep current with the latest technologies. - Approve and oversee projects and project portfolio. - Practice asset management for IT hardware, software, and equipment. - Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions. - Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities. Show less
-
-
-
Asphere Innovations
-
Thailand
-
Computer Games
-
1 - 100 Employee
-
Acting System & Network Engineer Manager
-
Aug 2006 - Dec 2010
-Assists in the planning and implementation of additions, deletions and major modifications to the supporting regional infrastructure. - Implements network security at the regional level as established by corporate Security Director. - Oversees the administration and maintenance of the company's infrastructure, and directs more junior Innovators when necessary. - Oversees the administration of the company's WAN. - Oversees the administration and maintenance of server farm and software for company training programs and provides additional support if necessary. - Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary. - Works with project teams to help implement Systems. - Responds to escalated help desk issues. - Oversees the administration and maintenance of our tracking software. - Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner. - Builds and maintains vendor relationships and manages the purchase of hardware and software products. - Manages the purchasing of all software, hardware and other IT supplies at the regional level. Show less
-
-
-
Asphere Innovations
-
Thailand
-
Computer Games
-
1 - 100 Employee
-
Senior System & Network Engineer
-
Jan 2003 - Aug 2005
- Acts as Team Lead for the administration and maintenance of infrastructure as directed by IT Managers. - Acts as Team Lead for the administration and maintenance of computer stations and software for company training programs and provides additional support when necessary. - Serves as Team Lead for the administration and maintenance of the server farm and provides additional support when necessary. - Serves as a Team Lead for troubleshooting, - Assists in the design, implementation and maintenance of systems, programs, hardware and software. - Serves as Team Lead for the resolution of all trouble calls/emails and enters work orders into our tracking software. - administering and maintaining corporate infrastructure, including network connectivity, Internet access, email, etc. - involved in administering and maintaining corporate WAN. - Assists with the administration and maintenance of the game system, including Core switches. - Assists with the creation of new game system , and updating information as Innovator seating assignments change. Show less
-
-
-
B.M. MEDIA
-
Thailand
-
Web Programming , Help Desk Specialist
-
Jan 2000 - Dec 2001
- Oversees all help desk activities . - Responds to escalated help desk issues. - Oversees the administration and maintenance of our tracking software. - Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner. Assists in the design, coding, and testing of technical solutions. - Understands standard systems development lifecycle processes and applies our methodology effectively on client engagements. - Applies knowledge of industry trends and developments to improve service to our clients. Show less
-
-
-
Chulalongkorn University
-
Thailand
-
Higher Education
-
700 & Above Employee
-
research projects
-
Jan 1997 - 2000
- carry out research projects by collecting, gathering, and summarizing information - analysing and compiling data, preparing reports and maintaining records. - carry out research projects by collecting, gathering, and summarizing information - analysing and compiling data, preparing reports and maintaining records.
-
-