TARATHEP JANPRASERT

Assistant Oversea Support Manager at Asiasoft Corporation Public Company Limited
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Bangkok, Bangkok City, Thailand, TH
Languages
  • English Native or bilingual proficiency
  • Vietnamese Elementary proficiency
  • Chinese Elementary proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • Assistant Oversea Support Manager

    • Singapore
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Regional Sales Manager
      • Mar 2015 - Present

      - Maintain excellent relationships with current customers. - Provide product information to customers, in line with tiering system and counsellor incentive programs. - Research, analyse and recommend new customers agreements for signing. - Monitor customers and feedback and report to HQ to assist product and service development. - Research and prepare annual Regional Marketing Plans and Expenditure budgets. - Research, reporting, Administration - Maintain excellent relationships with current customers. - Provide product information to customers, in line with tiering system and counsellor incentive programs. - Research, analyse and recommend new customers agreements for signing. - Monitor customers and feedback and report to HQ to assist product and service development. - Research and prepare annual Regional Marketing Plans and Expenditure budgets. - Research, reporting, Administration

  • freelance
    • Thailand
    • Strategic & Business consultant
      • Nov 2013 - Present

      - Determining and clarifying strategic and operational problems via consultation - identifying problems and seeking solutions - presenting findings and recommendations to clients - reviewing current strategy - undertaking research into the industry sector, markets and competitors - Evaluating software/websites of competitors in the marketplace to understand the business environment and competitive landscape of the client - collecting, analysing and interpreting data and statistics - compiling and presenting information verbally, visually and in writing - identifying and assessing the pros and cons of possible strategies - outlining objectives - managing projects and programmes - Communicating the design to the project programmers to ensure full understanding - leading and managing those within the team, including analysts - developing, advising about and implementing agreed solutions. Show less

  • Move on Co.,Ltd
    • Bangkok Metropolitan Area, Thailand
    • Senior IT Project Manager
      • Apr 2014 - Nov 2014

      - Lead IT Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources - Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems. - Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review. - Develop business case justifications and cost/benefit analyses for IT spending and initiatives. - Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision. - Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements. - Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals. - Work with stakeholders to define business and systems requirements for new technology implementations. - Direct research on potential technology solutions in support of procurement efforts. - Practice asset management for IT hardware, software, and equipment. - Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions. - Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities. Show less

    • South Korea
    • Entertainment Providers
    • 700 & Above Employee
    • IT Project Manager
      • Mar 2013 - Oct 2013

      - Lead IT Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources - Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems. - Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review. - Develop business case justifications and cost/benefit analyses for IT spending and initiatives. - Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision. - Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements. - Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals. - Work with stakeholders to define business and systems requirements for new technology implementations. - Direct research on potential technology solutions in support of procurement efforts. - Practice asset management for IT hardware, software, and equipment. - Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions. - Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities. Show less

    • Thailand
    • Computer Games
    • 1 - 100 Employee
    • Regional IT Manager & Operation manager
      • Aug 2011 - Mar 2013

      [ Asiasoft Singapore, Asiasoft Malaysia , Asiasoft Vietnam , Asiasoft Philippines , Asiasoft Indonesia , Asiasoft Myanmar , Fun box and Thai Cyber Game ] - Lead IT Department operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources - Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems. - Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review. - Develop business case justifications and cost/benefit analyses for IT spending and initiatives. - Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision. - Develop requests for proposal. - Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements. - Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals. - Work with stakeholders to define business and systems requirements for new technology implementations. - Direct research on potential technology solutions in support of procurement efforts. - Keep current with the latest technologies. - Approve and oversee projects and project portfolio. - Practice asset management for IT hardware, software, and equipment. - Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions. - Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities. Show less

    • Thailand
    • Computer Games
    • 1 - 100 Employee
    • Acting System & Network Engineer Manager
      • Aug 2006 - Dec 2010

      -Assists in the planning and implementation of additions, deletions and major modifications to the supporting regional infrastructure. - Implements network security at the regional level as established by corporate Security Director. - Oversees the administration and maintenance of the company's infrastructure, and directs more junior Innovators when necessary. - Oversees the administration of the company's WAN. - Oversees the administration and maintenance of server farm and software for company training programs and provides additional support if necessary. - Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary. - Works with project teams to help implement Systems. - Responds to escalated help desk issues. - Oversees the administration and maintenance of our tracking software. - Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner. - Builds and maintains vendor relationships and manages the purchase of hardware and software products. - Manages the purchasing of all software, hardware and other IT supplies at the regional level. Show less

    • Thailand
    • Computer Games
    • 1 - 100 Employee
    • Senior System & Network Engineer
      • Jan 2003 - Aug 2005

      - Acts as Team Lead for the administration and maintenance of infrastructure as directed by IT Managers. - Acts as Team Lead for the administration and maintenance of computer stations and software for company training programs and provides additional support when necessary. - Serves as Team Lead for the administration and maintenance of the server farm and provides additional support when necessary. - Serves as a Team Lead for troubleshooting, - Assists in the design, implementation and maintenance of systems, programs, hardware and software. - Serves as Team Lead for the resolution of all trouble calls/emails and enters work orders into our tracking software. - administering and maintaining corporate infrastructure, including network connectivity, Internet access, email, etc. - involved in administering and maintaining corporate WAN. - Assists with the administration and maintenance of the game system, including Core switches. - Assists with the creation of new game system , and updating information as Innovator seating assignments change. Show less

  • B.M. MEDIA
    • Thailand
    • Web Programming , Help Desk Specialist
      • Jan 2000 - Dec 2001

      - Oversees all help desk activities . - Responds to escalated help desk issues. - Oversees the administration and maintenance of our tracking software. - Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner. Assists in the design, coding, and testing of technical solutions. - Understands standard systems development lifecycle processes and applies our methodology effectively on client engagements. - Applies knowledge of industry trends and developments to improve service to our clients. Show less

    • Thailand
    • Higher Education
    • 700 & Above Employee
    • research projects
      • Jan 1997 - 2000

      - carry out research projects by collecting, gathering, and summarizing information - analysing and compiling data, preparing reports and maintaining records. - carry out research projects by collecting, gathering, and summarizing information - analysing and compiling data, preparing reports and maintaining records.

Community

You need to have a working account to view this content. Click here to join now