Windows System Administrator

• Aug 2019 - Present

Client Tech App Engineer III

• Aug 2016 - Aug 2021

IT health care , Client tech app Engineer III, supporting Windows AD management and AD redesign . GPO management and System Center Configuration Manager Configuration deployment and support and Site design.

Wintel Administrator/ SCCM Patch Manager

• Aug 2012 - Jul 2016

● Wintel administration● SCCM Administration● Deployed and manage Microsoft Windows patching for 1400 server’s environment ● Built and configured Windows servers in VMware and physical environment● Supported SCCM team for deploying applications to server environment● Part of patch and vulnerability management team assessing vulnerabilities to server environment and finding solutions to fix issues● Worked as part of the Wintel team for standard troubleshooting and repair of all window server systems● Managed the patch and deployment team

wintel

• 2012 - 2016

IT manger for Taxclub

• Oct 2008 - Aug 2012

Manager of the IT department for the New York and St. George offices Manager of the IT department for the New York and St. George offices

Head of network and help desk

• Sep 2008 - Jul 2012

As manager of the helpdesk are responsible to make sure tickets are resolved within standard SLA time frames. Also make sure tickets are assigned to the proper technicians assist whenever technician is having trouble. As manager of the network I’m responsible for smooth operations of all network and server functions. Server upgrades and all maintenance. Also to map out future upgrades and improvements network to optimize performance. As manager of the helpdesk are responsible to make sure tickets are resolved within standard SLA time frames. Also make sure tickets are assigned to the proper technicians assist whenever technician is having trouble. As manager of the network I’m responsible for smooth operations of all network and server functions. Server upgrades and all maintenance. Also to map out future upgrades and improvements network to optimize performance.

Network Operation Administrator

• Dec 2006 - Jun 2008

• Brought in as Network Operation Administrator• Worked on company server consolidation project “Project Atlantic”• Managed company’s New York based OU, managed user s’ accounts, software packages, group policies and scripts• Worked closely with second level support team to handle all help desk tickets • Worked with head office to consolidate multiple servers to a single box using VM ware• Eliminated servers no longer in use and moved critical infrastructure to Chicago• Worked with telecommunication team to install multiple T1s and T3s to Application Accelerator (“ Riverbed Units”) to improve performance between the New York and Chicago office

Network admin

• Nov 1999 - Nov 2006

•Extensive knowledge of Windows Active Directory •Created and applied group policy in Active Directory •Responsible for creation and testing of packets to install software on users’ desktopsResponsible for maintaining user management and file security on Novell 5.1 and Windows 2000,2003 servers for corporate office(MONY/AXA)• Built and configured Compaq and Dell NT 2003 servers for departmental applications, Configured EIGRP, IGRP, OSPF, RIP ver 2 on Cisco 2600 routes and VLAN configure on Catalyst 3500 and Synoptics 5005 Switches (MONY)• Manage and support all handheld in environment (Blackberry, Pocket PC, Palms)• Spearhead wireless initiative for wireless e-mail in the enterprise • Rolled out Secure wireless network for handheld users (802.11g/b) and laptop users (802.11g/a, 3g networks) (MONY/AXA)• Upgraded Novell server from 4.11 to 5.1 (MONY)• Migrate Novell server to AXA Active Directory (AXA)

Computer Consultant

• 1996 - 1997

Help desk support, Help desk support,