Experience

United National Breweries SA PTY LTD

• Human Resources Services
• 100 - 200 Employee

• Retail Sales Representative

  • Dec 2016 - Present



Ithala Development Finance Corporation

• South Africa
• Banking
• 300 - 400 Employee

• Business Advisor

  • Mar 2013 - Sep 2014

  • Provide Professional Customer Service by providing a positive and professional image, as well as having an in-depth knowledge of all Business Loan products and requirements • Identify client needs and match them to a suitable product by interviewing and matching the right product to clients; explain administration costs, conditions, etc. ; and explain the loan process• Assist clients to complete business loan applications by using a checklist to complete application form, adhering to FICA, NCA, FAIS, etc. legislation• Accept or Reject applications by conducting initial evaluation Desktop analysis and forward accepted applications for processing. Record all applications for reporting purposes• Process referred applications from internal and external stakeholders• Application Administration by capturing and recording all applications received on the database; process and forward documents to Loans Analyst/ Sector Divisional Managers• Compile Weekly/Monthly Reports on Loan applications• Monitor Progress • Provide Application Progress feedback to clients

• Customer Services Representative (Business Finance)

  • Sep 2009 - Feb 2013

  • Provide Professional Customer Service by providing a positive and professional image, as well as having an in-depth knowledge of all Business Loan products and requirements - focusing on our Co- operatives client base• Identify client needs and match them to a suitable product by interviewing and matching the right product to clients; explain administration costs, conditions, etc. ; and explain the loan process• Assist clients to complete business loan applications by using a checklist to complete application form, adhering to FICA, NCA, FAIS, etc. legislation• Accept or Reject applications by conducting initial evaluation Desktop analysis and ITC Checks), forward accepted applications for processing. Record rejected applications for reporting purposes• Process referred applications from internal and external stakeholders • Application Administration by capturing and recording all applications received on the database; process and forward documents to Loans Analyst/ Sector Divisional Managers• Compile Weekly/Monthly Reports on Loan applications• Monitor Progress • Provide Application Progress feedback to clients

• Business Analyst

  • Jun 2007 - Feb 2010

  • Receive business plans from walk-in clients • Perform pre-analysis assessment of all business plans • Conduct a due diligence to all pre-approved business applications• Make funding submissions to Credit Committee for approval• Meet set out Loan approval targets• Do follow-up visits to Funded Clients on a continuous and need-to-need basis• Market the Business Centre through coordinating and managing business seminars; business fairs; radio slots• Negotiate for Media Space both trade exchanges and media-buying• Develop and maintain Business Centre key controls • Accept and check all Enquiries from the Business Centre trainee and report any problems to the Portfolio Manager• Maintain excellent customer service in the Business Centre• Mentor the Business Centre Trainee and create a Developmental plan for him/her.• Conduct Client visits to potential businesses • Create and maintain stakeholder relations with government and other funding institutions



KZN Progressive Primary HealthCare

• Marketing and Advocacy Officer

  • Aug 2006 - Apr 2007

  • Overall responsible for Public Relations exercises aimed at increasing the public profile of KZNPPHC -sending out position statements in the media with regards to topical issues that affect the organisation or impacts on the organisational mandate and profile -Attend to social upliftment projects (government and private sector)• Co-ordinating fundraising and promotional events -sourcing for funding opportunities, apply and negotiate for project-specific funds with various donors.• Development and management of KZNPPHC website -daily and weekly updates, and when there is information to be added• Develop and maintain donor database -consistent communication between the donors and the organisation; giving updates and offer clarity on specific issues (if required)• Develop strategic fundraising and marketing plan -includes development of operational budget for the Marketing Unit for each year, -coordinate all departmental activities to be included in the Marketing Plan -includes travelling to the different districts, where the organisation is based, to monitor how the organisation’s Programmes are carried and report to the Executive Director• Develop and encourage relationships with media; draft press releases• Conduct and manage media launches /briefings for specific programmes within the organisation



Ithala Development Finance Corporation

• South Africa
• Banking
• 300 - 400 Employee

• Trainee Business Centre Advisor

  • Apr 2006 - Aug 2006

  • Advise new and existing clients about Business finance option Ithala offers• Help with accepting and checking of business plans submitted for funding, especially with Co-operatives as well as SMME Clients• Help with referring clients to relevant departments for business finance queries, if at first hand, they are not assisted• Deal with client service in general i.e. handle complaints with regards to business plans submitted and make relevant follow-ups• Keep a database of walk-in clients, whom have come for assistance with all business finance-related queries.• Office Management• Filing of business plans submitted• receive documentation such as quotations for requisition by Co-operatives• handle telephonic enquiries• liaise with other government departments • Over and above the listed duties, I also helped with ensuring that clients in the aisles of the Bank are channelled to the correct and relevant departments.



Avonford Secondary School

• Student

  • 1995 - 1999