Sarah Van der Veken
IT Support Technician at Support U - Thames Valley LGBT+- Claim this Profile
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Bio
Chris Horry
Sarah is a high skilled and hard working team member. Her and I worked on a several projects at Symantec including the fledgling Appliance Hardware team and her expert knowledge on hardware and storage systems proved invaluable to the project's success. Her professionalism, knowledge and team player ethic will be an asset to any company fortunate to call her an employee.
Gillian Anton
Sarah is a brilliant engineer with a real basis and love of the hardware she deals with. She made the move into the software side of things, but her love and understanding has made her an expert in the NetBackup hardware Appliances. She now raises escalations to Engineering for the hardware side of her job. Sarah is always there with a smile and a greeting. She is willing to help those around her, whether customers or colleagues. She has a great, outgoing personality and is highly respected by both her peers and her customers. Sarah would be an asset to any team she was a member of.
Chris Horry
Sarah is a high skilled and hard working team member. Her and I worked on a several projects at Symantec including the fledgling Appliance Hardware team and her expert knowledge on hardware and storage systems proved invaluable to the project's success. Her professionalism, knowledge and team player ethic will be an asset to any company fortunate to call her an employee.
Gillian Anton
Sarah is a brilliant engineer with a real basis and love of the hardware she deals with. She made the move into the software side of things, but her love and understanding has made her an expert in the NetBackup hardware Appliances. She now raises escalations to Engineering for the hardware side of her job. Sarah is always there with a smile and a greeting. She is willing to help those around her, whether customers or colleagues. She has a great, outgoing personality and is highly respected by both her peers and her customers. Sarah would be an asset to any team she was a member of.
Chris Horry
Sarah is a high skilled and hard working team member. Her and I worked on a several projects at Symantec including the fledgling Appliance Hardware team and her expert knowledge on hardware and storage systems proved invaluable to the project's success. Her professionalism, knowledge and team player ethic will be an asset to any company fortunate to call her an employee.
Gillian Anton
Sarah is a brilliant engineer with a real basis and love of the hardware she deals with. She made the move into the software side of things, but her love and understanding has made her an expert in the NetBackup hardware Appliances. She now raises escalations to Engineering for the hardware side of her job. Sarah is always there with a smile and a greeting. She is willing to help those around her, whether customers or colleagues. She has a great, outgoing personality and is highly respected by both her peers and her customers. Sarah would be an asset to any team she was a member of.
Chris Horry
Sarah is a high skilled and hard working team member. Her and I worked on a several projects at Symantec including the fledgling Appliance Hardware team and her expert knowledge on hardware and storage systems proved invaluable to the project's success. Her professionalism, knowledge and team player ethic will be an asset to any company fortunate to call her an employee.
Gillian Anton
Sarah is a brilliant engineer with a real basis and love of the hardware she deals with. She made the move into the software side of things, but her love and understanding has made her an expert in the NetBackup hardware Appliances. She now raises escalations to Engineering for the hardware side of her job. Sarah is always there with a smile and a greeting. She is willing to help those around her, whether customers or colleagues. She has a great, outgoing personality and is highly respected by both her peers and her customers. Sarah would be an asset to any team she was a member of.
Credentials
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NetBackup Appliance Hardware SME
SymantecApr, 2014- Nov, 2024 -
Qualified NetBackup Support Engineer
SymantecMar, 2013- Nov, 2024
Experience
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Support U
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United Kingdom
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Civic and Social Organizations
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1 - 100 Employee
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IT Support Technician
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Aug 2020 - Present
Volunteer role Taking care of all of Support U's IT needs. Volunteer role Taking care of all of Support U's IT needs.
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UKCloud Ltd
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Automation and Service Reliability Engineer
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Feb 2019 - Apr 2020
As a member of the Automation & Service Reliability team at UKCloud I worked as part of a moderately-sized team of highly skilled engineers, with backgrounds in system administration, software engineering and systems automation. Utilising various technologies commonplace in the industry we managed infrastructure as code, using an internal git code store using Rundeck and Jenkins to automate the processes. Due to a confidentiality agreement I am bound by, I am unable to share further details about my main role within UKCloud. My main role within the company was augmented by being a member of the company's Mental Health First Aid team, which saw me assisting my colleagues with any mental health issues they faced. In 2019 I lead a team of my colleagues running a two-day event at local secondary schools, introducing them to the world of white-hat hacking (we couldn't use the term "penetration testing" in a school environment), using a sandboxed environment in which they were instructed to infiltrate a Linux VM. Show less
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EDB
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United States
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Software Development
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700 & Above Employee
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Systems Administrator
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Jun 2017 - Nov 2018
Mainly focused on building, deploying and testing OpenStack. Also involved with networking (Cisco Nexus/Catalyst), storage (EMC Unity) and servers (Dell, HPe, Supermicro), MDM (Jamf/Kaseya), day-to-day Ops stuff (CentOS/Ubuntu/Windows/macOS/Saltstack/Ansible/Docker/OpenStack/OpenShift), on-site IT support for users in a second office and generally busy learning about evolving technologies and how they can be implemented to improve the business IT strategy. Mainly focused on building, deploying and testing OpenStack. Also involved with networking (Cisco Nexus/Catalyst), storage (EMC Unity) and servers (Dell, HPe, Supermicro), MDM (Jamf/Kaseya), day-to-day Ops stuff (CentOS/Ubuntu/Windows/macOS/Saltstack/Ansible/Docker/OpenStack/OpenShift), on-site IT support for users in a second office and generally busy learning about evolving technologies and how they can be implemented to improve the business IT strategy.
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Booking.com
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Netherlands
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Software Development
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700 & Above Employee
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Data Centre Operations Engineer
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Feb 2017 - May 2017
Keeping the hamsters happy by oiling their wheels. Keeping the hamsters happy by oiling their wheels.
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STORGENIX LIMITED
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Software Development
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1 - 100 Employee
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Director
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Mar 2015 - Feb 2017
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KPMG UK
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United Kingdom
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Accounting
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700 & Above Employee
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Data Centre Engineer
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Mar 2015 - Jul 2016
Contracting through Storgenix. I'm working with KPMG's IT Services division to maintain, upgrade, commission and decommission equipment within their fleet of UK datacentres. Recently, as of July 2015, I've been heavily involved in the Datacentre Relocation Project, where I've been working to build out our stunning new datacentre in London. Contracting through Storgenix. I'm working with KPMG's IT Services division to maintain, upgrade, commission and decommission equipment within their fleet of UK datacentres. Recently, as of July 2015, I've been heavily involved in the Datacentre Relocation Project, where I've been working to build out our stunning new datacentre in London.
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Google
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United States
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Software Development
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700 & Above Employee
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Data Centre Hardware Operations Engineer II
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Sep 2014 - Jan 2015
Keeping the infrastructure the Internet world uses ticking over. Keeping the infrastructure the Internet world uses ticking over.
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Symantec
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United States
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Software Development
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700 & Above Employee
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Senior Technical Support Engineer
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Dec 2013 - Aug 2014
I work in the NetBackup Appliance and Deduplication Specialist Support team, handling cases from our top-tier enterprise customers. I get involved with appliance hardware/software and deduplication cases.
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Technical Support Engineer - NetBackup
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Oct 2012 - Dec 2013
I work in the NetBackup support team, handling customer cases when they have issues with their backup solutions. I'm a member of the NetBackup Appliance team, putting my hardware skills and RedHat experience into use alongside my newly-acquired NetBackup skills. Perfect synergy.
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Canonical
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United Kingdom
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Software Development
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700 & Above Employee
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Datacentre Engineer
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Jun 2012 - Oct 2012
I keep Canonical's UK infrastructure ticking over, working with colleagues across the business. I keep Canonical's UK infrastructure ticking over, working with colleagues across the business.
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Rackspace Technology
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Data Centre Operations Technician
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May 2008 - Jun 2012
I work in a datacentre environment, building and maintaining servers, routers and switches. We use a mix of Red Hat, Debian, Windows 2003 and Windows 2008. I work in a datacentre environment, building and maintaining servers, routers and switches. We use a mix of Red Hat, Debian, Windows 2003 and Windows 2008.
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Avanti Communications
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United Kingdom
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Telecommunications
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100 - 200 Employee
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IT Support Analyst
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Dec 2007 - Apr 2008
Assisted the IT Manager in maintaining Avanti Communications' internal infrastructure. Handled server, desktop and laptop hardware support, maintained the website, organised equipment purchasing from suppliers and provided desktop support. Assisted the IT Manager in maintaining Avanti Communications' internal infrastructure. Handled server, desktop and laptop hardware support, maintained the website, organised equipment purchasing from suppliers and provided desktop support.
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Community
