Wanessa Costa
Clinical Psychotherapist at MyMind- Claim this Profile
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Portuguese Native or bilingual proficiency
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English Professional working proficiency
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Bio
Felipe Calixto
Tive um imenso prazer em trabalhar durante 6 meses com a Wanessa como minha secretária antes dela receber uma promocão e passar para o Setor de RH. Wanessa é uma profissional extremamente competente, dedicada e focada, tem um ótimo relacionamento interpessoal com os colegas de trabalho e clientes. A Wanessa é uma pessoa muito dinâmica, trabalha muito bem em equipe e gosta muito de desafios. Nossos colaboradores estavam muito satisfeitos com os eventos e todos os demais assuntos relacionados a RH, propostos por ela. Temos muita gratidão pela Wanessa, por toda sua contribuição para o crescimento da empresa, porque além de ótima profissional e amar o que faz, ela é uma pessoa generosa, do bem, confiável. É uma profissional fantástica! Recomendo!
Fábio Aguiar
It gave me immense pleasure to work with Wanessa. She is an extremely competent professional, focused on the job, has a great interpersonal relationship with the work partners. Wanessa is a very dynamic person, works very well in a team and does not bother to have challenges at work. She's a fantastic pro! Success!
Felipe Calixto
Tive um imenso prazer em trabalhar durante 6 meses com a Wanessa como minha secretária antes dela receber uma promocão e passar para o Setor de RH. Wanessa é uma profissional extremamente competente, dedicada e focada, tem um ótimo relacionamento interpessoal com os colegas de trabalho e clientes. A Wanessa é uma pessoa muito dinâmica, trabalha muito bem em equipe e gosta muito de desafios. Nossos colaboradores estavam muito satisfeitos com os eventos e todos os demais assuntos relacionados a RH, propostos por ela. Temos muita gratidão pela Wanessa, por toda sua contribuição para o crescimento da empresa, porque além de ótima profissional e amar o que faz, ela é uma pessoa generosa, do bem, confiável. É uma profissional fantástica! Recomendo!
Fábio Aguiar
It gave me immense pleasure to work with Wanessa. She is an extremely competent professional, focused on the job, has a great interpersonal relationship with the work partners. Wanessa is a very dynamic person, works very well in a team and does not bother to have challenges at work. She's a fantastic pro! Success!
Felipe Calixto
Tive um imenso prazer em trabalhar durante 6 meses com a Wanessa como minha secretária antes dela receber uma promocão e passar para o Setor de RH. Wanessa é uma profissional extremamente competente, dedicada e focada, tem um ótimo relacionamento interpessoal com os colegas de trabalho e clientes. A Wanessa é uma pessoa muito dinâmica, trabalha muito bem em equipe e gosta muito de desafios. Nossos colaboradores estavam muito satisfeitos com os eventos e todos os demais assuntos relacionados a RH, propostos por ela. Temos muita gratidão pela Wanessa, por toda sua contribuição para o crescimento da empresa, porque além de ótima profissional e amar o que faz, ela é uma pessoa generosa, do bem, confiável. É uma profissional fantástica! Recomendo!
Fábio Aguiar
It gave me immense pleasure to work with Wanessa. She is an extremely competent professional, focused on the job, has a great interpersonal relationship with the work partners. Wanessa is a very dynamic person, works very well in a team and does not bother to have challenges at work. She's a fantastic pro! Success!
Felipe Calixto
Tive um imenso prazer em trabalhar durante 6 meses com a Wanessa como minha secretária antes dela receber uma promocão e passar para o Setor de RH. Wanessa é uma profissional extremamente competente, dedicada e focada, tem um ótimo relacionamento interpessoal com os colegas de trabalho e clientes. A Wanessa é uma pessoa muito dinâmica, trabalha muito bem em equipe e gosta muito de desafios. Nossos colaboradores estavam muito satisfeitos com os eventos e todos os demais assuntos relacionados a RH, propostos por ela. Temos muita gratidão pela Wanessa, por toda sua contribuição para o crescimento da empresa, porque além de ótima profissional e amar o que faz, ela é uma pessoa generosa, do bem, confiável. É uma profissional fantástica! Recomendo!
Fábio Aguiar
It gave me immense pleasure to work with Wanessa. She is an extremely competent professional, focused on the job, has a great interpersonal relationship with the work partners. Wanessa is a very dynamic person, works very well in a team and does not bother to have challenges at work. She's a fantastic pro! Success!
Credentials
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Psychological Society of Ireland
The Psychological Society of IrelandJan, 2020- Nov, 2024
Experience
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MyMind
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Ireland
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Mental Health Care
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1 - 100 Employee
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Clinical Psychotherapist
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Aug 2020 - Present
• Providing one-on-one online and face to face therapeutic sessions in Portuguese and English languages for a large number of adults of different nationalities. • In the sessions, Lacanian and Freudian Psychoanalysis is used to treat psychological discomfort by listening to the uniqueness of each patient, seeking the origin of symptoms, inhibitions, anxieties and pushing for a new way of being and existing in the world. • Attending weekly meetings with a Psychoanalyst supervisor to discuss the cases. Show less
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Locks Restaurant
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County Dublin, Ireland
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Hostess and Customer Services assistant
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Dec 2017 - Oct 2019
Greet and acknowledge guests and seat patrons by escorting them to the assigned table, making them feel welcome. Communicate delays and offer additional services such as beverages to keep them occupied while waiting. Present menus, create personal dining experience, answer questions, and offer information on menu items, beverages, and specials. Helping with clients queries with critical thinking and a high level of problem-solving skills. Providing outstanding services for Michelin Stars standard´s clients. Show less
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Glenoaks Logde
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County Galway, Ireland
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Customer Service Representative
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Jan 2016 - Jun 2017
Studying English part-time and working as customer service dealing with over 500 customer weekly Providing a visible presence to ensure that all customer requests and queries are responded to promptly and effectively, providing high standard customer service. Customer care rep in a fast paced workplace. Promoting the company’s products and services to customers. Processing orders, forms, applications and requests for information. Dealing efficiently with questions and queries from customers. Handling objections professionally. Directing requests and unresolved issues to other colleagues. Maintaining up to date paper and computer-based files and administrative systems. Show less
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Goiás Verde Alimentos LTDA
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Brazil
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Food Production
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200 - 300 Employee
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Recruitment Specialist
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Jul 2013 - Sep 2014
Provided Recruitment and Selection of Personnel: Responsible for the initial recruitment and followed-up selection for the two separate factories within the company and the HR administration for the agricultural areas to administrative professionals (Strategic, Operational and Trainee Programs, including the hiring of special needs employees).Conducted selection processes for operational, administrative and management positions. Preparation of the requisitions for vacancies, disclosure of vacancies, candidate hunting, analysed CV, contacted with candidates, conducting interviews by competence, application of psychological tests, generation of reports about candidates. Employee follow-up to track progress and conduct environment/integration training. Training: Integrated and application design. Endomarketing and Corporate Events: Inspiring and motivating employees through the creation and maintenance of information for bulletin boards, various announcements, intranet, scheduling and organisation of events, celebrations, commemorative dates, birthdays of the month, etc. Supervising and management of junior apprentices: Responsible for 30 minors in the company. Quality of life and Ergonomics: Follow-up with SESI (gov agency) every six months. Was heavily involved in the Quality of Life initiative which included the creation of a relaxation area, library and other amenities to enhance quality of the employees work experience. Turn Over: Conducted leaving interviews, conversations to understand the reasons why the employee wished to leave the business and to understand and disconnection which may have existed between the employee, management and board. Organizational Climate: Training weeks, work gatherings and celebrations (Worker Days, SIPAT "organization and execution"). Personnel Department; Run Induction of new employees, collected documentation, referred for admission exams Show less
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Sankhya Gestão de Negócios
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Brazil
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Software Development
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700 & Above Employee
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HR Analyst
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2010 - 2013
Provided Recruitment and Selection of People: Responsible for the managerial and administrative of vacancies. Received requisitions, posted internal and external vacancies, carried out profile analysis, telephone and face-to-face interviews, administered psychological tests and gathered evidence of specific knowledge pertaining to the candidate. Participated in the interview process between the department managers and candidates, and monitored the overall admission process. Carried out Integration Training: Developed content and didactic material, presented company data to candidates, such as: history, benefits offered, and opportunities for growth, among others. Organizational Climate: Followed up with employees on their satisfaction levels and their feelings regarding the benefits offered by the company. Organized team building events that created greater integration and employee happiness. Career Progression and Salary Expectation: Analysed positions in the context of career progression and salaries awarded. Turnover: Conducted leaving interviews, researched high employee turnover Assisted and supported employees: Carried out mediation of conflicts and search for solutions. Show less
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Education
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2020 - 2022
University College Dublin
Master of Science - MS, MSc Psychoanalytic Psychotherapy -
2013 - 2014
Fundação Getulio Vargas / FGV
Master of Business Administration - MBA, People Management -
2004 - 2009
UNITRI
Bachelor's degree, Psychology
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