Financial Consultant

• Jan 2022 - Present

Inside Sales Representative

• Dec 2020 - Jan 2022

- Contact potential & existing customers to qualify leads & produce sales - Provide customer service to accounts - pricing, availability, info, etc. - Interface with distribution, marketing, order entry, engineering & sales - Quote products for customers & follow up on quotes - Improve company relationship & image with accounts - Strategize ways to incubate new accounts into mature accounts - Demonstrate technical expertise & knowledge related to our portfolio - Contact potential & existing customers to qualify leads & produce sales - Provide customer service to accounts - pricing, availability, info, etc. - Interface with distribution, marketing, order entry, engineering & sales - Quote products for customers & follow up on quotes - Improve company relationship & image with accounts - Strategize ways to incubate new accounts into mature accounts - Demonstrate technical expertise & knowledge related to our portfolio

Account Executive

• Jan 2019 - Aug 2020

● Maintain vendor relationship with network of retailers & distributors ● Generate growth by seeking & cultivating new accounts ● Collaborate with broker partners to expand brand nationally ● Assist in developing marketing & branding strategies & materials ● Analyze data & trends to make growth-generating adjustments & plans ● Demonstrate our brand at industry trade shows nationwide ● Present our products to buyers from prospective accounts ● Plan promotions to drive sales at wholesale & retail Show less

Store Manager

• Nov 2017 - Dec 2018

• Manage full and part time sales staff to ensure efficient operation of the retail store• Post available positions, interview potential candidates, and advise on hiring decisions• Serve as point of contact for staff questions, concerns, issues, and resources• Lead sales staff to encourage firearm and accessory sales in a retail environment• Train employees in procedures, tasks, and product knowledge• Collaborate with remote support to resolve technical issues• Arrange advertisements, sales flyers, and other marketing materials• Resolve escalated customer service issues• Schedule part-time help as needed, and determine staffing requirements and priorities• Connect with distributors and sales representatives regarding products and promotions• Maintain and manage ATF bound book database record of all firearm transactions• Build rapport with customers to develop relationships and continuing sales• Research products and trends to stay up-to-date on the firearms industry• Define pricing on new inventory and appraise customer trades• Install accessories such as optics, lights, lasers, sights, grips, etc.• Communicate with customers via phone, email, social media, and in-person• Utilize point-of-sale and database management software, including advanced functions• Determine general direction, atmosphere, and organization of the retail store• Price and place customer orders through distributors and manufacturers• Prepare quotes and invoices to fulfill law enforcement agency orders• Responsible for cash in point of sale system, making nightly deposits, and purchasing customer trades• Respond to ATF requests for information and submit federal documentation pertaining to firearms• Receive new inventory and transfer inventory out of the database/bound book as needed• Demonstrate and teach safe firearm handling techniques• Work to increase sales, improve the business, and cultivate employee growth Show less

Sales Associate/Receiving

• Mar 2017 - Nov 2017

-Employ sales techniques to sell firearms and accessories a retail environment-Inform, educate, and advise customers on firearm purchases and utilization-Respond to ATF requests for information and submit federal documentation pertaining to firearms-Receive new inventory and transfer inventory out of the database/bound book as needed-Contact customers via phone or email to inform them of order availability and special products-Handle cash to manage point of sale system and ensure secure nightly deposits-Communicate with distributors and manufacturers to order items for customers and store stock-Demonstrate and teach safe firearm handling techniques-Operate ZX Gun's mobile capabilities at gun shows Show less

Substitute Teacher

• Oct 2015 - Mar 2017

-On-call substitute for most subject areas at Concord High School and Concord Middle School -Hours vary by need and my availability -Occasionally requested for semi long-term placements -Integrate my own discipline, classroom management, and teaching experience with that of the teacher for which I am subbing in order to effectively manage that teacher's class for a day -Carry out the plans of the regular classroom teacher in order to meet expectations of the teacher and administration Show less

Student Teacher

• Oct 2014 - Dec 2014

-I student taught two eleventh grade classes of United States History and two classes of AP/ACP United States History -There were 20+ students in each class, with multiple students with IEPs in each class -Dave Marshall was my cooperating teacher for this placement -Collaborated with paraprofessionals and special education teachers to implement accommodations for exceptional learners -Attended weekly professional development meetings and workshops -Integrated Smart Board and internet technology into all classes, including the use of Microsoft PowerPoint and Word Show less

Student Teacher

• Aug 2014 - Oct 2014

-I student taught three classes of ninth grade Geography and History of the World and one class of ninth grade World History -There were 16+ students per class, with a minimum of 2 students with IEPs in each class -Kenny Yocum was my cooperating teacher for this placement -Created and implemented effective unit and lesson plans for four separate classes (two subject areas) -Managed all aspects of the classroom, including, but not limited to: attendance, gradebook, discipline and classroom management, unit and lesson planning, and accommodations for exceptional learners -Developed various assignments, worksheets, not guides, and handouts for student use Show less

Parts Counter Sales Consultant

• Jun 2014 - Jul 2014

-Performed all parts counter sales duties, including the use of physical and digital inventory and ordering systems -Consulted with retail and wholesale customers on parts purchases -Consulted on service technicians on parts needs for vehicles receiving service -Ordered parts for service, retail, and wholesale customers -Used part numbers and to locate parts in physical inventory -Used phones to communicate with retail and wholesale customers -Determined accuracy of received orders and placed received parts in proper bins or locations -Performed miscellaneous automotive dealership duties Show less

Interim Internet Manager/Detail Specialist

• Jun 2013 - Jul 2013

-Maintained dealership online presence including, but not limited to: 3 dealership websites, automobile inventory management, active accounts with web support providers, 2 social media accounts, and marketing photography for the web -Consulted with website support providers via phone and email in order to maintain dealership websites -Managed automotive inventory available for view on the internet -Revamped and improved the dealership's positive social media presence on Facebook and Twitter -Dealt with any minor computer/information technology issues at the dealership -Proofread and wrote content for publication on dealership websites and social media -Photographed inventory for online viewing by customers that highlighted the features of the inventory -Performed miscellaneous dealership and customer service tasks like greeting walk up customers and assisting with dealership renovation efforts -Completed automotive detailing as part of the detail team (included using various chemicals and detail tools) Show less

Sales Professional

• Jun 2012 - Aug 2012

-Consulted with customers regarding automotive purchases -Used phones to follow up with customers -Collaborated with sales managers and finance managers in order to present customers with workable finance packages for automobiles -Demonstrated the features of automobiles to customers -Provided excellent customer service by listening to customer needs and then working to meet customer needs -Consulted with customers regarding automotive purchases -Used phones to follow up with customers -Collaborated with sales managers and finance managers in order to present customers with workable finance packages for automobiles -Demonstrated the features of automobiles to customers -Provided excellent customer service by listening to customer needs and then working to meet customer needs

Marketing Photographer

• Jun 2011 - Aug 2011

-Photographed vehicle inventory and uploaded photos to dealership website -Ensured that online vehicle descriptions accurately matched dealership physical inventory -Added informational graphics to online inventory photographs -Photographed miscellaneous events and dealership property for marketing purposes -Functioned as a Lot Porter for miscellaneous dealership tasks -Photographed vehicle inventory and uploaded photos to dealership website -Ensured that online vehicle descriptions accurately matched dealership physical inventory -Added informational graphics to online inventory photographs -Photographed miscellaneous events and dealership property for marketing purposes -Functioned as a Lot Porter for miscellaneous dealership tasks