Experience

Dwarfs

• Netherlands
• Internet Marketplace Platforms
• 1 - 100 Employee

• Marketplaces Implementation Lead | IpaaS Connectivity and Internal Tools

  • Mar 2023 - Present

  Utrecht, Netherlands



Freelance

• Marketplace API Integration and Implementation Consultant

  • Oct 2021 - Present

  Utrecht, Netherlands



ChannelEngine

• IT Services and IT Consulting
• 100 - 200 Employee

• Implementation Project Manager | Merchant API

  • Feb 2022 - Jan 2023

  -Pre-sales requirement collection, analysis, and evaluation based on Merchant's or Partner's infrastructure and capabilities - Plan and coordinate multiple Merchant and Partner API integrations projects from scoping, to testing to go-live - Advising internal and external stakeholders on API consumption best practices and best use of Channel Engine endpoints -Continuously improve the integration process and existing API endpoints, and new feature implementation - Designed new SOP… Show more -Pre-sales requirement collection, analysis, and evaluation based on Merchant's or Partner's infrastructure and capabilities - Plan and coordinate multiple Merchant and Partner API integrations projects from scoping, to testing to go-live - Advising internal and external stakeholders on API consumption best practices and best use of Channel Engine endpoints -Continuously improve the integration process and existing API endpoints, and new feature implementation - Designed new SOP for the team and implemented project management templates in ClickUp Show less



vidaXL

• Netherlands
• Software Development
• 400 - 500 Employee

• Head of Marketplace Integration and Onboarding

  • Oct 2019 - Oct 2021

  Utrecht Area, Netherlands -Led a team composed of 5 Marketplace implementation specialists, 2 Business Analysts and 1 Product Owner optimizing the commercial and technical onboarding of VidaXL as a merchant on Marketplaces and Channels (Amazon, BOL, Walmart etc) -Defined the road map of Channels expansion at global level (commercial evaluation, risk assessment, go-live estimation) -Defined and implemented the Go-Live strategy on each single Marketplace and Sales Channel -Increased 400% the number of Channels… Show more -Led a team composed of 5 Marketplace implementation specialists, 2 Business Analysts and 1 Product Owner optimizing the commercial and technical onboarding of VidaXL as a merchant on Marketplaces and Channels (Amazon, BOL, Walmart etc) -Defined the road map of Channels expansion at global level (commercial evaluation, risk assessment, go-live estimation) -Defined and implemented the Go-Live strategy on each single Marketplace and Sales Channel -Increased 400% the number of Channels onboarded in 2021 compared to previous year Show less



PlayFilm

• Spain
• Software Development
• 1 - 100 Employee

• Regional Sales Manager

  • Sep 2018 - Sep 2019

  Valencia Area, Spain PlayFilm is an Interactive Video Marketing SaaS that allows you to reduce your Cost Per Lead on Facebook and Instagram paid advertisement campaign. -Responsible for market development for English speaking markets -Designed and implemented the outbound sales cycle and operations -Designed and implemented a post-sale customer relationship strategy



HP

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Key Account Manager

  • Jun 2017 - Sep 2018

  Barcelona Area, Spain - Managing Corporate, Enterprise and Public Sector Accounts in South Africa and Sub-Saharian Region -Identify, develop and execute account strategies to drive adoption of HP printing products and services - Planning with Platinum Partners strategy, pricing and service delivery -Establish and maintain relationships with partners, distributors, and other external stakeholders to develop and execute account strategies and development plans.



Carts Guru

• Spain
• Technology, Information and Internet
• 1 - 100 Employee

• Inside Sales Team Lead

  • Aug 2015 - Jul 2017

  Barcelona Area, Spain Carts Guru is a retargeting solution for Shopify Magento Prestashop and Wordpress -Leading the Inside Sales and Account Manager team UK and the US -Setting and implementing sales strategy and operations -Set-up of Affiliate Partnership programs and channel sales management -Monitoring new e-commerce trends to provide the best UX -Prepare weekly activity- and sales reports



PayPal

• United States
• Software Development
• 700 & Above Employee

• Associate Account Manager

  • Nov 2010 - Aug 2015

  Dublin -Managing a portfolio of SMB Merchants on all aspect of the relationship. -Working with merchants to expand PP products portfolio according to their business model, vertical and selling behaviour. -Advising on the latest e-commerce trends and online buyer behaviour -Meet revenue quota to achieve sales and product upsell targets



Stream Global Services

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Help Desk Analyst

  • Oct 2009 - Oct 2010

  Dublin -Providing Tech support to Sybase 365 customers involving access to the production SQL database and UNIX servers within the Sybase365 hub infrastructure - Managing second-level issues and escalation when appropriate liaising with Sybase 365 NOC and upper escalation levels.



Cattolica Assicurazioni

• Italy
• Insurance
• 700 & Above Employee

• Help Desk Coordinator

  • Mar 2008 - Oct 2009

  Verona Area, Italy - Help desk Coordinator III level - Managing escalations and activity of first and second level agents. - Beta testing of weekly software updates.



Zucchetti

• Italy
• IT Services and IT Consulting
• 700 & Above Employee

• Information Technology Consultant

  • May 2001 - Feb 2008

  Lodi Area, Italy - HW and SW on-site installation and Customers training. - HW testing, Beta testing of new products. - Inbound Customer support pre and post-sale services.