Experience

Mr. Appliance Corp.

• Customer Service Specialist



Mr. Appliance Corp.

• United States
• Repair and Maintenance
• 1 - 100 Employee

• Customer Service Specialist

  • Jan 2017 - Oct 2022

• Administrative Assistant

  • Jan 2017 - Oct 2022

• Customer Service Specialist

  • Jan 2017 - Sep 2022

  Actively Searching for Career in Sales, Business Administration The last five years working for Mr Appliance Corp, a Neighborly Company franchisee, which recently sold. My work experience taught me keeping up software and networking programs to work remotely, Following up with industry changes since before the pandemic, dispatching technicians on jobs, answering or returning voicemails, emails responding to online reviews using best practices Also maintaining profiles ordering inventory, maintaining customer records. Assisting and Communicating and Attending online meetings with new user features learning alongside other Mr Appliance franchises across the US. , taking advantage of the extensive knowledge base during my downtime between calls on slower days to confer with tech support or a manufacturer on parts. Very much enjoy working in Sales. Show less



Condo-World Resort Properties

• United States
• Hospitality
• 1 - 100 Employee

• Administrative Assistant

  • Sep 2010 - Apr 2015

  Have worked many different roles as I was employed at an earlier time. My previous employer was affected by the housing crisis and I was able to return to Condo-World as a manager maintaining schedules and managing responsibilities in coordination with management and customer service to help improve customer satisfaction as well as provide training for new employees and support staff in almost every aspect of business including reconciling accounts and analysis with improving efficiency. Have worked many different roles as I was employed at an earlier time. My previous employer was affected by the housing crisis and I was able to return to Condo-World as a manager maintaining schedules and managing responsibilities in coordination with management and customer service to help improve customer satisfaction as well as provide training for new employees and support staff in almost every aspect of business including reconciling accounts and analysis with improving efficiency.



MarVista Grande

• North Myrtle Beach, South Carolina, United States

• Front Desk Manager

  • Jan 2006 - Sep 2010

  Customer Service Specialist, Company Communications and Scheduling Dispatching, Inventory Ordering and utilization of MS365 daily and processing payments and maintenance of office programs and other tasks related to operations management from home office. Customer Service Specialist, Company Communications and Scheduling Dispatching, Inventory Ordering and utilization of MS365 daily and processing payments and maintenance of office programs and other tasks related to operations management from home office.