Experience

QUINN

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Customer Service Associate

  • Feb 2021 - Present

  Reimagining classic snacks by bringing real ingredients and transparency back to the snacks you love! Reimagining classic snacks by bringing real ingredients and transparency back to the snacks you love!



Ski.com

• United States
• Travel Arrangements
• 1 - 100 Employee

• INTERNATIONAL OPERATIONS

  • Jul 2012 - Jan 2021

  Grew revenue for Japan region by 166% in a two-year period. Coordinated direct connect sales systems internally and externally. Negotiated contracts with strategic business partners. Deepened highly collaborative relationships with key partners leading to increased sales. Created robust sales training programs to increase revenue. Led planning efforts on internal sales education for global experiences. Collaborated with Senior Software Engineers on functionality of internal programs. Analyzed internal data utilizing CRM system to adapt to consumer trends increasing overall growth. Participated with the Marketing team for new content development to enhance brand recognition.

• GROUP SALES COORDINATOR

  • Jan 2010 - Jul 2012

  Supported Group Sales Manager with 50 groups totaling over 1,500 passengers per ski season, playing an essential role in accommodating group demands and increasing repeat business. Organized and integrated internal and external component deadlines enabling a single tracking tool. Complied with specific and extensive RFQ guidelines. Tracked and administered internal and external payables and receivables. Created templates for consumer contracts and documents. Procured documents for air travel, ground transportation, lodging, lift tickets, lessons and ski rentals.



Marianna's Aesthetics & Spa

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• ASSISTANT SPA MANAGER

  • Jul 2009 - Jan 2010

  Nurtured and identified employee and guest’s needs, leading to an increased number of repeat clients and employee satisfaction. Nurtured and identified employee and guest’s needs, leading to an increased number of repeat clients and employee satisfaction.



Ocean Summit Travel

• WHOLESALE TERRITORY MANAGER

  • Jul 2007 - Jul 2009

  Increased average monthly sales by 176% between 2007 and 2008. Built and enhanced relationships with customers to secure annual bookings by utilizing interpersonal and sales skills to close deals amongst heavy competition. Negotiated with property managers to secure reduced rates for customers. Analyzed and selected territories and properties to market after benchmarking consumer trends. Created marketing copy and descriptive property details on vacation rental sites to obtain client leads. Increased average monthly sales by 176% between 2007 and 2008. Built and enhanced relationships with customers to secure annual bookings by utilizing interpersonal and sales skills to close deals amongst heavy competition. Negotiated with property managers to secure reduced rates for customers. Analyzed and selected territories and properties to market after benchmarking consumer trends. Created marketing copy and descriptive property details on vacation rental sites to obtain client leads.



Vail Resorts

• United States
• Hospitality
• 700 & Above Employee

• SKI INSTRUCTOR

  • Nov 2005 - Apr 2006

  Effectively and proficiently articulated the daily accomplishments of students to parents. Represented and provided outstanding guest services for Breckenridge Ski Resort and enforced safety procedures to prevent incidents and injuries. Effectively and proficiently articulated the daily accomplishments of students to parents. Represented and provided outstanding guest services for Breckenridge Ski Resort and enforced safety procedures to prevent incidents and injuries.