Valerio Ciardi

Director at Novartis Business Services
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Contact Information
us****@****om
(386) 825-5501
Location
Carlsbad, California, United States, US
Languages
  • Italiano Native or bilingual proficiency
  • Inglese Professional working proficiency

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Experience

    • Czechia
    • Financial Services
    • 1 - 100 Employee
    • Director
      • Jan 2022 - Present

      IT strategic business partner

    • Information Technology Service Delivery Manager
      • Jul 2021 - Jan 2022

    • Business Process Expert
      • Mar 2019 - Jul 2021

      Worked as Business process expert (Associate Director) in the Development IT department, partnering with the drug production and lab operations business functions

    • Service Delivery Expert
      • May 2016 - Mar 2019

      Service Delivery Expert in the Development IT group, supporting the Surgical Instruments R&D.

    • Switzerland
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • IT Business Analyst
      • Feb 2013 - May 2016

      Working as Business Analyst/Project Manager and supporting the global R&D team, I delivered and validated Research, TRD and Development applications, including: - Rolled out a new laboratory BioAssay platform for the Technical Development and QC groups. Contributed to reduce drastically the lot release lead-time - Delivered eTMF enhancements, like a new eTMF-CTMS interface and security model. Contributed to close CAPA/regulatory gaps - Built new eTMF analytics, improving the eTMF… Show more Working as Business Analyst/Project Manager and supporting the global R&D team, I delivered and validated Research, TRD and Development applications, including: - Rolled out a new laboratory BioAssay platform for the Technical Development and QC groups. Contributed to reduce drastically the lot release lead-time - Delivered eTMF enhancements, like a new eTMF-CTMS interface and security model. Contributed to close CAPA/regulatory gaps - Built new eTMF analytics, improving the eTMF governance and monitoring. The solution was nominated for process improvement award - Rolled out new Learning Management System and Collaboration System. Contributed to realize savings in travel and training expenses Show less Working as Business Analyst/Project Manager and supporting the global R&D team, I delivered and validated Research, TRD and Development applications, including: - Rolled out a new laboratory BioAssay platform for the Technical Development and QC groups. Contributed to reduce drastically the lot release lead-time - Delivered eTMF enhancements, like a new eTMF-CTMS interface and security model. Contributed to close CAPA/regulatory gaps - Built new eTMF analytics, improving the eTMF… Show more Working as Business Analyst/Project Manager and supporting the global R&D team, I delivered and validated Research, TRD and Development applications, including: - Rolled out a new laboratory BioAssay platform for the Technical Development and QC groups. Contributed to reduce drastically the lot release lead-time - Delivered eTMF enhancements, like a new eTMF-CTMS interface and security model. Contributed to close CAPA/regulatory gaps - Built new eTMF analytics, improving the eTMF governance and monitoring. The solution was nominated for process improvement award - Rolled out new Learning Management System and Collaboration System. Contributed to realize savings in travel and training expenses Show less

    • Business Consulting and Services
    • 700 & Above Employee
    • Analyst
      • Oct 2012 - Dec 2012

      Software Asset Management (for the main software vendors) in an important TELCO competitor, main activities: • Reengineering of the Software Asset Management process • Set up of a Licensing Competence Center • Implementation of a BI solution for supporting the IT governance. Software Asset Management (for the main software vendors) in an important TELCO competitor, main activities: • Reengineering of the Software Asset Management process • Set up of a Licensing Competence Center • Implementation of a BI solution for supporting the IT governance.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • IT Junior Analyst
      • Jul 2011 - Jul 2012

      Supported as Business Analyst and BI Analyst the activities of Sales, Finance and Supply Chain departments and the IT compliance for SoE cluster. Main activities: • Reengineering and integration in the SFA of the refund process toward cooperative’s customers • Implementation of a new CRM tool • Data integration and reporting on Board (local BI tool), report design on BW • Development of an automatic procedure to monitor the segregation of duties between the main systems (SAP… Show more Supported as Business Analyst and BI Analyst the activities of Sales, Finance and Supply Chain departments and the IT compliance for SoE cluster. Main activities: • Reengineering and integration in the SFA of the refund process toward cooperative’s customers • Implementation of a new CRM tool • Data integration and reporting on Board (local BI tool), report design on BW • Development of an automatic procedure to monitor the segregation of duties between the main systems (SAP, SFA…) • Designing of SOX tests, procedures and documentation. From April 2012 I was also named BU IT Site Coordinator for the Johnson & Johnson’s site of Santa Palomba (Rome) with the aim to manage and mitigate all the gaps resulting from the reorganization of the Infrastructure and Helpdesk division. Show less Supported as Business Analyst and BI Analyst the activities of Sales, Finance and Supply Chain departments and the IT compliance for SoE cluster. Main activities: • Reengineering and integration in the SFA of the refund process toward cooperative’s customers • Implementation of a new CRM tool • Data integration and reporting on Board (local BI tool), report design on BW • Development of an automatic procedure to monitor the segregation of duties between the main systems (SAP… Show more Supported as Business Analyst and BI Analyst the activities of Sales, Finance and Supply Chain departments and the IT compliance for SoE cluster. Main activities: • Reengineering and integration in the SFA of the refund process toward cooperative’s customers • Implementation of a new CRM tool • Data integration and reporting on Board (local BI tool), report design on BW • Development of an automatic procedure to monitor the segregation of duties between the main systems (SAP, SFA…) • Designing of SOX tests, procedures and documentation. From April 2012 I was also named BU IT Site Coordinator for the Johnson & Johnson’s site of Santa Palomba (Rome) with the aim to manage and mitigate all the gaps resulting from the reorganization of the Infrastructure and Helpdesk division. Show less

Education

  • Università degli Studi di Roma 'La Sapienza'
    Master's degree, Engineering/Industrial Management
    2009 - 2011
  • Università degli Studi di Roma 'La Sapienza'
    Bachelor's degree, Engineering/Industrial Management
    2006 - 2009

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