Service Advisor

• Apr 2023 - Present

Purchase Specialist

• Apr 2022 - Jan 2023

Relationship Manager

• Aug 2021 - Feb 2022

Utilize industry knowledge in successfully dealing with vehicle auction sales while increasing auction department business by onboarding new clients as well as providing customer satisfaction to existing clientele. • Identified potential clients using CRM lead generating methods and managed a portfolio of 100 accounts. • Act as a liaison between purchase team, admin and marketing department to ensure quick and smooth process of vehicle flow. • Improved previously damaged… Show more Utilize industry knowledge in successfully dealing with vehicle auction sales while increasing auction department business by onboarding new clients as well as providing customer satisfaction to existing clientele. • Identified potential clients using CRM lead generating methods and managed a portfolio of 100 accounts. • Act as a liaison between purchase team, admin and marketing department to ensure quick and smooth process of vehicle flow. • Improved previously damaged relationship with key car dealers. • Resolved client complaints. • Helped develop new application for auction platform to ensure higher business volume. Show less Utilize industry knowledge in successfully dealing with vehicle auction sales while increasing auction department business by onboarding new clients as well as providing customer satisfaction to existing clientele. • Identified potential clients using CRM lead generating methods and managed a portfolio of 100 accounts. • Act as a liaison between purchase team, admin and marketing department to ensure quick and smooth process of vehicle flow. • Improved previously damaged… Show more Utilize industry knowledge in successfully dealing with vehicle auction sales while increasing auction department business by onboarding new clients as well as providing customer satisfaction to existing clientele. • Identified potential clients using CRM lead generating methods and managed a portfolio of 100 accounts. • Act as a liaison between purchase team, admin and marketing department to ensure quick and smooth process of vehicle flow. • Improved previously damaged relationship with key car dealers. • Resolved client complaints. • Helped develop new application for auction platform to ensure higher business volume. Show less

Service Supervisor

• Feb 2020 - Oct 2020

• Manage and Supervise service technicians for car maintenance service. • Ensure sufficient stock of spare parts and tools for the workshop. • Provide cost estimation of repair jobs and suggest additional services. • Examine vehicle service condition before dispatch. • Prepare and maintain daily service reports. • Implement new ways to boost workshop performance. • Ensure safety standards at working bay are met. • Suggest workforce activities (Hiring and advancements). •… Show more • Manage and Supervise service technicians for car maintenance service. • Ensure sufficient stock of spare parts and tools for the workshop. • Provide cost estimation of repair jobs and suggest additional services. • Examine vehicle service condition before dispatch. • Prepare and maintain daily service reports. • Implement new ways to boost workshop performance. • Ensure safety standards at working bay are met. • Suggest workforce activities (Hiring and advancements). • Coordinate with specialist for repair and maintenance of hydraulic scissor car lift. Show less • Manage and Supervise service technicians for car maintenance service. • Ensure sufficient stock of spare parts and tools for the workshop. • Provide cost estimation of repair jobs and suggest additional services. • Examine vehicle service condition before dispatch. • Prepare and maintain daily service reports. • Implement new ways to boost workshop performance. • Ensure safety standards at working bay are met. • Suggest workforce activities (Hiring and advancements). •… Show more • Manage and Supervise service technicians for car maintenance service. • Ensure sufficient stock of spare parts and tools for the workshop. • Provide cost estimation of repair jobs and suggest additional services. • Examine vehicle service condition before dispatch. • Prepare and maintain daily service reports. • Implement new ways to boost workshop performance. • Ensure safety standards at working bay are met. • Suggest workforce activities (Hiring and advancements). • Coordinate with specialist for repair and maintenance of hydraulic scissor car lift. Show less

Engineer

• Nov 2016 - Aug 2018

1. Supervise automotive technicians in order to finish repairs and maintenance in set time of daily available work hours. 2. Inspect vehicles to ensure they are clean and in good condition before handing over to the customers. 3. Ensure adequate inventory of parts, tires and equipment to support workshop load. 4. Work with Service Advisor and Warranty departments to identify and solve service problems as well as avoid repeat jobs. 5. Review expense of jobs to be carried out on… Show more 1. Supervise automotive technicians in order to finish repairs and maintenance in set time of daily available work hours. 2. Inspect vehicles to ensure they are clean and in good condition before handing over to the customers. 3. Ensure adequate inventory of parts, tires and equipment to support workshop load. 4. Work with Service Advisor and Warranty departments to identify and solve service problems as well as avoid repeat jobs. 5. Review expense of jobs to be carried out on vehicles and suggest any additional work required to the service advisor. 6. Prepare weekly reports of vehicles serviced and provide methods to improve repair jobs and provide better service. 7. Determine employee training requirements if necessary. 8. Train and Supervise the new hire in the service team. 9. Maintain Workshop – Ensure safety standards are met in workshop (working bay). 10. Ensuring hygiene and cleanliness of the technicians as per company standards. Show less 1. Supervise automotive technicians in order to finish repairs and maintenance in set time of daily available work hours. 2. Inspect vehicles to ensure they are clean and in good condition before handing over to the customers. 3. Ensure adequate inventory of parts, tires and equipment to support workshop load. 4. Work with Service Advisor and Warranty departments to identify and solve service problems as well as avoid repeat jobs. 5. Review expense of jobs to be carried out on… Show more 1. Supervise automotive technicians in order to finish repairs and maintenance in set time of daily available work hours. 2. Inspect vehicles to ensure they are clean and in good condition before handing over to the customers. 3. Ensure adequate inventory of parts, tires and equipment to support workshop load. 4. Work with Service Advisor and Warranty departments to identify and solve service problems as well as avoid repeat jobs. 5. Review expense of jobs to be carried out on vehicles and suggest any additional work required to the service advisor. 6. Prepare weekly reports of vehicles serviced and provide methods to improve repair jobs and provide better service. 7. Determine employee training requirements if necessary. 8. Train and Supervise the new hire in the service team. 9. Maintain Workshop – Ensure safety standards are met in workshop (working bay). 10. Ensuring hygiene and cleanliness of the technicians as per company standards. Show less

Internship

• Aug 2015 - Jan 2016

- Given the task to manage the company's products on Amazon.com - Created listings using Macros coding in Excel for company products. - Uploaded listings and overcame obstacles. - Research on new techniques for selling online successfully. - Given the task to manage the company's products on Amazon.com - Created listings using Macros coding in Excel for company products. - Uploaded listings and overcame obstacles. - Research on new techniques for selling online successfully.

Internship

• Jun 2014 - Jul 2014

- Instructed to analyse the various processes of deburring and introduce automation. - Observed Time taken for various steps of deburring. - Introduced Automation to reduce man work. - Graphical representation of advantages of use of automation in foundry. - Instructed to analyse the various processes of deburring and introduce automation. - Observed Time taken for various steps of deburring. - Introduced Automation to reduce man work. - Graphical representation of advantages of use of automation in foundry.

Internship

• Apr 2012 - Jun 2012

- Supervised by Business Centre Department - Data Management - Administration - Reception - Supervised by Business Centre Department - Data Management - Administration - Reception