IT Manager

• Jul 2018 - Present

I am responsible for cost-effective plans, recommendations, designs, deployment, management, and continuous improvement of city-wide, reliable information technology IT solutions which support end-users’ requirements. In addition, I supervise, coach, and mentor Tier 1 and Tier 2 technicians in the performance of back room operations and desktop support, and step into those roles when required. I am responsible for cost-effective plans, recommendations, designs, deployment, management, and continuous improvement of city-wide, reliable information technology IT solutions which support end-users’ requirements. In addition, I supervise, coach, and mentor Tier 1 and Tier 2 technicians in the performance of back room operations and desktop support, and step into those roles when required.

Network and Telecom Manager

• May 2014 - Jul 2018

My responsibilities as Network and Telecom Manager include overseeing the network and telecommunications infrastructure for Presbyterian Homes and Services and the engineers and administrators who support it. Our infrastructure is dominantly composed of Cisco ASA firewalls, Cisco switches (Nexus and Catalyst), Aruba and Cisco access points, and NEC telephony systems.

Network and Security Engineer

• Jul 2012 - May 2014

As Network and Security Engineer I am responsible for the health and reliability of the 40+ excellent care facilities within the Presbyterian Homes and Services family. I manage just over 1,000 network devices for Presbyterian Homes from simple routers to data center switches and enterprise firewalls. I have the opportunity to work with dominantly Cisco technologies including the Nexus 5000 and 2000 platforms, ASA firewalls (5525X and 5505), Cloud Web Security, and a variety of Cisco routers, switches, and wireless devices. I also designed and deployed a wireless solution for our campuses currently in use across sixteen buildings and including almost five hundred access points. I am proud to say the project came in two weeks early and well under budget.In addition to my network responsibilities I also work with our campus security systems (door access and cameras), assist with general administration (AD, Group Policy Exchange, Citrix/Xen, Server 2003, 2008, 2012, desktop support, etc), and anything else that needs an extra hand. Presbyterian Homes has provided a rich and rewarding experience where I continue to grow and learn.

Technology Volunteer

• 2009 - May 2018

As a Technology Volunteer with the PGA of America I work with a variety of technologies during tournaments, and am always willing to put my mind to any task required. The work could be anything from ensuring reliable wireless for the entry gate system to tracking down rogue DHCP servers to helping tournament guests find a restroom. I look forward to my time volunteering with the PGA IT staff all year long. It's always a fun and exciting opportunity to work in a fast paced environment with some of the most talented individuals in the field. I've volunteered at three tournaments so far and am looking forward to two more this summer.

Adjunct Instructor

• Sep 2010 - Dec 2012

As a graduate of Dunwoody College of Technology, it was an honor to be welcomed back as an Adjunct Instructor for the evening Computer Networking classes. It was a challenging and exciting position - one which has greatly increased my respect for the knowledge my fellow instructors have and for all the hard work I now know goes along with such a responsibility.This position has instilled a deep gratitude for the education I received at Dunwoody, and it was a very rewarding experience to help shape the future industry leaders of IT.

Systems Administrator

• Sep 2010 - Jul 2012

As systems administrator, my responsibilities included assisting the users with any support issues, administrating our Cisco telephony system, SharePoint administration, and a variety of other tasks.Mendota Insurance Company was a bright point in my career. I was challenged on a daily basis, and I had the opportunity to meet some of the best people I've had the opportunity to work with. As systems administrator, my responsibilities included assisting the users with any support issues, administrating our Cisco telephony system, SharePoint administration, and a variety of other tasks.Mendota Insurance Company was a bright point in my career. I was challenged on a daily basis, and I had the opportunity to meet some of the best people I've had the opportunity to work with.

Subcontractor

• Jun 2010 - Sep 2010

Providing onsite support to Activar Incorporated. Providing onsite support to Activar Incorporated.

IT Administrator

• Jun 2010 - Sep 2010

On site support for users and infrastructure in a corporate and industrial manufacturing environment. On site support for users and infrastructure in a corporate and industrial manufacturing environment.

Technician

• Mar 2010 - Jun 2010

I am proud to be a technician with One Adam Claude, a small business serving small businesses and individuals. We offer both proprietary solutions from companies such as Microsoft, Cisco, and Dell as well as open source solutions from Asterisk, Linux (many flavors), and many others. While networking and scripting are the best parts of my day, the variety of problems and solutions I am presented with every day are what make this job and this career the best choice I've made.One Adam Claude provides on-site and remote installation and repair services for small business needs. Whether it's a new server installation, or remote access, One Adam Claude can find low cost solutions for your small business.

Computer Networking Student, Tutor and Supplimentary Instructor

• Sep 2009 - Apr 2010

I am currently on track to get my CCNA, my AAS in Computer Networking and explore a career in IT. I am currently on track to get my CCNA, my AAS in Computer Networking and explore a career in IT.

Consultant

• Mar 2009 - Feb 2010

Home and small business IT service, including network design, implimentation, and security as well as PC design, builds and maintainence. Home and small business IT service, including network design, implimentation, and security as well as PC design, builds and maintainence.

Server

• Mar 2006 - Sep 2009

Server Server

Server

• Mar 2009 - Jul 2009