Benefits Manager

• Apr 2021 - Present

• Provide timely, friendly, and accurate customer service to 650 employees in North America.• Research and administer Artivion’s benefits plans including a self-insured group health and dental plan, vision, short-term and long-term disability, worker's compensation, life insurance, FSA, HSA, and 401(k) plan. Process enrollments, terminations, beneficiaries, EOI’s, rollovers, distributions, hardships withdrawals, etc. Work with broker to ensure ACA & ERISA compliance.• Collaborate with site HR Business Partners to administer the LOA/FMLA process, including STD claims processing. Educate managers and employees on the FMLA process to ensure that we are following all DOL rules. Coordinate with payroll to ensure employee leaves are processed and paid correctly.• Open Enrollment – Employee education, Virtual Benefits Fair, creating Open Enrollment session in UKG, creating and sending all open enrollment communications to employees, and auditing open enrollments reports to ensure compliance with plan rules. • COVID-19 – Maintain employee safety in line with local and federal guidelines in order to keep business running. During the height of several waves, I monitored all employee COVID-19 cases, contact traced, reported on and educated managers on company policy. • Research and recommend benefits programs to stay competitive with market competitors. • Benefits Reporting & Financial Reconciliations – implemented monthly reconciliation schedules to prevent errors.• Responsible for communication with vendors, brokers, and other third-party administrators.• Auditing everything all the time. Show less

HR Business Partner

• Nov 2019 - Apr 2021

• HR Business Partner for Austin site with 125 employees• Advised supervisors, site management, and executive team on employee relations, counseling, and corporate HR initiatives.• Handled all aspects of employee life-cycle – recruitment, onboarding & orientation, career coaching, and exit.• Oversaw Performance Management process in Austin.• Partnered with Benefits, Payroll, and Compensation teams to ensure HR functions were in compliance and consistent across sites.• I was an integral part of the COVID-19 team in Austin that helped implement policy and provided a calm presence for an anxious management team and employee population. I also helped employees transition from in office to remote work. • Part of project implementation team for UKG Onboarding. Show less

HR Generalist

• Mar 2019 - Nov 2019

HR Administrator

• Jun 2018 - Feb 2019

• Recruitment – Utilize applicant tracking system to source candidates, schedule interviews, conduct phone screens, and onboard.• Benefits administration – Assist employees with choosing correct coverage for their needs and help with employee benefits questions. • Compliance - FMLA/EEO/ADA/WC.• Employee off-boarding.• Employee relations –coach managers in disciplinary actions and performance improvement process.• Employee engagement and culture building - work with Austin HR team and management to implement strategies. for improving culture.• Coordinate company wellness program at Austin branch.• Process bi-weekly payroll.• Transactional HR tasks – processing rate changes, promotions, terminations, etc. in HRIS. Show less

Payroll Benefits Coordinator (contract)

• Aug 2017 - Jun 2018

• Hired to help transition Austin site from PEO (TriNet) to UltiPro HRIS system and serve as a benefits resource for employees during open enrollment period. My contract was extended due to HR leadership changes. I served as the sole HR representative for the site during these transitions.• Implemented UltiPro at Austin site.• Oversaw open enrollment and helped with employee benefits questions.• Bi-weekly payroll. • Transactional HR tasks – processing rate changes, promotions, terminations, etc. in HRIS. Show less

Integrator

• Oct 2016 - Jul 2017

Oversaw daily operations of Grav, including Sales, Marketing, Finance, HR, and Distribution. Led and managed executive team to complete business strategies developed by CEO and executive team.

Human Resources Director

• Aug 2014 - Jul 2017

• Brought HR to the table.• Created and maintained recruiting and onboarding process.• Managed benefits: Medical, Dental, Life, etc. – including open enrollments, working with insurance broker to pick the best insurance plans for our company.• Implemented salary ranges for the company using Payscale.• Implemented and administered safe harbor 401k program – handled enrollments, reconciliations, employee questions, and administration.• Worked with management to resolve employee relations issues.• Developed and implemented employee review process and oversaw biannual reviews.• Worked with executive team to ensure company was compliant with all local, state, and federal regulations.• Maintained and updated employee handbook as necessary.• Managed safety team and handled OSHA investigations.• Responded to unemployment claims, garnishments, TX Child Support orders, etc.• Created, maintained, and updated all job descriptions.• Ensured employees had adequate training and resources necessary to advance professionally.• Bi-weekly payroll.• Light book-keeping. Show less

Customer Service and Sales Representative

• Jul 2012 - Jul 2014