Jim Marascio
Principal & Chief Executive Officer at Equals 11- Claim this Profile
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English Native or bilingual proficiency
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Spanish Elementary proficiency
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French Elementary proficiency
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Italian Elementary proficiency
Topline Score
Bio
Martin Lynch
I have worked with Jim very closely on a Telelogos/DART innovation retail project. He stepped in in the very early stages of this project, and I can say today that thanks to Jim we were able to get this up and running within the deadlines set, and even going above and beyond the initial requirements of the customer. The project is where it is today thanks to the efforts and the seriousness Jim brought to the table, he played a huge role in keeping everything and everyone concerned with the project on-track. It would be great if all our other partners had a "Jim" on their team! I look forward to a future collaboration so we can do it all again!
Michael Marmor
I've known Jim for more than two years, during which I've worked with him and his team at Accelerance to help clients prepare for, select, and onboard offshore software engineering partners. He is an experienced technology leader with a strong business operations background, and it has been a pleasure working with him. Jim has an excellent understanding of software development practices, the global outsourcing space, and product development. He is also a voracious reader, and his many book recommendations have provided me some of the most productive technology management and software engineering reads I've had over the last few years. Jim is exceptional at identifying synergies between people and companies and then facilitating introductions, to the benefit of all involved. He is a professional with integrity and honesty; if you get a chance to work with him, you should.
Martin Lynch
I have worked with Jim very closely on a Telelogos/DART innovation retail project. He stepped in in the very early stages of this project, and I can say today that thanks to Jim we were able to get this up and running within the deadlines set, and even going above and beyond the initial requirements of the customer. The project is where it is today thanks to the efforts and the seriousness Jim brought to the table, he played a huge role in keeping everything and everyone concerned with the project on-track. It would be great if all our other partners had a "Jim" on their team! I look forward to a future collaboration so we can do it all again!
Michael Marmor
I've known Jim for more than two years, during which I've worked with him and his team at Accelerance to help clients prepare for, select, and onboard offshore software engineering partners. He is an experienced technology leader with a strong business operations background, and it has been a pleasure working with him. Jim has an excellent understanding of software development practices, the global outsourcing space, and product development. He is also a voracious reader, and his many book recommendations have provided me some of the most productive technology management and software engineering reads I've had over the last few years. Jim is exceptional at identifying synergies between people and companies and then facilitating introductions, to the benefit of all involved. He is a professional with integrity and honesty; if you get a chance to work with him, you should.
Martin Lynch
I have worked with Jim very closely on a Telelogos/DART innovation retail project. He stepped in in the very early stages of this project, and I can say today that thanks to Jim we were able to get this up and running within the deadlines set, and even going above and beyond the initial requirements of the customer. The project is where it is today thanks to the efforts and the seriousness Jim brought to the table, he played a huge role in keeping everything and everyone concerned with the project on-track. It would be great if all our other partners had a "Jim" on their team! I look forward to a future collaboration so we can do it all again!
Michael Marmor
I've known Jim for more than two years, during which I've worked with him and his team at Accelerance to help clients prepare for, select, and onboard offshore software engineering partners. He is an experienced technology leader with a strong business operations background, and it has been a pleasure working with him. Jim has an excellent understanding of software development practices, the global outsourcing space, and product development. He is also a voracious reader, and his many book recommendations have provided me some of the most productive technology management and software engineering reads I've had over the last few years. Jim is exceptional at identifying synergies between people and companies and then facilitating introductions, to the benefit of all involved. He is a professional with integrity and honesty; if you get a chance to work with him, you should.
Martin Lynch
I have worked with Jim very closely on a Telelogos/DART innovation retail project. He stepped in in the very early stages of this project, and I can say today that thanks to Jim we were able to get this up and running within the deadlines set, and even going above and beyond the initial requirements of the customer. The project is where it is today thanks to the efforts and the seriousness Jim brought to the table, he played a huge role in keeping everything and everyone concerned with the project on-track. It would be great if all our other partners had a "Jim" on their team! I look forward to a future collaboration so we can do it all again!
Michael Marmor
I've known Jim for more than two years, during which I've worked with him and his team at Accelerance to help clients prepare for, select, and onboard offshore software engineering partners. He is an experienced technology leader with a strong business operations background, and it has been a pleasure working with him. Jim has an excellent understanding of software development practices, the global outsourcing space, and product development. He is also a voracious reader, and his many book recommendations have provided me some of the most productive technology management and software engineering reads I've had over the last few years. Jim is exceptional at identifying synergies between people and companies and then facilitating introductions, to the benefit of all involved. He is a professional with integrity and honesty; if you get a chance to work with him, you should.
Credentials
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Sandler Bronze Certification
SandlerMar, 2023- Nov, 2024 -
Salesforce Trailblazer Ranger
TrailheadJan, 2023- Nov, 2024 -
Salesforce Certified Associate
SalesforceNov, 2022- Nov, 2024 -
Salesforce Trailblazer Expeditioner
TrailheadNov, 2022- Nov, 2024 -
Salesforce Trailblazer Mountaineer
TrailheadSep, 2022- Nov, 2024 -
Salesforce Trailblazer Adventurer
TrailheadAug, 2022- Nov, 2024 -
Salesforce Trailblazer Explorer
TrailheadJul, 2022- Nov, 2024 -
2022 KnowBe4 Security Awareness Training
KnowBe4Dec, 2021- Nov, 2024 -
Jira Fundamentals
AtlassianAug, 2021- Nov, 2024 -
Body Language for Leaders
LinkedInNov, 2020- Nov, 2024 -
Technical Sales: The Role of the Sales Engineer
LinkedInNov, 2020- Nov, 2024 -
Understanding the Impact of Deepfake Videos
LinkedInNov, 2020- Nov, 2024 -
Asking Great Sales Questions
LinkedInSep, 2020- Nov, 2024 -
Developing Your Emotional Intelligence
LinkedInSep, 2020- Nov, 2024 -
Jodi Glickman on Pitching Yourself
LinkedInSep, 2020- Nov, 2024 -
Microsoft Power BI Essential Training
LinkedInSep, 2020- Nov, 2024 -
Project Management Foundations: Requirements
LinkedInSep, 2020- Nov, 2024 -
Sheryl Sandberg and Adam Grant on Option B: Building Resilience
LinkedInJul, 2020- Nov, 2024 -
2020 Kevin Mitnick Security Awareness Training
KnowBe4May, 2020- Nov, 2024 -
Data Science for Executives Professional Certificate
Columbia University in the City of New YorkMar, 2019- Nov, 2024 -
Enabling Technologies for Data Science and Analytics: The Internet of Things
Columbia University in the City of New YorkMar, 2019- Nov, 2024 -
Machine Learning for Data Science and Analytics
Columbia University in the City of New YorkFeb, 2019- Nov, 2024 -
Statistical Thinking for Data Science and Analytics
Columbia University in the City of New YorkJan, 2019- Nov, 2024 -
A Strategic Playbook for Becoming a Principled and Persuasive Negotiator
Yale UniversityNov, 2018- Nov, 2024 -
Duolingo Italian Fluency: Elementary
DuolingoApr, 2016- Nov, 2024 -
Digital Signage Certified Expert
Digital Signage Experts Group (DSEG)Mar, 2014- Nov, 2024 -
Divemaster (DM)
PADIMay, 2013- Nov, 2024 -
Rescue Diver
PADIJul, 2011- Nov, 2024 -
Restricted Radiotelephone Operator Permit (RP)
Federal Communications CommissionDec, 1989- Nov, 2024
Experience
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Equals 11
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Principal & Chief Executive Officer
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May 2022 - Present
Equals 11, is a certified Salesforce consulting partner focusing on post-implementation optimization for existing Salesforce customers. We work with IT, Sales and Marketing leaders who are under pressure of backlog, capacity and expertise constraints to manage their current Salesforce environment. They tend to experience challenges with responding to business needs in a timely manner, controlling costs, and getting team members up to speed on the business' use of Salesforce. We leverage… Show more Equals 11, is a certified Salesforce consulting partner focusing on post-implementation optimization for existing Salesforce customers. We work with IT, Sales and Marketing leaders who are under pressure of backlog, capacity and expertise constraints to manage their current Salesforce environment. They tend to experience challenges with responding to business needs in a timely manner, controlling costs, and getting team members up to speed on the business' use of Salesforce. We leverage a global talent pool of certified Salesforce engineers to help clients improve their Salesforce experience through things like project-based engagements, system health checks, managed services, and dedicated teams. We're able to respond to staffing needs quickly and with cost-optimized solutions. We can flex team sizes rapidly, and help to reduce turnover. Equals 11 is rated by independent review company, Clutch, as a Top Salesforce Company, Top CRM Consulting Company, Top Managed Service Provider, Top IT Services Company, and Top Systems Integration Company. Learn more at https://clutch.co/profile/equals-11. Co-founded and lead organization, including strategy and planning, while serving as EOS® Integrator and co-Visionary. Show less Equals 11, is a certified Salesforce consulting partner focusing on post-implementation optimization for existing Salesforce customers. We work with IT, Sales and Marketing leaders who are under pressure of backlog, capacity and expertise constraints to manage their current Salesforce environment. They tend to experience challenges with responding to business needs in a timely manner, controlling costs, and getting team members up to speed on the business' use of Salesforce. We leverage… Show more Equals 11, is a certified Salesforce consulting partner focusing on post-implementation optimization for existing Salesforce customers. We work with IT, Sales and Marketing leaders who are under pressure of backlog, capacity and expertise constraints to manage their current Salesforce environment. They tend to experience challenges with responding to business needs in a timely manner, controlling costs, and getting team members up to speed on the business' use of Salesforce. We leverage a global talent pool of certified Salesforce engineers to help clients improve their Salesforce experience through things like project-based engagements, system health checks, managed services, and dedicated teams. We're able to respond to staffing needs quickly and with cost-optimized solutions. We can flex team sizes rapidly, and help to reduce turnover. Equals 11 is rated by independent review company, Clutch, as a Top Salesforce Company, Top CRM Consulting Company, Top Managed Service Provider, Top IT Services Company, and Top Systems Integration Company. Learn more at https://clutch.co/profile/equals-11. Co-founded and lead organization, including strategy and planning, while serving as EOS® Integrator and co-Visionary. Show less
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Accelerance
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United States
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Information Technology & Services
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1 - 100 Employee
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Software Engineering Outsourcing Advisor
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Apr 2022 - Present
Accelerance is the premier global outsourcing advisor delivering top-tier software development resources along with professional consulting services. We have curated the world’s largest network of proven software development and systems integration providers by personally vetting and certifying the top 1% of firms across 40 countries. Our trusted advisors help clients develop and implement optimal software outsourcing solutions through better planning, better partner selection and better… Show more Accelerance is the premier global outsourcing advisor delivering top-tier software development resources along with professional consulting services. We have curated the world’s largest network of proven software development and systems integration providers by personally vetting and certifying the top 1% of firms across 40 countries. Our trusted advisors help clients develop and implement optimal software outsourcing solutions through better planning, better partner selection and better engagement management. Trust our proven approach to reduce outsourcing risk and costs, ultimately delivering desired business outcomes in a fraction of the time. Serve as an software outsourcing, technology and product development advisor to the company, its clients, and prospects. Show less Accelerance is the premier global outsourcing advisor delivering top-tier software development resources along with professional consulting services. We have curated the world’s largest network of proven software development and systems integration providers by personally vetting and certifying the top 1% of firms across 40 countries. Our trusted advisors help clients develop and implement optimal software outsourcing solutions through better planning, better partner selection and better… Show more Accelerance is the premier global outsourcing advisor delivering top-tier software development resources along with professional consulting services. We have curated the world’s largest network of proven software development and systems integration providers by personally vetting and certifying the top 1% of firms across 40 countries. Our trusted advisors help clients develop and implement optimal software outsourcing solutions through better planning, better partner selection and better engagement management. Trust our proven approach to reduce outsourcing risk and costs, ultimately delivering desired business outcomes in a fraction of the time. Serve as an software outsourcing, technology and product development advisor to the company, its clients, and prospects. Show less
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Petrizzi Technology
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United States
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IT Services and IT Consulting
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Managing Director
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Jan 2011 - Present
Petrizzi Technology provides software development outsourcing advisory, fractional CTO & technical product development services with an emphasis on enabling successful software & hardware engineering outsourcing, - Software & hardware outsourcing planning & preparation - Technology outsourcing partner selection - Software and hardware development partner onboarding - Nearshore & offshore software development outsourcing - Product development roadmap & planning -… Show more Petrizzi Technology provides software development outsourcing advisory, fractional CTO & technical product development services with an emphasis on enabling successful software & hardware engineering outsourcing, - Software & hardware outsourcing planning & preparation - Technology outsourcing partner selection - Software and hardware development partner onboarding - Nearshore & offshore software development outsourcing - Product development roadmap & planning - Product/service go-to-market planning - Process & team assessment - Scalability readiness Engagements include: Accelerance (Silicon Valley | Charlotte): Software outsourcing, technology and product development advisor to the company, its clients, and prospects. accelerance.com Steeful (Charlotte): Business strategy and analytics technology advisory. steeful.com Private Wealth Systems (Charlotte): SaaS platform, team & scalability readiness evaluations. privatewealthsystems.com NCS Technologies (Washington, DC): VDM SaaS product design, digital signage industry analysis & go-to-market product strategy. ncst.com International ThermoDyne (Charlotte): Technical evaluation, product development & strategic advising of BLE beacon product. ithermodyne.com Kogi Mobile (Miami, Medellin, New York): Business development/project advisory role, focusing on US companies seeking outstanding outsourced professional mobile app & mobile web software development. kogimobile.com Coastal Reconstruction Group (Orlando): Advised in CRM project vendor & proposal evaluation, & deployment planning. coastalreconstruction.com Mint Marketing Solutions (Charlotte): Business & technology advisory. mintmarketingsolutions.com Where Can I Drive? (Charlotte): Designed, developed & maintained iOS and Android mobile app helping drivers with permits abide by out-of-state traffic laws. Show less Petrizzi Technology provides software development outsourcing advisory, fractional CTO & technical product development services with an emphasis on enabling successful software & hardware engineering outsourcing, - Software & hardware outsourcing planning & preparation - Technology outsourcing partner selection - Software and hardware development partner onboarding - Nearshore & offshore software development outsourcing - Product development roadmap & planning -… Show more Petrizzi Technology provides software development outsourcing advisory, fractional CTO & technical product development services with an emphasis on enabling successful software & hardware engineering outsourcing, - Software & hardware outsourcing planning & preparation - Technology outsourcing partner selection - Software and hardware development partner onboarding - Nearshore & offshore software development outsourcing - Product development roadmap & planning - Product/service go-to-market planning - Process & team assessment - Scalability readiness Engagements include: Accelerance (Silicon Valley | Charlotte): Software outsourcing, technology and product development advisor to the company, its clients, and prospects. accelerance.com Steeful (Charlotte): Business strategy and analytics technology advisory. steeful.com Private Wealth Systems (Charlotte): SaaS platform, team & scalability readiness evaluations. privatewealthsystems.com NCS Technologies (Washington, DC): VDM SaaS product design, digital signage industry analysis & go-to-market product strategy. ncst.com International ThermoDyne (Charlotte): Technical evaluation, product development & strategic advising of BLE beacon product. ithermodyne.com Kogi Mobile (Miami, Medellin, New York): Business development/project advisory role, focusing on US companies seeking outstanding outsourced professional mobile app & mobile web software development. kogimobile.com Coastal Reconstruction Group (Orlando): Advised in CRM project vendor & proposal evaluation, & deployment planning. coastalreconstruction.com Mint Marketing Solutions (Charlotte): Business & technology advisory. mintmarketingsolutions.com Where Can I Drive? (Charlotte): Designed, developed & maintained iOS and Android mobile app helping drivers with permits abide by out-of-state traffic laws. Show less
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DART Innovation
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United States
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Advertising Services
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1 - 100 Employee
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Chief Operating Officer & Chief Technology Officer
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Dec 2020 - Jun 2022
Operations and product engineering leader of an early-stage retail technology solutions provider. Services built around in-store digital advertising, with ancillary and complementary technology solutions. DART works in coordination with Fortune 500 grocery, drug, mass, DIY & club retailers, and CPG brands. Responsible for product development and ongoing evolution of technology solutions for retail media networks, identifying and reporting retail on-shelf stock availability -- including… Show more Operations and product engineering leader of an early-stage retail technology solutions provider. Services built around in-store digital advertising, with ancillary and complementary technology solutions. DART works in coordination with Fortune 500 grocery, drug, mass, DIY & club retailers, and CPG brands. Responsible for product development and ongoing evolution of technology solutions for retail media networks, identifying and reporting retail on-shelf stock availability -- including the prediction of lost sales, and for anonymous identification and tracking of shoppers within retail environments. Lead development of hardware and cloud-based software, including analytics, client-facing and internal management tools. Standardized technology offering, enabling scalable solutions, while forging strategic partner relationships. Oversaw the design of more than a dozen custom in-store media network mount solutions. Lead team building and supporting the aggregation of data from all service platforms for reporting and visualization on Power BI Embedded client facing portal. ∙ Built SaaS tools enabling the outsourcing of product image labeling, supporting retail OSA platform, resulting in a nearly 4x cost reduction ∙ Established NOC, automated and integrated real-time monitoring and ticketing solutions enabling scalability while maintaining staffing ∙ Oversaw the selection and implementation of new network communications solution, providing greater remote visibility and triage capabilities, reducing field labor costs by 30+%, and increasing system uptime to meet contracted SLAs ∙ Supported 3x additional growth in client base, while continuing to reduce platform and support costs through hardware and software design enhancements, improved vendor coordination, and process automation
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Strategic Advisor: Product Development & Technology
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Feb 2017 - Dec 2020
Advisor and fractional product and technology leader to early-stage retail technology company. Supported technical solutions evaluation, digital signage industry vendor relationship management and product design and build. Supported 300% growth in client base, while significantly reducing platform cost structure. Facilitated a complete solution component audit and redesign, improving capabilities, reducing costs, increasing reliability and establishing scalability. Facilitated… Show more Advisor and fractional product and technology leader to early-stage retail technology company. Supported technical solutions evaluation, digital signage industry vendor relationship management and product design and build. Supported 300% growth in client base, while significantly reducing platform cost structure. Facilitated a complete solution component audit and redesign, improving capabilities, reducing costs, increasing reliability and establishing scalability. Facilitated creation of strategic partnerships enhancing product offerings. Co-designed retail out-of-stock monitoring solution. Guided improvements to inventory management, system staging, testing and deployment processes improving overall operations practices to enable a scalable solution.
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Accelerance
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United States
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Information Technology & Services
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1 - 100 Employee
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Chief Delivery Officer & Chief Information Officer / EOS® Integrator
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Jan 2018 - Dec 2020
Served as Accelerance's Integrator, in support of EOS® implementation. Lead, manager and accountable for company P&L results, business plan execution, and accountability of the Leadership Team. Lead the growth and expansion of Accelerance professional services division; a distributed team of senior technology strategy and execution consultants responsible for creating software development strategy, assessing client organizational strengths, and facilitating successful software… Show more Served as Accelerance's Integrator, in support of EOS® implementation. Lead, manager and accountable for company P&L results, business plan execution, and accountability of the Leadership Team. Lead the growth and expansion of Accelerance professional services division; a distributed team of senior technology strategy and execution consultants responsible for creating software development strategy, assessing client organizational strengths, and facilitating successful software development outsourcing engagements between Accelerance clients and our global software development partner network. The company experienced top-line revenue growth of 50% and increased net income by more than 300% in the first full year offering professional services. Managed Accelerance's Partner Success team, responsible for identifying, vetting, maintaining & growing Accelerance's worldwide software development partner network. Improved existing process to more extensively evaluate and report capabilities of prospective and existing software development partners. Extensive global travel, both to facilitate successful execution of development projects on behalf of Accelerance clients, and in support of software development partner technical and process evaluation, and relationship management.
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Senior Vice President of Technical Operations
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Jun 2017 - Dec 2017
Established Accelerance’s professional services offering, complimenting the company's existing services. Developed progams utilizing senior technology consultants responsible for creating software development strategy, assessing client organizational strengths, and facilitating successful software development outsourcing engagements between Accelerance clients and our global software development partner network. Traveled globally in support of Accelerance clients and software engineering… Show more Established Accelerance’s professional services offering, complimenting the company's existing services. Developed progams utilizing senior technology consultants responsible for creating software development strategy, assessing client organizational strengths, and facilitating successful software development outsourcing engagements between Accelerance clients and our global software development partner network. Traveled globally in support of Accelerance clients and software engineering partners.
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PORTRAIT INNOVATIONS INC
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United States
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Photography
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1 - 100 Employee
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Senior Vice President & Chief Information Officer
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Nov 2015 - Apr 2017
Retail organization executive team member responsible for all corporate technology initiatives, systems and platforms. Operated in a highly decentralized environment with P&L responsibility for all technical staff, infrastructure and vendors. Directed IT team, infrastructure vendors & partners, in-house and offshore application development teams, end users, and company management at all levels to implement solutions, develop and evolve products, and provide ongoing oversight and support… Show more Retail organization executive team member responsible for all corporate technology initiatives, systems and platforms. Operated in a highly decentralized environment with P&L responsibility for all technical staff, infrastructure and vendors. Directed IT team, infrastructure vendors & partners, in-house and offshore application development teams, end users, and company management at all levels to implement solutions, develop and evolve products, and provide ongoing oversight and support of nearly 200 retail locations throughout the United States. Coordinated with a nearshore software development partner to design, build, launch and iterate two customer-facing mobile apps, on multiple platforms, installed by more than 125k customers and regularly used by more than 65k users, generating new revenue streams while increasing brand engagement and promotion. Addressed needs for additional systems redundancy by migrating customer-facing applications to cloud environments, established automated hot backup online and appointment systems, and improved corporate DR platform, resulting in 100% customer-facing uptime. Modernized network security, significantly mitigating external and internal attack risks through new systems, procedures and data management practices, implemented across retail outlets, and all corporate offices and data centers. Initiated project to consolidate customer data from five discrete systems into a single customer record as part of a Microsoft Dynamics CRM implementation project. Developed related plan to improve customer service, customer experience and marketing initiatives through more complete and efficient use of data and systems. Show less Retail organization executive team member responsible for all corporate technology initiatives, systems and platforms. Operated in a highly decentralized environment with P&L responsibility for all technical staff, infrastructure and vendors. Directed IT team, infrastructure vendors & partners, in-house and offshore application development teams, end users, and company management at all levels to implement solutions, develop and evolve products, and provide ongoing oversight and support… Show more Retail organization executive team member responsible for all corporate technology initiatives, systems and platforms. Operated in a highly decentralized environment with P&L responsibility for all technical staff, infrastructure and vendors. Directed IT team, infrastructure vendors & partners, in-house and offshore application development teams, end users, and company management at all levels to implement solutions, develop and evolve products, and provide ongoing oversight and support of nearly 200 retail locations throughout the United States. Coordinated with a nearshore software development partner to design, build, launch and iterate two customer-facing mobile apps, on multiple platforms, installed by more than 125k customers and regularly used by more than 65k users, generating new revenue streams while increasing brand engagement and promotion. Addressed needs for additional systems redundancy by migrating customer-facing applications to cloud environments, established automated hot backup online and appointment systems, and improved corporate DR platform, resulting in 100% customer-facing uptime. Modernized network security, significantly mitigating external and internal attack risks through new systems, procedures and data management practices, implemented across retail outlets, and all corporate offices and data centers. Initiated project to consolidate customer data from five discrete systems into a single customer record as part of a Microsoft Dynamics CRM implementation project. Developed related plan to improve customer service, customer experience and marketing initiatives through more complete and efficient use of data and systems. Show less
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11Giraffes
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United States
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Software Development
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1 - 100 Employee
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Chief Technology Officer & Vice President of Operations
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Jan 2012 - Nov 2015
Executive team member focused on digital signage software & retail media solutions. P&L responsibility for staff & infrastructure supporting all non-sales & finance functions. Responsible for product innovation, development, fulfillment & marketing. Maintained product road map through consultation with sales team, channel sales network and clients. Consolidated VPs of Operations and Marketing positions with existing CTO role, while simultaneously growing client base, increasing… Show more Executive team member focused on digital signage software & retail media solutions. P&L responsibility for staff & infrastructure supporting all non-sales & finance functions. Responsible for product innovation, development, fulfillment & marketing. Maintained product road map through consultation with sales team, channel sales network and clients. Consolidated VPs of Operations and Marketing positions with existing CTO role, while simultaneously growing client base, increasing revenue, and reducing existing staffing costs by 30%. Led technology team responsible for CMS & MDM solutions systems & development. Completely redesigned UI/UX, improving customer satisfaction through more intuitive design. Expanded service platform to include digital signage, in-store & on-hold music and audio messaging, resulting in broader sales and partnership opportunities. Grew offering from single to six hardware OS platforms, enabling takeover of several competitor networks without recapitalization. Oversaw initiative to reduce capital and operating expenses associated with clients' in-store media systems. CAPEX experienced a 90% reduction, while OPEX reduced by nearly 50%. Established strategic partnerships with Samsung, Google, NEC & HP, enhancing product offering and opening new sales & marketing channels. Led operations team responsible for proprietary digital media network roll-out, materials planning, vendor management and help desk servicing both VARs & end users worldwide. Led creative team responsible for marketing, PR and content creation. Completely rebuilt brand marketing, including website, tag line, social media, blog, SEO, press releases and collateral, resulting in significantly increased brand awareness. Established & oversaw strategic relationships for collaboration, business development, software development and service hosting, and marketing & PR services. Extensive travel in support of sales and partner relationships. Presenter at industry events.
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Chief Technology Officer
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Jul 2007 - Jan 2012
Member of startup digital signage SaaS executive team. Provided product road map vision and direction through consultation with sales team, channel sales network and client/prospect input. Lead software development team responsible for creating and improving client-facing, server-side and media playback solution--including key product differentiation. Established and oversaw strategic partnerships for business development, collaborative product integration, and outsourced software… Show more Member of startup digital signage SaaS executive team. Provided product road map vision and direction through consultation with sales team, channel sales network and client/prospect input. Lead software development team responsible for creating and improving client-facing, server-side and media playback solution--including key product differentiation. Established and oversaw strategic partnerships for business development, collaborative product integration, and outsourced software development and service hosting. Extensive domestic and international travel in support of sales efforts and vendor management. P&L responsibility for staff and infrastructure supporting product development and technical operations. Oversaw rollout and ongoing service of solutions deployed to digital advertising networks, as well as, retail, restaurant (QSR/fast casual), hospitality, consumer banking, medical, education and government facilities globally.
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Aquatic Pleasures Dive Center
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United States
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Divemaster
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Apr 2012 - Dec 2014
Assisted PADI and SSI instructors in SCUBA introduction and certification training. Assisted PADI and SSI instructors in SCUBA introduction and certification training.
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Mood Media
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United States
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Technology, Information and Media
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700 & Above Employee
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Vice President of Network Operations
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Aug 2004 - Jul 2007
Muzak, acquired by Mood Media. Led departments and remote broadcast facilities (Raleigh, NC and Cheyenne, WY) responsible for distributing in-store music and messaging programs via satellite, broadband and physical media in service of nearly 400,000 North American Muzak clients and over 10MM Dish Network subscribers with an annual budget exceeding $15MM. Directed technical team comprising of more than fifty employees and domestic & nearshore outsourced partners responsible for… Show more Muzak, acquired by Mood Media. Led departments and remote broadcast facilities (Raleigh, NC and Cheyenne, WY) responsible for distributing in-store music and messaging programs via satellite, broadband and physical media in service of nearly 400,000 North American Muzak clients and over 10MM Dish Network subscribers with an annual budget exceeding $15MM. Directed technical team comprising of more than fifty employees and domestic & nearshore outsourced partners responsible for end-to-end design and implementation of next-generation in-store and on-hold audio applications. Redesigned existing custom programming-approval process, migrating from manual to self-service web-based solution, including several layers of automation, resulting in nearly 90% reduction of both process time and cost. Directed development team that designed and executed media and data acquisition, standardization and integration plan resulting in superior product and lower recurring production costs through data mining, broader selection, improved scheduling and reduced licensing fees. Collaborated with national sales team to develop solution for 800+ site and growing account, resulting in signing of 60-month service agreement. Facilitated venture with client, vendors and sales team to contract 4500+ site client resulting in over $13MM in revenue over the term of the contract. Traveled extensively throughout North America supporting prospective and existing accounts, vendor relationships, and technical field operations. Member of core business team responsible for planning, migration and integration of custom enterprise system to Microsoft Dynamics GP and CRM solutions.
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Director of Strategic Systems Development
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Oct 1998 - Aug 2004
Managed research and development unit responsible for technical product design and media management and distribution, as company executed strategic transition from analog to digital audio playback platforms. Directed team responsible for designing and building proprietary content management system integrating SAN, multiple web, database and process servers, enabling audio capture, auditioning, scheduling, distribution and royalty license reporting. Containing over 2MM digital tracks… Show more Managed research and development unit responsible for technical product design and media management and distribution, as company executed strategic transition from analog to digital audio playback platforms. Directed team responsible for designing and building proprietary content management system integrating SAN, multiple web, database and process servers, enabling audio capture, auditioning, scheduling, distribution and royalty license reporting. Containing over 2MM digital tracks, at the time of its creation it was believed to be the world's largest digital music library. Designed and scaled a CMS and CDN prior to the coining of either term. Member of team that analyzed existing business practices and presenting detailed solutions to senior management team. Teamed with partner to develop, integrate and deploy an Internet and private network-based media distribution system servicing well over 20,000 client locations. This system reduced production and distribution costs by more than 80% and distribution time by approximately 95%. Developed, issued and oversaw RFP process for outsourced business partner that duplicated, packaged and distributed media servicing 17% of business. Migrating business resulted in immediate savings of 16% of budget and reduced production lead times by 50%. Managed production department that mastered, authored, duplicated and distributed physical media content to over 25,000 client sites on a monthly basis. Represented company on product development team to design future Dish Network interactive television services. Coordinated technical product evaluation with prospective North American clientele.
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Manager of Network & Control Systems
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Nov 1996 - Oct 1998
Managed team of software developers supporting broadcast facilities servicing over 120,000 Muzak clients and more than 3.5MM Dish Network subscribers. Created replacement media authoring system reducing production time by 66%. Designed and implemented integrated Dish Network on-screen song title display service. Maintained three LANs and interface to corporate WAN. Coordinated and implemented complete redesign of network architecture including Cisco infrastructure,… Show more Managed team of software developers supporting broadcast facilities servicing over 120,000 Muzak clients and more than 3.5MM Dish Network subscribers. Created replacement media authoring system reducing production time by 66%. Designed and implemented integrated Dish Network on-screen song title display service. Maintained three LANs and interface to corporate WAN. Coordinated and implemented complete redesign of network architecture including Cisco infrastructure, server replacement and facility cabling. Continued acting as technical liaison between North American (US, Canada, Mexico) and European (EU) broadcast operations.
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Software Developer / Data Systems Analyst
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Apr 1996 - Nov 1996
Developed and maintained Visual C++ and Clipper software responsible for broadcast systems operations. Created and maintained associated relational databases. Developed custom reporting in support of all systems associated with Muzak's North American satellite broadcast facility servicing more than 120,000 subscriber locations. Acted as technical liaison between North American and European (Netherlands) broadcast facilities operated through joint partnership between Muzak LP… Show more Developed and maintained Visual C++ and Clipper software responsible for broadcast systems operations. Created and maintained associated relational databases. Developed custom reporting in support of all systems associated with Muzak's North American satellite broadcast facility servicing more than 120,000 subscriber locations. Acted as technical liaison between North American and European (Netherlands) broadcast facilities operated through joint partnership between Muzak LP and Muzak Europe BV.
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Winthrop University
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United States
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Higher Education
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700 & Above Employee
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Lecturer, College of Business Administration
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Aug 2002 - Dec 2004
Instructed students as an adjunct faculty member. Taught disciplines of business management, information systems, operations and decision making in lab and classroom environments. Instructed students as an adjunct faculty member. Taught disciplines of business management, information systems, operations and decision making in lab and classroom environments.
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The Delta Chi Fraternity, Inc.
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United States
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Civic and Social Organizations
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100 - 200 Employee
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Leadership Consultant
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May 1993 - Dec 1994
Traveled extensively representing the interests of the Fraternity to franchise operations in forty-one North American states and provinces, at eighty-one universities, working with thousands of students and hundreds of alumni. Facilitated and presented training programs in support of strategic business operations, including financial management, recruitment, risk management and chapter operations. Traveled extensively representing the interests of the Fraternity to franchise operations in forty-one North American states and provinces, at eighty-one universities, working with thousands of students and hundreds of alumni. Facilitated and presented training programs in support of strategic business operations, including financial management, recruitment, risk management and chapter operations.
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Blue Cross & Blue Shield of Rhode Island
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United States
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Insurance
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500 - 600 Employee
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Junior Software Developer
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Jan 1992 - Sep 1992
Began as an undergraduate internship, and evolved into a full-time role throughout the summer prior to my senior year. Developed data collection and reporting application for The Good Health Benefit, a Blue Cross & Blue Shield corporate wellness program administrator. Began as an undergraduate internship, and evolved into a full-time role throughout the summer prior to my senior year. Developed data collection and reporting application for The Good Health Benefit, a Blue Cross & Blue Shield corporate wellness program administrator.
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Education
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University of Notre Dame - Mendoza College of Business
Certificate in Executive Management, Business Administration -
Columbia University
Data Science and Analytics Professional Certificate: Data Science for Executives, Computer Science -
University of Maine
Master of Business Administration - MBA, International Business -
Bryant University
Bachelor of Science in Business Administration, Computer Information Systems -
Cony
High School Diploma, College Preparatory
Community
