Project Engineer

• Mar 2023 - Present

Product Development Intern

• Jan 2022 - Mar 2022

• Exposed to multiple products (Remittance, Merchant Acquiring, SME Financing, Central Bank Digital Currency and Insurance) • Identify user problems and ideate creative solutions around existing products Assisted in analysing general product requirements such as competitor analysis, market research, user flow assessments to propose a minimum viable product • Collaborated with UI/UX team in developing wireframes and illustrations to assist with product ideation. • Conducted detailed user testing prior to product launch Show less

Operations Supervisor

• Dec 2019 - Dec 2021

Company description:TQG Grading is an international third-party money grading company located in Kuala Lumpur, Malaysia with a branch in Beijing, China. The company specializes in identifying the true value of collectables, coins and rare notes around the world.• Responsible for a New Product Development - Coin Grading System - Developing product process flow - Work closely with IT Department in developing a new back-end system - Analyse and suggest ways to improve the system's function, smoothness and user-friendliness • Oversee and Improve Daily Operations - Delegate tasks and solve problems faced by local/foreign employees - Report weaknesses in operations and back-end system - Enhanced existing system function which increases work efficiency up to 80% • Train and Supervise Employees - Leading and conducting virtual training with foreign employees - Conduct face-to-face training for newly hired local employees Show less

Administrative Clerk

• Sep 2019 - Nov 2019

• Perform data entry and quality check on the final product• Perform labelling work using Adobe Illustrator