Michael Thornton
Sales Leader at Gridspace- Claim this Profile
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Bio
Experience
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Gridspace
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United States
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Software Development
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1 - 100 Employee
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Sales Leader
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Feb 2021 - Present
ML/AI are changing the world. The question is - how are they impacting the relationship with your customers? The call center experience is a frustrating one for almost every customer, yet its one of the most important touch points for you with your customer. And it hasn't improved in a decade. Thats where Gridspace comes in. Using the power of ML/AI to provide a suggestion engine that guides and directs agents to a great customer experience. Or a Human Language Bot thats… Show more ML/AI are changing the world. The question is - how are they impacting the relationship with your customers? The call center experience is a frustrating one for almost every customer, yet its one of the most important touch points for you with your customer. And it hasn't improved in a decade. Thats where Gridspace comes in. Using the power of ML/AI to provide a suggestion engine that guides and directs agents to a great customer experience. Or a Human Language Bot thats indistinguishable from a human and can handle almost any conversation, not simply pre-programmed responses. It's time to give your customers the experience you want them to have! Show less
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Senior Account Manager
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Oct 2019 - Feb 2021
Greater Denver Area I've spent years looking for the next GREAT software company and have found it. Datalogue.io is transforming the art and science of data. Through Automation and Machine Learning we take the process of data prep/processing from weeks and months to just hours. EVERY business is now a data driven business and your Analytics, BI, AI and other data initiatives are all dependent on not just the quality of data, but the quantity and speed to value of that data. Datalogue solves this problem and… Show more I've spent years looking for the next GREAT software company and have found it. Datalogue.io is transforming the art and science of data. Through Automation and Machine Learning we take the process of data prep/processing from weeks and months to just hours. EVERY business is now a data driven business and your Analytics, BI, AI and other data initiatives are all dependent on not just the quality of data, but the quantity and speed to value of that data. Datalogue solves this problem and allows you to drive 1000% more data into your system for higher quality Analytics, equaling better business decisions. Show less
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AppDynamics
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United States
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Software Development
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700 & Above Employee
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Account Manager
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Aug 2013 - Oct 2019
Greater Denver Area Account Manager for Colorado, New Mexico, Nevada and Arizona, selling the next generation of APM solutions. Business is all about the transaction and gaining visibility from the end user experience to the back end, all the way down to the code level is how IT can impact the business. Other solutions are disparate technologies that take months (or even years) to stand up, but AppDynamics is done in weeks. By self instrumenting, the AppD solution has the intelligence to move with your code… Show more Account Manager for Colorado, New Mexico, Nevada and Arizona, selling the next generation of APM solutions. Business is all about the transaction and gaining visibility from the end user experience to the back end, all the way down to the code level is how IT can impact the business. Other solutions are disparate technologies that take months (or even years) to stand up, but AppDynamics is done in weeks. By self instrumenting, the AppD solution has the intelligence to move with your code, where other tools have to be re-configured and adjusted. The value starts day 1! Show less
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BMC Software
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Account Manager
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May 2009 - Aug 2013
Account Manager for Colorado, Utah and New Mexico selling all BMC Products. ITIL V3 Foundation Certified
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Regional Account Manager
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2005 - 2009
Sales Specialist for the AppSight Problem Resolution product suite for 7 states in the west and Western Canada. This was an overlay position focussed on selling to App Dev organizations.
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Channel Sales Manager - West
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2004 - 2005
As FileNet positioned theselves into the broadermarket, I was responible for building, drving and maintaining an indirect sales channel to balance the pipeline of opportunities between direct and indirect selling. By building a effective channel, I was able to drive additional revenue into accounts that were being ovrlooked by the direct sales organization.
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Director World Wide Channel Sales
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2001 - 2004
I developed and improved the global sales channel for the company. This included building programs to increase sales activity, train and motivate the channel sales teams and drive revenue to the organization. The majority of revenue came from the channel and my efforts to partner with key influencers, like Hitachi Data Systems, was critical to our revenue accomplishments.
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Education
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Colorado State University
Bachelor of Science, Business Administration