Campaign Specialist

• Aug 2021 - Present

Cafe Supervisor

• Mar 2021 - Aug 2021

Manage the overall work flow of the shop, the quality of drinks served and customer service Assist in content creation, creation of promotions and specials, and customer engagement Collaborate with owner to ensure sale goals, monitor inventory, and work with vendors to order supplies Assist in the creation of our menu, coffee recipes, and development of operating procedures Provide exceptional and accommodating service to nearly 80 patrons a day in a fast-paced environment Manage the overall work flow of the shop, the quality of drinks served and customer service Assist in content creation, creation of promotions and specials, and customer engagement Collaborate with owner to ensure sale goals, monitor inventory, and work with vendors to order supplies Assist in the creation of our menu, coffee recipes, and development of operating procedures Provide exceptional and accommodating service to nearly 80 patrons a day in a fast-paced environment

Virtual Assistant

• Aug 2020 - Mar 2021

Manage Email, Calendar and Trello accounts for executive-level staff Maintain, update, and create Excel databases Work with executive-level staff to develop target-marketing strategies Assist in managing a team of web developers, SEO specialists, and website designers Assist with quality control and creating website content Work extensively in Google My Business and Salesforce Manage Email, Calendar and Trello accounts for executive-level staff Maintain, update, and create Excel databases Work with executive-level staff to develop target-marketing strategies Assist in managing a team of web developers, SEO specialists, and website designers Assist with quality control and creating website content Work extensively in Google My Business and Salesforce

Campaign Strategy Intern

• Jun 2019 - Apr 2020

Assist in the development of Omni-channel campaign media plans for clients such as Health Care Services Corporation Develop Mail Plans, Media Plans, List Pull Matrices, and Sales Forecasting Plans for specific marketing campaigns Participate in client calls and receive direction from clients on deliverables for campaigns Assist in the development of reports and forecasts of lead generations for specific marketing campaigns Develop and process data requests from client such as list pulls, user experience flow charts, and analytic roadmaps Review and communicate client edits on creative marketing pieces, mainly direct mail pieces Create content for agency social media platforms Show less

Waitress

• Jun 2018 - Jan 2019

Provide professional, friendly, and engaging service to over 100 patrons a day Memorize and promote items on beverage lists and restaurant specials Resolve any diner complaints in a professional manner and communicate effectively with kitchen and fellow wait staff Provide professional, friendly, and engaging service to over 100 patrons a day Memorize and promote items on beverage lists and restaurant specials Resolve any diner complaints in a professional manner and communicate effectively with kitchen and fellow wait staff

Sales Associate

• Jun 2017 - Jan 2018

Maintain constant presence on sales floor to address customer needs Recommend appropriate items and direct customers to selections Sign customers up for marketing lists and consistently achieve credit card sales goals Maintain constant presence on sales floor to address customer needs Recommend appropriate items and direct customers to selections Sign customers up for marketing lists and consistently achieve credit card sales goals

Trulaske College of Business Summer Assistant

• May 2017 - Jul 2017

Assisted incoming freshman in navigating MyZou and creating their fall semester schedule Advised incoming freshman on the best courses to take and how to succeed in their freshman year of college Worked closely with Trulaske College of Business Academic Advisors in planning and executing Summer Welcome Ran a parent panel for incoming freshman parents and answered any questions concerning Mizzou and the College of Business Assisted incoming freshman in navigating MyZou and creating their fall semester schedule Advised incoming freshman on the best courses to take and how to succeed in their freshman year of college Worked closely with Trulaske College of Business Academic Advisors in planning and executing Summer Welcome Ran a parent panel for incoming freshman parents and answered any questions concerning Mizzou and the College of Business