Experience

Mother's Market & Kitchen

• United States
• Retail Groceries
• 100 - 200 Employee

• Director Of Operations

  • 2021 - Present

  In my current role, I am in charge to oversee all operations of organic and natural food stores across four walls. I am instrumental in leading significant training programs for new staff members and directing employee promotion initiatives to nurture a culture of continuous success. I drive excellent support for the development, delivery, and evaluation of Standard Operating Procedures (SOPs) to boost functional excellence and stability of business operations.Some of my key accomplishments for this job are here.● Improved revenues and profitability by recognizing and implementing successful merchandising tactics and practices.● Employed modern technology and purchasing tools across all stores to reduce loss and inconsistencies.● Minimized risk and insurance costs by devising and deploying significant safety policies across all business networks.● Established a productive environment to prioritize business goals by motivating staff with effective career pathing approach.● Realized corporate expansion from nine to twelve branches by delivering strategic leadership and direction. Show less

• General Manager

  • 2018 - 2021

  In this role, I was responsible for spearheading the entire management activities of 22,000 square-foot retail store by leading 165 staff members with annual revenue of $30 M. I collaborated with staff and department managers to manage communication, training, and strategic planning practices. I directed store renovation tasks towards E-commerce stores to support business growth plans. I managed quarterly store inventory, especially for fresh foods on monthly basis.Some of my key realizations for this job are here.● Maximized sales from $28.5 M in 2018 to $30.3 M in 2019 by promoting productive relationships with clients and enhancing organization's image.● Decreased personnel from 13.8 per cent of sales to 10% of revenues during 2019 and 2020 to resolve underlying issues of the corporation and boost productivity.● Raised 18% of sales in 2019 and 21% of sales in 2020 by reducing labor costs, monitoring expenses, as well as upgrading Earnings before interest, taxes, depreciation, and amortization (EBITDA) measurements. Show less

• General Manager

  • 2017 - 2018

  In this job, I oversaw all business development tasks to arrange orders and place stock at new sites by leading functional teams. I administered all required accounts and conducted all essential purchases to increase sales and improve revenues. I was responsible for allocating and coaching new staff members to launch a brand-new store. I facilitated the new hired general manager to manage functional tasks of store with effective management practices.My proudest attainment in this role is here.● Launched and functioned 14,000 square-foot retail stores at Mother's first site in Los Angeles in February 2018 by recognizing new growth opportunities. Show less

• General Manager

  • 2015 - 2017

  In this position, I supervised a 110-person, 15,000-square-foot retail store operation within the yearly budget of $19 M to manage daily activities and achieve corporate goals. I mobilized renovation operations to expand business services and profits.My notable achievements in this role are here.● Increased store sales from 17.8 to 19 M in the annual year by employing cost-effective and innovative sales tactics.● Developed Front-End Training document and instructed new cash reconciliation techniques to all managers across the entire organization. Show less



Fairway Market

• United States
• Retail Groceries
• 500 - 600 Employee

• Assistant General Manager

  • 2014 - 2015

  In this job, I coordinated weekly management meetings to align operations with company goals/objectives. I excellently managed 45,000 square-foot retail business with 585 workers and $120 million yearly revenue. I planned and executed excellent stock management strategies to streamline stock levels.Some of my key successes in this role are here.● Ensured sales expansion by reviewing store sales data on a weekly and daily basis according to the standard policies of the firms.● Established stabilities to control expenses, as well as coordinated supply stocks to ensure enough goods for demanding items. Show less

• Floor Manager

  • 2013 - 2014

  In this job, I monitored disposal and diminishing practices for expired/damaged goods to maintain product quality and validity. I revised company budgets and timelines to facilitate employees with adequate staff limits/constraints.My key notable victories in this role are here.• Attained SERV Safe and HI-LO certifications for managing functional tasks /operations of the store as floor manager.• Evaluated profit and loss statements to understand business revenues and expenses over a specified period of time. Show less

• Front End Manager

  • 2011 - 2013