Jerrica Chan
HR Business Partner at Cheetah Digital- Claim this Profile
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English -
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Malay -
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Chinese -
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Bio
Credentials
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Global Professional in Human Resources® (GPHR®)
HRCIAug, 2021- Nov, 2024
Experience
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Cheetah Digital
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United States
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Software Development
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300 - 400 Employee
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HR Business Partner
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Jan 2018 - Present
The Experian Cross-Channel Marketing group (Experian Marketing Services) was acquired by Vector Capital and rebranded as Cheetah Digital Inc.Responsible for various HR portfolios including but not limited to employee engagement, compensation and benefit, payroll administration, onboarding, offboarding, talent management, and international transfers for the APAC region.Project Involvement: Employee Engagement and Wellbeing, APAC HR Playbook, Employee Handbook, Global Covid-19 Dashboard, and Global Onboarding.
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Randstad New Zealand
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Staffing and Recruiting
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1 - 100 Employee
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Delivery Manager
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Mar 2017 - Nov 2017
Responsible for professional recruitment activities within technologies space for both permanent and contract staffings, including but not limited to:o Software – developer (Front End, Back End, Full Stack for web and mobile app), Solution Architecto Digital – UI/UX designer, Web Designer/Developer, Digital Project Manager, Marketing Expert (SEO/SEM/Google Adwords)o IT infrastructure – System Engineer/Administrator/Solution Architect/DevOps Responsible for professional recruitment activities within technologies space for both permanent and contract staffings, including but not limited to:o Software – developer (Front End, Back End, Full Stack for web and mobile app), Solution Architecto Digital – UI/UX designer, Web Designer/Developer, Digital Project Manager, Marketing Expert (SEO/SEM/Google Adwords)o IT infrastructure – System Engineer/Administrator/Solution Architect/DevOps
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T-Systems International
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Germany
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IT Services and IT Consulting
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700 & Above Employee
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Resource Management Analyst, Business Operations Global ITO Americas/APAC
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Nov 2015 - Feb 2017
- End-to-end responsibilities on global resource management from strategic planning to demand staffing for region AMER (US, Brazil, Mexico) & APAC (Malaysia, Singapore, China). - Steer and perform analysis on headcount and demand planning, financial savings and special projects (i.e. bi-annual Business Review, efficiency program).- Involve in demand lifecycle management: demand request validation, demand tracking and staffing.- Prepare status report, Total Workforce Planning (internal workforce, external workforce and nearshoring) and efficiency target measure.
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Recruitment Specialist
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Nov 2013 - Oct 2015
- Handle end to end recruitment activities for 1200 workforce, specializing in IT sourcing specifically in Storage pillar (NAS, SAN, Backup and Restore), Application layer (DWP, DSC, Software Engineering), OS (Win, Linux, Unix), etc.- Perform talent mapping by understanding and analyzing talent pool against hiring requirements to fulfill closure within the organization.- Work closely with stakeholders of respective Business Units to provide consultation and seek common ground on hiring requirements and to deliver recruitment needs.Achievements:• 100% on-time closure of all new businesses for year 2016.• Contributed to company’s success by ramping up headcount and achieved 1200 FTEs as a team in less than 6 months’ time, recognition award by Managing Director, year 2015.• Team successfully closed 50% of open vacancies during the Exclusive Recruitment Drive, including technical/niche positions, year 2015 & 2014.
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Asia Recruit (Permanent, Contract, & Executive Recruitment)
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Malaysia
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Staffing and Recruiting
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1 - 100 Employee
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Recruitment Consultant
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Feb 2012 - Nov 2013
• Responsible for managing the recruitment activities by ensuring a positive experience for both candidates and hiring managers/key stakeholders. • Responsible and perform recruitment activities for clients within the SEA Region. i.e. Singapore, Thailand, Cambodia, and Hong Kong.• Utilize the internal talent pool and other sources as a proactive sourcing avenue, e.g. social media, professional network, referrals, advertisements, etc. • Conduct screening, interviewing and assessing the candidates in a professional manner. • Conduct market research to gain understanding towards client’s industry, requirements and needs in order to fulfill their recruitment requisitionsAchievements: • Successfully made permanent placements for high-level positions (Directors & Senior Manager), 2013. • Highest Sales Percentage Award for year 2012. • Achieved 154% of Q2 overall sales target, 2012. • Achieved 127% of Q4 overall sales target, 2012.
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BDO Malaysia
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Malaysia
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Accounting
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500 - 600 Employee
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HR
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2011 - Feb 2012
Recruitment • Shortlist candidates from recruitment portal for permanent and internship positions, specifically for Audit, Tax and Advisory Business Units. • Arrange and call potential candidates for interview. • Liaise with management level for interview arrangements: one-to-one or group interview. Roadshows / Career Fair • Propose plan/strategies for upcoming career fairs: sponsorship, strategic marketing and promotion target, exhibition booth layout, budget, guest listing, etc. • Liaise with external parties for detailed correspondence to achieve ideal outcome of the event. • Attend social events to expand wider network area. Talent Retention • Propose innovative ideas based on a philosophical book, FISH! Tales by Stephen C. Lundin to apply into BDO work Culture. • Research on effective method in promoting positive and creative working environment.
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Education
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HELP University
Master of Managerial Psychology -
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HELP University
Bachelor of Psychology (Hons), Psychology
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