National Project Delivery Manager

• Nov 2019 - Present

A project and people management position. This role involves managing the Engineering and PMO teams, responsible for delivering and implementing Projects across our customer base. A project and people management position. This role involves managing the Engineering and PMO teams, responsible for delivering and implementing Projects across our customer base.

Project Delivery Manager

• Nov 2017 - Nov 2019

This "hands on role" involved leading a team of engineers to deliver a large "Wired and Wireless Network" roll out to Chisholm Institute (a TAFE college with 9 campuses in the SE of Melbourne with 60000 users).This project is bleeding edge in terms of the technology used and has involved working very closely with the vendor product teams as well as the Chisholm project team.We successfully completed the migration at the end of September 2019.

Solutions Architect - Australian Football League (AFL)

• Jan 2017 - Nov 2017

I was asked to technically consult on behalf of M2K for a large customer of theirs - The Australian Football League (AFL). M2K had been engaged to perform a number of Infrastructure projects. These projects (listed below) were successfully delivered and had an immediate beneficial impact for the 1200 staff and the associated AFL clubs.- Migration to Office 365- A new WAN between the 6 key offices- The rationalisation and simplification of the internal network

Director and Owner

• Aug 2012 - Nov 2016

I purchased a share in iQuest in 2012. iQuest had been a successful Managed Service Provider for 10 years at that time, but was struggling to maintain customer satisfaction. During my 4+ years as the Director of Operations I fundamentally changed the structure of the company with a few of the highlights listed below: - More than doubled our revenue - Never lost a customer due to performance issues - Recruited and developed a young group of staff to be a highly effective team - Expanded from Perth to Melbourne and Manila

State Manager (Victoria)

• Aug 2010 - Aug 2012

- Ensuring the Team of Technical Account Managers satisfied our Customer and clients expectations. - Recruiting and Management of Technical staff - Account Management and cross selling - Engineering solutions for customer technical requirements - Ensuring the Team of Technical Account Managers satisfied our Customer and clients expectations. - Recruiting and Management of Technical staff - Account Management and cross selling - Engineering solutions for customer technical requirements

Senior Systems Administrator

• Jul 2009 - May 2010

IT Infrastructure Manager

• Oct 2005 - May 2009

A “hands on” leadership role for the IT department, serving 250 internal staff across 5 locations in Australia. AFG is the largest mortgage aggregator in Australia with a turnover of $200M. Main responsibilities included • To Develop and maintain the IT infrastructure including servers, data networks and telephony systems (VoIP and Digital) • Leading a small team of IT Administrators (5 staff) including all day to day supervisory requirements • Recruitment and training of junior IT staff • Managing Data Centre operations and developing and implementing a Disaster Recovery process for all IT systems • Managing the “internal” and “customer” Help Desks achieving a set standard of SLA’s • Ran Security Awareness Training for Staff • Performing due diligence across a number of vendors as part of the supplier negotiation and ongoing relationship management • Project management including project and systems documentation • Daily interaction with all departments within the company • Participating in the development of the annual business plan, operating and CAPEX budget for the IT Department • Managing actual expenditure against the budget, approving invoice payment and reporting variations

Information Systems Team Leader – Computer Support Unit

• Oct 2002 - Oct 2005

Key member of the Computer Services Team serving 400 staff and 8000 students covering 2nd, 3rd and design level support. Main responsibilities included:• Migration and daily maintenance of Windows 2003, 2000 and NT domains, DNS, DHCP, WINS, Group Policy, Scripting etc.• Redesigning and managing the in house network across 5 Sites (Cisco routers, HP switches, VLAN’s, WLAN’s, ADSL, Remote Access and VPN’s) • Administration of Firewalls/proxies/IDS (ISA 2004, Cisco PIX, Juniper)• Administration of Software updates and upgrade requirements using SMS 2003 & SUS/WSUS• Security awareness training to admin and teaching staff• Administration of Anti-Virus updates through the use of McAfee ePolicy Orchestra Management Console• Server Backup and Restoration using Veritas Backup Exec• Installation and Maintenance of Email Servers (Exchange 2003)• Imaging PC’s across network using Symantec Ghost • Experience of SAN network installation• Hardware and Software installation across 1300 PC’s, Servers and Macs (OS9 & OSX)• Actively working with teaching divisions to ensure an effective student classroom experience

Lecturer in IT (Part Time) – Business and IT Division

• Sep 2003 - Aug 2004

Part time lecturer delivering the OCR New CLAIT syllabus - Basic IT skills• Development of Scopes of Work, Lesson Plans and original Material for the delivery of the course• Delivery of syllabus and support to students • Centre Assessor for the marking and submission of students work