Experience

Eden Senior Care

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Recruitment Lead

  • Jan 2023 - Present

  • Promote organizational culture by supporting, encouraging, and mentoring clinical recruiters through their development. • Act as a mentor for all remote recruiters and serve as a point of contact during the new hire process. • Host team meetings to promote a sense of belonging and reduce any unnecessary turnover.• Cover staffing needs including executive leadership roles.

• Healthcare Recruiter

  • May 2021 - Dec 2022

  • Manage high volume, full cycle recruitment of clinical staffing needs.• Actively source, recruit, pre-screen, assess and present top-quality candidates for assigned facility locations.• Coordinate interviews with candidates and hiring managers.• Partner with Talent Acquisition Manager to proactively build effective sourcing, assessment, and closing strategies.• Ensure positive candidate experiences throughout the recruiting process, effectively communicating and managing candidate and hiring manager expectations throughout the process.• Manage candidate expectations with regards to pay, benefits, culture, & career growth.• Develop strong understanding of the business and roles. Continue to refresh that knowledge in order to effectively research and recommend new sources for active and passive candidate recruiting.• Build networks to identify qualified passive candidates and maintain a talent pipeline database.• Give timely and appropriate candidate feedback regarding next steps in the selection process. Show less



PSG Global Solutions

• National Capital Region, Philippines

• Talent Acquisition Specialist

  • Dec 2017 - May 2021

  • Sources resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company web sites, etc. • Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews. • Sets up interviews between candidates and hiring managers. • Is involved in recruiting passive candidates, through phone calls, emails and general relationship-building. • Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions. Show less



Convergys

• LIbis, Quezon City

• Tech and Sales Associate

  • Oct 2012 - May 2016

  Technical Support and Sales Associate • Addressed technical concerns from customers • Presented and offered software support plans Support Engineer • Handled business clients and implemented security measures to feature availability on their enterprise network through phone and email communication • Answered questions and provided verified solutions on the online forum Technical Support and Sales Associate • Addressed technical concerns from customers • Presented and offered software support plans Support Engineer • Handled business clients and implemented security measures to feature availability on their enterprise network through phone and email communication • Answered questions and provided verified solutions on the online forum



STARTEK

• Makati, Philippines

• Customer Service Representative

  • Nov 2010 - Sep 2012

  • Handled general inquiries from customers • Assisted with billing and other service lifecycle concerns • Handled general inquiries from customers • Assisted with billing and other service lifecycle concerns