Experience

Heavenly Donuts
• United States
• 1 - 100 Employee
• Barista

  • May 2016 - Present


Cold Stone Creamery

• Restaurants
• 700 & Above Employee

• General Manager

  • 2010 - Present

  As General Manager my responsibilities: Ordering all restaurants supplies Scheduling employees Hiring new employees as needed Training new employees by teaching all store functions and to execute excellent customer service Executing all new promotions as required by corporate Maintaining store to meet and exceed all Health codes ServSafe certifed As General Manager my responsibilities: Ordering all restaurants supplies Scheduling employees Hiring new employees as needed Training new employees by teaching all store functions and to execute excellent customer service Executing all new promotions as required by corporate Maintaining store to meet and exceed all Health codes ServSafe certifed



Converse Inc., Subsidiary of Nike Inc.

• Event/Tradeshow Planner

  • 2004 - May 2009

  • Initiated goal driven events that showed measurable results against business objectives by executing contract negotiations and creative planning that highlighted company goals • Conducted site selection for all US and Global Sales Meetings for meeting sizes spanning from 10 to 800 attendees. Established excellent working relationships with leading hotel brands and catering services within the Boston and Metro North areas • Budget planning and management. Detailed reporting and summary of all dollars spent for each event and staying on or below budget. Captured feedback on all events via surveys • Managed all transportation and logistical needs for US Sales team. • Coordinated all selections for food and beverage, audio-visual, and managed venue set up by establishing excellent relationship with third-party production companies. • Acted as the liaison as samples/catalog coordinator for US Sales team • Tradeshows – worked with senior sales management to determine company objectives as to what shows to attend, then executing all facets related to each show- contracts, housing coordination, logistics, and creative collaborations. Show less



Converse Inc.

• United States
• Hospitals and Health Care

• Sales Operations Coordinator

  • 2002 - 2004

  • Assisted Director of Sales Operations in daily and weekly reporting of sales and inventory• Acted as temporary administrative assistant to VP of Sales • Identified excess inventory and recommended specialty pricing. This required working with both finance and product acquisition departments• Established and maintained a weekly newsletter for the US Sales and Global Headquarters to keep all updated with product performance and updates, new sales programs as well as competitive information Show less

• Sr.National Account Manager

  • 1994 - 2002

  Coordinated and managed +$30 mil in footwear sales to key footwear alliances. Provided sales data and analysis on regular basis to both Converse Sales Executives and the Account buying team. Implemented EDI programs and established Auto Replenishment programs.Provided excellent customer service by providing any and all information requested by accounts in a timely manner