Alek Dincoff

Operations Coordinator at Just Digital Inc
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Credentials

  • Certified ScrumMaster® (CSM®)
    Scrum Alliance
    Jun, 2021
    - Nov, 2024

Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Operations Coordinator
      • Oct 2021 - Present

      Organize and manage communication and information for the Just Digital team. Assist with capturing ideas and information and moving it through the appropriate channels to ensure effective execution. Keep projects and initiatives moving smoothly. Organize and manage communication and information for the Just Digital team. Assist with capturing ideas and information and moving it through the appropriate channels to ensure effective execution. Keep projects and initiatives moving smoothly.

  • Alek Dincoff LLC
    • Fort Wayne, Indiana Area
    • AV Project Manager
      • Aug 2016 - Present

      Spearhead projects by controlling schedule, scope, cost, and quality. Delegate project responsibilities to contractors and teams increasing revenue by 50% per job. Organize customer acquisition strategies, budget, and product planning processes. Analyze planned hours vs time spent for projects, product quality assurance, and market conditions. Communicated with all stakeholders keeping minutes and records updated. Spearhead projects by controlling schedule, scope, cost, and quality. Delegate project responsibilities to contractors and teams increasing revenue by 50% per job. Organize customer acquisition strategies, budget, and product planning processes. Analyze planned hours vs time spent for projects, product quality assurance, and market conditions. Communicated with all stakeholders keeping minutes and records updated.

  • Wash Away Services
    • South Bend, Indiana Area
    • Branch Manager
      • Aug 2017 - Oct 2018

      Built and managed the entire office for the region. Supervised workers to increase productivity by 50-100% for the region’s accounts. Developed staffing solutions increasing employee retention by 30% compared to other offices. Determined profit margin on accounts and optimized services saving thousands of dollars per client. Built and managed the entire office for the region. Supervised workers to increase productivity by 50-100% for the region’s accounts. Developed staffing solutions increasing employee retention by 30% compared to other offices. Determined profit margin on accounts and optimized services saving thousands of dollars per client.

    • United States
    • Insurance
    • 1 - 100 Employee
    • National Vendor Recruiting Manager
      • Jun 2016 - Jun 2017

      Coordinated the onboarding process for new hires, vendors, and customers nationwide.Solved time-sensitive staffing issues in critical areas nationwide the same day the need arose.Created and edited contracts, code of conduct, and training videos used by all vendors.Negotiated rates of contractors for a 25-50% savings.

    • Client Manager
      • Feb 2016 - Jun 2016

      Oversaw accounts from start to finish while keeping all parties informed of time sensitive information.Increased revenue by having one of the lowest case cycle times in the department. Promoted to National Vendor Recruiting Manager.

    • Service Manager
      • Aug 2012 - Nov 2015

      Conducted interviews, hiring, and training of new employees.Supervised regional accounts with a 100% retention rate.

    • Technician
      • May 2010 - Aug 2012

      Maintained accounts with 100% satisfaction score.Addressed customer issues resulting in the company's second best customer satisfaction rate. Promoted to Service Manager.

Education

  • Ball State University
    Bachelor's of arts, Japense and ISOM (Integrated Systems of Operation Management)
    2009 - 2014
  • Ball State University
    Bachelor’s Degree, Japanese and ISOM (Integrated Systems of Operation Management)
    2009 - 2014

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