Experience

Audi UK

• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Sales Executive

  • Aug 2018 - Present



Ancaster Group

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Sales Executive

  • May 2017 - Jul 2018

  Made a successful transition from previous industry into car sales. Closed a sale for a used car in my first day and hit a total of 12 cars in my first month. Hit total target in six out of 9 months here and achieved a total of 24 cars during the month of September.

• Sales Executive

  • May 2017 - Jul 2018



Dixons Carphone

• United Kingdom
• Retail
• 700 & Above Employee

• Store Manager

  • Dec 2015 - Apr 2017

  Store Manager in Sutton, leading a team of seven consultants and working on coaching and developing their skills to enable targets being met and exceeded. Store Manager in Sutton, leading a team of seven consultants and working on coaching and developing their skills to enable targets being met and exceeded.



EE

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Store Manager

  • Nov 2008 - Mar 2014

  Responsibilities: Leading my business with a team of five consultants to ensure they hit and exceed the stores KPI’s in line with the regions retail vision.Achievements: • Promoted to store manager from sales consultant within first two years• Turned around an under performing store through coaching and motivating the team in less than a month• Won a holiday in first three months as a manager for coming in the top three stores nationwide for Nokia sales and customer Service scores.• Opened T-Mobile’s first store in Wimbledon and have been successfully trading there for three years.• Recruited and developed a team that has consistently achieved over 100% of it’s KPI’s.• Lead the team through a merger of Orange and T-Mobile, which resulted in the store selling both brands and finally becoming an EE store



T-Mobile UK

• Deputy Manager

  • Jul 2006 - Nov 2008

  Responsibilities:Ensuring a high level of customer service was being maintained by all staff members. Oversee the operational side of the business such as stock control and compliance. Assist the store manager with reviews and coaching ensuring all team members performed to their potential and hit all KPI's. Responsibilities:Ensuring a high level of customer service was being maintained by all staff members. Oversee the operational side of the business such as stock control and compliance. Assist the store manager with reviews and coaching ensuring all team members performed to their potential and hit all KPI's.



PhoneAlone

• Assistant Manager

  • Nov 2003 - Jun 2006

  Responsibilities: • Providing a high level of customer service to promote customer loyalty• Managing stock takes and stock orders/returns. • Contract analysis for business customers• Liaising with dealer account managers when the manager is absent Achievements: • Won a number of incentives from Three for over achievement of targets• Closed my first big business deal for 200+ handsets Responsibilities: • Providing a high level of customer service to promote customer loyalty• Managing stock takes and stock orders/returns. • Contract analysis for business customers• Liaising with dealer account managers when the manager is absent Achievements: • Won a number of incentives from Three for over achievement of targets• Closed my first big business deal for 200+ handsets



Dixons Carphone

• United Kingdom
• Retail
• 700 & Above Employee

• Sales Consultant

  • Jun 2002 - Nov 2003

  Responsibilities: Serving customers, booking in repairs, daily inventory, stock ordering, contract reconciliation and banking.. Achievements: • Consistently over achieving targets in a variety of West London Stores• Won a holiday via an incentive from Vodafone by coming top in my league by having the biggest volume of Vodafone sales.• Developed my skills in upselling whilst working in a repair center. Responsibilities: Serving customers, booking in repairs, daily inventory, stock ordering, contract reconciliation and banking.. Achievements: • Consistently over achieving targets in a variety of West London Stores• Won a holiday via an incentive from Vodafone by coming top in my league by having the biggest volume of Vodafone sales.• Developed my skills in upselling whilst working in a repair center.



Pizza Hut

• United States
• Restaurants
• 700 & Above Employee

• Store Manager

  • Aug 1995 - Jun 2002

  • Initially working part time to finance my ongoing studies• Offered full time supervisor role with responsibility for 20 full and part time staff.• Experience in ordering stock, basic payroll, general handling of money, including cashing up at the end of the night and the weekly banking.• Promoted to store manager in 2001 and successfully achieved sales targets.• Responsible for cost of labour, cost of sales and adhering to health and safety regulations. • Initially working part time to finance my ongoing studies• Offered full time supervisor role with responsibility for 20 full and part time staff.• Experience in ordering stock, basic payroll, general handling of money, including cashing up at the end of the night and the weekly banking.• Promoted to store manager in 2001 and successfully achieved sales targets.• Responsible for cost of labour, cost of sales and adhering to health and safety regulations.