Experience

Trimble Transportation

• United States
• Software Development
• 400 - 500 Employee

• DevOps Engineer II

  • Jan 2017 - Present



PeopleNet

• United States
• Software Development
• 100 - 200 Employee

• Network Engineer

  • Feb 2014 - Dec 2016



ACB

• Greater Memphis Area

• Systems Administrator / DevOps

  • Mar 2006 - Feb 2014

  SA Engineering and Provisioning • Engineering of SA-related solutions for various project and operational needs. • Install new / rebuild existing servers and configure hardware, services, directories, storage, etc. in accordance with operational requirements. • Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage resources and provide economies of scale. Operations and Support • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. • Perform regular security monitoring to identify any possible intrusions. • Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media. • Perform regular file archival and purge as necessary. • Create, change, and delete user accounts per request. • Provide insightful guidance to development team for debugging existing and developing new applications that perform with a maximized level of efficiency. • Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. • Maintain network printers and other ancillary business devices. • Analysis of IIS and SQL server logs to determine source cause for performance issues. Maintenance • Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary. • Maintain operational, configuration, or other procedures. • Perform periodic performance reporting to support capacity planning. • Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required. • Maintain data center environmental and monitoring equipment.



American Photocopy

• Greater Memphis Area

• Digital Multi-function Device Technician

  • Feb 2001 - Mar 2006

  • Coordinated with client System Administrators to install digital multi-function devices • Translated technical specifications from manufacturer to field technicians to ensure proper set up and maintenance of digital devices • Assisted clients with basic troubleshooting tasks by telephone to expedite resolution of minor issues and ensure client satisfaction • Trained power users in operation of digital devices • Developed deep understanding of device operation in order to educate operators on full functionality • Researched and recommended office processes for clients to maximize efficiency and minimize wasted resources