Associate Director - Identity Services

• Jan 2021 - Present

Manages Genetec security system and Atrium software. Working collaboratively with other University users and venders, monitor software performance, implement procedural changes, and plans future upgrades. Identifies future opportunities to integrate other security technologies and work with vendors and University IT department to implement enhancements. Working closely with and collaborating with Student Life, Enrollment Management, University Dining Services, Business Services, Information Technology, Libraries, and outside Banking institutions to achieve mutually desired outcomes. Operate and train others on multiple information technology systems such as Banner, Atrium, and Genetec, T2 Parking Software, and multiple Point of Sale software/hardware. Oversee the maintenance and expansion of campus access and video surveillance hardware and software. Adhere to local and Federal regulations related to stored data, FERPA, HIPAA, Department of Education cash management rules, and others. Show less

Stock Broker/Asset Transfers

• Jan 2017 - Jan 2021

Executive Director

• Oct 2015 - Oct 2016

Our nonprofit uses art to strengthen communities by empowering individuals to break down cultural barriers and improve critical thinking and communication skills. Our vision is to create a community where everyone experiences the benefits of the arts. www.artsinmotionomaha.org Our nonprofit uses art to strengthen communities by empowering individuals to break down cultural barriers and improve critical thinking and communication skills. Our vision is to create a community where everyone experiences the benefits of the arts. www.artsinmotionomaha.org

Co-Founder and CEO

• Jun 2010 - Aug 2015

The Company mission: Dedicating concentrated efforts in distributing school supplies to children around the globe, and teaching women in developing countries, marketable skills in order for them to sustain their families. We aim to impact communities and the world, one child and one family at a time! Please take the time to visit our web site... The Company mission: Dedicating concentrated efforts in distributing school supplies to children around the globe, and teaching women in developing countries, marketable skills in order for them to sustain their families. We aim to impact communities and the world, one child and one family at a time! Please take the time to visit our web site...

President

• 2004 - 2011

E&G Foods engage in operations of franchised restaurants including marketing, budgeting, business forecasting, and feasibility studies, demographic studies, and daily operations. As the President of the company, Mr. Gauhari assists new and upcoming entrepreneurs in research, purchasing, and initial management and support of their total operations. The Company owns and operates its own store(s) as well as assists and consults with new owners and potential hopefuls. Need help: I'm always glad to talk to those who wish to get into either purchasing a franchise or opening their own business. I will do my best to help you avoid the pitfalls. Show less

President

• 2001 - 2011

Smart Card Consultants focus on smart card technologies for a number of industry specific clients. The Group has been involved in the US smart card industry for over 15 years. The Company has worked with government agencies as well as private institutions such as major US banks on launching their chip-card portfolios. I have experience and worked with issues ranging from chip card security to medical and transit applications of smart cards. The Company is considered by many experts as one of the leading authorities of chip card technology in the United States. We have built and continue to build many positive relationships with card technology groups from manufacturers to software providers. Smart Card Consultants Group has been credited with launching the very first true smart card in the United States. Show less

Community Support Supervisor

• 2002 - 2008

Contact Customer Call Center and production environments operations including full business process reviews, team assessment, QA processes, interim management coverage for new offices, technology/network reviews client support planning and supplemental project management. • Using rigorous analytical skills to determine process improvements and drive change with real positive bottom line effects. Saved department an average of $125K annually in wasteful spending. • Handle escalated customer issues, daily operational issues, solve call routing problems, and manage CSRs who performed customer care in 14 different languages across the globe via email, phone, and chat. • Extensive experience in building company online web based virtual customer service platform better known as “Sally”. • Developed online content for ‘Sally’, tested for virtual IQ and client engagement, and human factor programming to mimic real chat with customers. • Work with internal and external vendors to achieve operational excellence. Achieved a 99.2% customer satisfaction scores; up 13% from company average. • Received certification in call center management and operations. • Hire, train, retain, motivate, perform random QA, and evaluate performance of immediate reports. Show less

Founder and President

• 1999 - 2005

I founded this company in my early entrepreneurship days concentrating on one thing: provide the customer with unique, one of a kind, value add in a business that was highly competitive and one that offered small margins for profit. Armed only with a business degree and a desire to own and operate my own business, I took a plunge in unknown territory. In the process of operating the business for 5 years, I learned about budgeting, marketing, online presence, customer retention, government regulations, business taxes, employee retention and hiring, training, the textile industry, textile printing industry, overseas production facilities and import business, as well as local market competitive practices. After successfully operating the business over five years, I sold the business for a handsome profit. Show less

Sr. Manager, Product Development

• 1994 - 2001

Various positions held: Sr. Manager, New Product Development and Product Life Cycle Management Manager, Product Services (Client Support and Services) Supervisor, Micrographics & CD-ROM (Data Warehousing/Operations/Production) • Established Quality Control and Cost Containment procedures of new plastics embossing/manufacturing methods. • Worked with project teams, researching and assisting new operating sites worldwide (Hong Kong and Australia). • Forecast service requirements and identify feature requirements and availability • Leveraged internal organizations including: Legal, Finance, HR, IT Systems, Network Operations, Training, Marketing, and Client Services unit organizations. Show less