Experience

Crimson Design Group

• United States
• Design Services
• 1 - 100 Employee

• Chief Operating Officer

  • Jun 2021 - Present

• Business Manager

  • 2018 - Jun 2021



Safelite

• United States
• Retail
• 700 & Above Employee

• Director of Product Services and Network Operations

  • 2017 - 2018

  Leading and collaborating with a 12 member IT integration team, to leverage various systems that increase productivity. In 2018 and 2017, defined, and help implement process and system changes to gain efficiencies representing over $250K in savings annually.Identifying and implementing best practices for optimizing IT costs, improving system performance, and ensuring service level requirements. Partnering with key clients to review and identify business processes that enhance all around experience and drive cost savings.

• Project Manager | Product Owner

  • Jun 2015 - Sep 2017

  Served as product owner/manager for several agile teams. In 2017, led a team that defined and implemented a new product that went from $50K to $5M in sales in less than 2 years. New process saved $200K in expense annually and provided ability to scale to other product lines. Defined short-term and long-term product vision for multiple areas with in claims management, helped implement cost-saving process and system changes reducing department's overall annual expense.Contributed to strategic business development, prioritized projects, and monitored product backlog. Simplified business by linking resources and capabilities to competitive advantage by evaluating existing assets and financial performance.

• Financial Analyst II | Product Owner - Strategic Planning and Analysis

  • Aug 2008 - Jun 2015

  Leveraged technology and developed new business processes to establish and implement various financial controls including pricing, tax and monthly account reconciliation processes for 200+ clients. Interfaced with senior leadership to develop and maintain organizational strategies and operational efficiencies that aligned with the overall corporate mission and strategy.Charged with supervising account and financial analysts, reviewing daily workload and subsequent reports, overseeing two Oracle upgrades, reconciling monthly insurance accounts and conducting exception resolution research .