Experience

Xcenda

• United States
• Pharmaceutical Manufacturing
• 400 - 500 Employee

• Associate Director

  • Oct 2020 - Present

  Palm Harbor, Florida Assistant Director, October 2014 to October 2020 • Team Lead responsible for motivating Project Operations Team. • Collaborated with cross-functional teams to achieve organizational goals • Performed performance evaluations that provided feedback and guidance to ensure associate success. • Handled difficult performance conversations including monitoring, and supporting associates. • Successfully recruited, hired, trained, and managed project managers and summer… Show more Assistant Director, October 2014 to October 2020 • Team Lead responsible for motivating Project Operations Team. • Collaborated with cross-functional teams to achieve organizational goals • Performed performance evaluations that provided feedback and guidance to ensure associate success. • Handled difficult performance conversations including monitoring, and supporting associates. • Successfully recruited, hired, trained, and managed project managers and summer interns. • Compiled, communicated, and acted upon results of reports. • Managed complex projects while holding resources accountable for timeline, removing obstacles and escalating issues as needed. • Contributed to XPATH, Xcenda's Associate Engagement, Task Force through organizing events, volunteer time off opportunities, and writing articles. • Proactively sought repeat business from client base.

• Project Manager

  • Jan 2011 - Present

  Palm Harbor, FL 2011 to Present Xcenda Assistant Director, October 2014 to Present • Team Lead responsible for motivating Project Operations Team using authentic leadership skills. • Conducted performance evaluations that provided valuable feedback and guidance to ensure associate success. • Handled difficult performance conversations including ongoing monitoring, and support to associates to grow and develop associates. • Successfully recruited, hired, trained, and managed summer interns… Show more 2011 to Present Xcenda Assistant Director, October 2014 to Present • Team Lead responsible for motivating Project Operations Team using authentic leadership skills. • Conducted performance evaluations that provided valuable feedback and guidance to ensure associate success. • Handled difficult performance conversations including ongoing monitoring, and support to associates to grow and develop associates. • Successfully recruited, hired, trained, and managed summer interns who were trusted team members on projects. • Managed complex projects while holding resources accountable for timeline, removing obstacles and escalating issues as needed to ensure successful client engagements. • Contributed to XPATH Task Force through organizing events, volunteer time off opportunities, and writing articles to engage fellow associates. • Proactively sought repeat business from client base and worked with client managers on opportunity pull-though. Project Manager • Managed Legal, Medical review and approval process through various online platforms (VeevaVault, Aprimo) including OPDP approval. • Leveraged project resources to create deliverables through all project phases, including requirements gathering, design, development, and implementation. • Worked with legal department to ensure all projects met compliance by various governance standards. • Worked closely with business owners to ensure project deliverables met client requirements. • Ensured that tasks are completed as scheduled and report results to management, sponsors, and senior management. • Managed financial tasks including invoicing and project reporting. • Monitored and controlled project scope. • Drafted and reviewed proposals, statements of work, and amendments. • Submitted idea for Xcenda’s Green Thumb. an innovation forum, initiative and presented idea to senior management team.



Slater Office Management

• Owner

  • Jun 2007 - Jan 2011

  http://home.earthlink.net/~kblay/index.html



Danka Office Imaging

• IT Services and IT Consulting
• 100 - 200 Employee

• Business Analyst

  • Dec 2003 - Jul 2007

  Business Analyst o Managed service support for Danka’s top 50 customers. o Presented quarterly business reviews. o Documented processes for quality assurance and training purposes. o Managed major installations for Danka's largest global customer. o Reported on uptime and feed back results to area service managers for quality purposes. o Managed product launch projects for new business partnerships.

• Business Analyst

  • 2003 - 2007

  Mostly vertical



Pinellas County Communications Department

• Sr. Public Information Officer

  • Mar 2002 - Sep 2003

  * Successfully pitched story ideas to local media for placement. * Planned and executed special events for client groups. * Negotiated advertising rates and executed marketing plan for SunStar ambulance membership program. * Researched, wrote and presented in-service training on County Administrator’s Balanced Scorecard Initiative. * Wrote press releases, commissioner articles and speeches. * Wrote and produced collateral, television program and news scripts.



TD SYNNEX North America

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Training & Development Specialist

  • Apr 1999 - Mar 2002

  Training and Development Specialist o Taught Project Management Theory and Methodology per Project Management Institute standards. o Wrote training programs for new technology launch, LION, Tech Data’s online software licensing program. o Recognized for excellence in computer application training and customer service. o Wrote and delivered Time and Change Management courses. o Facilitated courses on Negotiation, Communication and Presentation skills. o Wrote training plan that… Show more Training and Development Specialist o Taught Project Management Theory and Methodology per Project Management Institute standards. o Wrote training programs for new technology launch, LION, Tech Data’s online software licensing program. o Recognized for excellence in computer application training and customer service. o Wrote and delivered Time and Change Management courses. o Facilitated courses on Negotiation, Communication and Presentation skills. o Wrote training plan that accounted for 96% of all enrollments in Q4 2001. o Worked with client group to develop department specific training.  Facilitated process mapping standardization and guidelines for Tech Data managers. o Delivered training on Microsoft ® applications such as Project, Word, Excel, Visio, PowerPoint and Outlook. o Implemented training course for new hire employees. o Trained client groups on process mapping and improvement. o Developed system to account for facilitator’s time in each functional area.

• Program Manager

  • 1997 - Apr 1999

  Program Manager-Marketing Services o Managed manufacturer co-op advertising budget. o Planned and executed marketing plans for product lines. o Produced internal and external sales incentives, collateral, print advertising, direct mail and special events. o Wrote and executed new market launch for Media and Supplies program.