Experience

HARTING India Pvt Ltd

• India
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Supply Chain Manager

  • Oct 2021 - Present

   Administering the supply chain function entailing supply planning, logistic operations including that of inbound, warehousing, outbound & customer service (order-to-invoice, customer relationship, service strategy)

• Manager Customer Service & Logistics

  • Jul 2018 - Oct 2021

   Analyzing the overall performance of the Logistics, customer service team including Inside Sales  Collaborating with internal customers to identify and implement cost reduction projects  Leading a team of 10 members and managing 2 Warehouses (local and free trade warehouse zone)  Developing and managing the supply chain management operations budget and all related fiscal forecasting and planning activities  Facilitating activities that improving coordination and… Show more  Analyzing the overall performance of the Logistics, customer service team including Inside Sales  Collaborating with internal customers to identify and implement cost reduction projects  Leading a team of 10 members and managing 2 Warehouses (local and free trade warehouse zone)  Developing and managing the supply chain management operations budget and all related fiscal forecasting and planning activities  Facilitating activities that improving coordination and communication within the inter- department and intra-departments throughout the corporation  Gained rich experience in SEZ activities  Attained the reduction of inventory cost by 2-3%  Managed customer service resulting in excellent long-term relationships and account retention  Ensured that the process in SAP is followed; engaged in the usage of MS Dynamics, BI for reporting  Maintained relationships with clients to achieve quality product and service norms by resolving their service related critical issues within minimum TAT  Managed commercial, logistics & procurement including sales/operations planning, order processing, imports, logistics, warehousing and distribution  Implemented inventory control measures to reduce obsolete stock, tracked slow- moving items and achieved reduction in inventory management cost  Played key role in training the members in India on SAP and MS Dynamics  Increased the Service level of the organization to 95% through training and process documentation



Weidmueller Electronics India Pvt. Ltd.

• Bengaluru, Karnataka, India

• Asst. Manager in Customer Solution & Logistics

  • Apr 2015 - May 2018

   Steered efforts in developing process flow in sales related operations like Sample Request, return material & Reporting  Played a key role in creating Local Process based on global policy and implemented the same  Formulated and released the tender for ERP and 3PL warehouse; liaised with different vendors and selected the best vendor to offer contract  Tracked project progresses on-time and within budget to ensure its successful implementation  Managed a team… Show more  Steered efforts in developing process flow in sales related operations like Sample Request, return material & Reporting  Played a key role in creating Local Process based on global policy and implemented the same  Formulated and released the tender for ERP and 3PL warehouse; liaised with different vendors and selected the best vendor to offer contract  Tracked project progresses on-time and within budget to ensure its successful implementation  Managed a team of 3 people; managed roles of customer Service, Logistics (Domestic, Import and Export), Forecasting and Planning Show less  Steered efforts in developing process flow in sales related operations like Sample Request, return material & Reporting  Played a key role in creating Local Process based on global policy and implemented the same  Formulated and released the tender for ERP and 3PL warehouse; liaised with different vendors and selected the best vendor to offer contract  Tracked project progresses on-time and within budget to ensure its successful implementation  Managed a team… Show more  Steered efforts in developing process flow in sales related operations like Sample Request, return material & Reporting  Played a key role in creating Local Process based on global policy and implemented the same  Formulated and released the tender for ERP and 3PL warehouse; liaised with different vendors and selected the best vendor to offer contract  Tracked project progresses on-time and within budget to ensure its successful implementation  Managed a team of 3 people; managed roles of customer Service, Logistics (Domestic, Import and Export), Forecasting and Planning Show less



Tektronix India Pvt. Ltd.

• Bengaluru, Karnataka, India

• Customer Support Specialist

  • Jan 2011 - Mar 2015

   Implemented Microsoft Dynamics CRM for entire India which included preparation of users, migration of data and performed testing and training  Successfully created a tool (Demo Instruments) which helped to track material status through this online tool  Adjudged with Pillar of Tektronix Award twice for excellent performance in 2012 & 2013  Implemented Microsoft Dynamics CRM for entire India which included preparation of users, migration of data and performed testing and training  Successfully created a tool (Demo Instruments) which helped to track material status through this online tool  Adjudged with Pillar of Tektronix Award twice for excellent performance in 2012 & 2013



Indo Lloyd Fright System Pvt. Ltd.

• Chennai, Tamil Nadu, India

• Senior Sales Executive

  • Dec 2009 - Dec 2010

  Provided solutions to customer for Warehousing Project and served SPOC which resulted in increase in customer satisfaction Provided solutions to customer for Warehousing Project and served SPOC which resulted in increase in customer satisfaction



Tempel Precision Metal Products India Pvt. Ltd

• Chennai, Tamil Nadu, India

• Assistant Officer-Sales & Logistics

  • Jul 2006 - Dec 2009

   Conferred as Multifunctional Personnel & managed activities like back-end sales operations, process planning and logistics  Led a team of 3 people & implemented the process w.r.t. invoicing, material movement, documentation and distribution of import, export & local movements of goods  Recognized as an Authorized Person and Company Representative for all SEZ activities with regards to the company Process Owner and created & implemented MIS reports  Conferred as Multifunctional Personnel & managed activities like back-end sales operations, process planning and logistics  Led a team of 3 people & implemented the process w.r.t. invoicing, material movement, documentation and distribution of import, export & local movements of goods  Recognized as an Authorized Person and Company Representative for all SEZ activities with regards to the company Process Owner and created & implemented MIS reports



Tektronix India Pvt. Ltd

• Bengaluru, Karnataka, India

• Order Processing Specialist

  • Nov 2005 - Jun 2006



Novel Team

• India
• Information Technology & Services
• 1 - 100 Employee

• Account Manager

  • May 2004 - Nov 2005