Aquib Rais Khan

Social Media Support Staff at Student Association, George Brown College
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA

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Credentials

  • Salesforce Superbadge - Business Administration Specialist
    Trailhead
    Dec, 2021
    - Oct, 2024
  • Excel Skills for Business: Intermediate I
    Macquarie University
    Mar, 2021
    - Oct, 2024
  • Excel Skills for Business: Intermediate II
    Macquarie University
    Mar, 2021
    - Oct, 2024
  • Excel Skills for Business Essentials
    Macquarie University
    Jan, 2021
    - Oct, 2024
  • Customer Analytics
    Wharton Online
    Nov, 2020
    - Oct, 2024
  • People Analytics
    Wharton Online
    Nov, 2020
    - Oct, 2024
  • Sales Training: Practical Sales Technique
    Udemy
    May, 2020
    - Oct, 2024
  • The Fundamentals of Digital Marketing
    Google
    Dec, 2019
    - Oct, 2024

Experience

    • Canada
    • Higher Education
    • 1 - 100 Employee
    • Social Media Support Staff
      • Aug 2023 - Present

      • Managed the official Instagram SAGBC, achieving a 6% growth in reach within a month and identifying the KPI’s. • Led digital campaign designs in line with college branding; spearheaded conceptual sessions. • Assisted in event management, collaborating closely with the operational manager to ensure seamless execution of college events. • Captured and edited photos and videos from college events using Canva and Photoshop, optimizing content for promotional and documentation purposes. • Prioritized and managed marketing requests, fostering efficient communication and collaboration with relevant stakeholders. Show less

    • Canada
    • Financial Services
    • 1 - 100 Employee
    • Web & Design Specialist Consultant
      • Aug 2023 - Present

      • Led the UI/UX design and redevelopment of a complex Wix website, featuring dynamic research pages, events with payment gateways, and a members-only section. • Collaborated closely with stakeholders, utilizing Notion for task management and deadline adherence. • Elevated the site's online visibility through advanced SEO strategies and crafted compelling graphics to reinforce the association's brand. • Achieved a website bounce rate reduction from 47% to 29%, and optimized performance to a load time under 3 seconds. • Integrated Google Analytics to CRTA, leading to insights that drove a 15% increase in user engagement and a 10% growth in monthly site visitors and creating and implementing the marketing plan accordingly. Show less

    • United States
    • E-Learning Providers
    • 700 & Above Employee
    • Salesforce Certified Professional
      • Oct 2022 - Present

      • Member of a Salesforce Professional Development program where I learn and explore best practices by participating in live workshops. • Gathering Detail Requirements & Full Solution Documentation for Requirement Delivery • Weekly Meetings to Review Salesforce Configuration Updates and Determine Next Steps for Continued process improvements and new enhancement prioritization • End-User Training Documentation and Workshops to ensure understanding and user adoption of customizations • Automations Including Email Templates, Alerts, Process Builders & Flows in order to properly solution for business needs • Salesforce Security - Ongoing Maintenance and structuring of Roles/Profiles/Permission Sets/Sharing Settings • User Interface Customizations - Including Lightning Layouts and Page Layouts to facilitate a streamlined User Management Show less

    • Canada
    • Higher Education
    • 700 & Above Employee
    • Digital Content Creator
      • Oct 2022 - Jun 2023

      • Created graphic rich content Instagram platforms using Canva, Adobe photoshop and Inshot. • Shooting reels and writing the script for Instagram reels. • Collecting and analyzing the data, to understand to algorithm of the post. • Contributed to team brainstorming and idea generation by actively participating in team meetings. • Achieved a 15% growth in 5 months for the GBC Careers Instagram page with over 4000 views on reels. • Created graphic rich content Instagram platforms using Canva, Adobe photoshop and Inshot. • Shooting reels and writing the script for Instagram reels. • Collecting and analyzing the data, to understand to algorithm of the post. • Contributed to team brainstorming and idea generation by actively participating in team meetings. • Achieved a 15% growth in 5 months for the GBC Careers Instagram page with over 4000 views on reels.

    • Canada
    • Restaurants
    • 1 - 100 Employee
    • Digital Marketing Specialist
      • Jan 2022 - Sep 2022

      • Created graphic rich content for Facebook, Website, YouTube, and Instagram platforms using Canva and Inshot, as well as conducted market research and analyzed current trends. • Contributed to team brainstorming and idea generation by actively participating in team meetings. • Through Google AdWords, generated 700 leads and 50 of them were successful. • Achieved a 16% growth in 3 months for the company's Instagram page • Created graphic rich content for Facebook, Website, YouTube, and Instagram platforms using Canva and Inshot, as well as conducted market research and analyzed current trends. • Contributed to team brainstorming and idea generation by actively participating in team meetings. • Through Google AdWords, generated 700 leads and 50 of them were successful. • Achieved a 16% growth in 3 months for the company's Instagram page

    • United States
    • Food and Beverage Manufacturing
    • Store Manager
      • Sep 2021 - Jan 2022

      • Contacted multiple merchants to obtain necessary inventory and kept concise, accurate records about products. • Constantly train and mentor existing employees to deliver food service excellence. • Maintained high standards of customer service during high volume, fast-paced operations. • Reduced monthly operating expenses by 5%. • Followed procedures for safe food preparation, assembly, and presentation while ensuring that employees adhere to policies. • Contacted multiple merchants to obtain necessary inventory and kept concise, accurate records about products. • Constantly train and mentor existing employees to deliver food service excellence. • Maintained high standards of customer service during high volume, fast-paced operations. • Reduced monthly operating expenses by 5%. • Followed procedures for safe food preparation, assembly, and presentation while ensuring that employees adhere to policies.

    • India
    • Appliances, Electrical, and Electronics Manufacturing
    • Customer Service Representative
      • Jan 2020 - Dec 2020

      •Provided positive first impressions to welcome existing, new and potential customers. •Promptly responded to customer inquiries in person or via phone, email, mail or social media. •Maintained financial accounts by processing customer adjustments in a professional manner. •Solved customer challenges by offering relevant products and services. •Worked alongside retail representatives to enhance product presentations and advertising collateral. •Provided positive first impressions to welcome existing, new and potential customers. •Promptly responded to customer inquiries in person or via phone, email, mail or social media. •Maintained financial accounts by processing customer adjustments in a professional manner. •Solved customer challenges by offering relevant products and services. •Worked alongside retail representatives to enhance product presentations and advertising collateral.

Education

  • George Brown College
    Post Graduate, Project Management
    2022 - 2023
  • George Brown College
    Post Graduate, Strategic Relationship Marketing Program
    2021 - 2022
  • Jamia Hamdard
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2017 - 2020
  • St Francis College Lucknow
    Intermediate
    2014 - 2016
  • St Francis College Lucknow
    High School
    2012 - 2014

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