Marco Ronco

Complaints Manager at Satispay
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Contact Information
us****@****om
(386) 825-5501
Location
Luxembourg, LU
Languages
  • Italiano Native or bilingual proficiency
  • Inglese Professional working proficiency

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Credentials

  • Data week - Python | Google Sheets | GPT-3
    Boolean
    Apr, 2023
    - Nov, 2024
  • English Level Assessment - EF SET Certificate
    EF Education First
    Jan, 2022
    - Nov, 2024
  • Excel for Accountants
    NASBA
    Jan, 2022
    - Nov, 2024
  • Forensic Accounting: Fraud Investigation!
    Udemy
    Jan, 2022
    - Nov, 2024
  • OSINT Essential Training
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • SQL for Data Analysis - Fundamentals
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • Securing Cryptocurrencies
    LinkedIn
    Jan, 2022
    - Nov, 2024
  • Finance Foundations: Risk Management
    Project Management Institute
    Dec, 2021
    - Nov, 2024
  • UX/UI Design Fundamentals
    start2impact
    May, 2020
    - Nov, 2024
  • Special Olympics Level 1 Sport Assistant Course
    Special Olympics
    Feb, 2019
    - Nov, 2024
  • Certificate of regulatory update for MiFID II - Academy London Stock
    London Stock Exchange Group Academy - London Campus
    Nov, 2018
    - Nov, 2024
  • Special Olympics World Games Coaching Preparation
    Special Olympics
    Oct, 2018
    - Nov, 2024

Experience

    • Italy
    • Financial Services
    • 400 - 500 Employee
    • Complaints Manager
      • Jul 2023 - Present

    • Fraud Analyst
      • May 2022 - Jul 2023

    • Italy
    • Financial Services
    • 1 - 100 Employee
    • Compliance officer
      • Jul 2020 - Apr 2022

      Cross-functional position focused on the supervision and management of regulatory compliance area, corporate governance and strategic risk.

    • Market Abuse Surveillance
      • Jan 2018 - Apr 2022

      Monitoring the financial markets to identify and report any attempts at manipulation or risky financial transactions to the Supervisory Authority using a risk-based approach.

    • Customer Service Specialist
      • Mar 2015 - Jul 2020

      Transversal position, focused on assistance and support to investors in IT, financial, tax and economic matters.

    • Italy
    • Retail
    • 200 - 300 Employee
    • Media Assistant
      • Jun 2013 - Jul 2015

Education

  • Liceo Scientifico Augusto Monti
    High School Degree
    2004 - 2009
  • Università degli Studi di Torino
    Scienze dei servizi giuridici, Diritto per le imprese e le istituzioni
    2019 -
  • start2impact | B Corp
    Blockchain technologies
    2020 -

Community

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