Josh Mitchell

Director Of Information Technology at Energy Outreach Colorado
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Experience

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Director Of Information Technology
      • May 2018 - Present

      As the Director of IT, I have helped EOC transform into a modern technological organization, and through a remote work from home transition. My roles and responsibilities range from being the help desk to managing budgets and creating policies and procedures, all the way to managing the project to replace our ERP. Technologies used: O365, SolarWinds, Mimecast, N-Able, Azure AD, InTune, Adobe Creative Cloud, Vonage, NetSuite, WatchGuard Firewall, Dell Laptops. As the Director of IT, I have helped EOC transform into a modern technological organization, and through a remote work from home transition. My roles and responsibilities range from being the help desk to managing budgets and creating policies and procedures, all the way to managing the project to replace our ERP. Technologies used: O365, SolarWinds, Mimecast, N-Able, Azure AD, InTune, Adobe Creative Cloud, Vonage, NetSuite, WatchGuard Firewall, Dell Laptops.

    • United States
    • Banking
    • 400 - 500 Employee
    • Senior Infrastructure Engineer
      • Sep 2017 - Mar 2018

      My role as an Infrastructure Engineer was to help bring stability to a chaotic environment. My responsibilities entailed managing the VMware 6.0 environment, by creating base templates for different business units and deploying as requested in Vcenter, while using vRealize Operations manager and PRTG to monitor. My main hardware responsibilities were to manage the Nimble storage arrays, administrate and patch the Cisco UCS chassis and fibre interconnect switches, and to ensure stability in the data domain backup solutions

    • United Kingdom
    • Information Services
    • 700 & Above Employee
    • DevOps Engineer
      • Apr 2016 - Sep 2017

      As a member of a newly formed DevOps Team, we were tasked with creating and implementing a framework to provide fast, dependable, environment agnostic, provisioning for the numerous customized products Markit Digital provides to its customers. My contributions were helping automate the IIS Web Server stack for over 200 + public domains. As a member of a newly formed DevOps Team, we were tasked with creating and implementing a framework to provide fast, dependable, environment agnostic, provisioning for the numerous customized products Markit Digital provides to its customers. My contributions were helping automate the IIS Web Server stack for over 200 + public domains.

    • United Kingdom
    • Information Services
    • 400 - 500 Employee
    • Vice President Web Operations
      • Jan 2015 - Apr 2016

      My direct line manager crafted this description of the responsibilities of a Web Administrator at Markit on Demand, which I think is a perfect description.Everyday we wear many different hats. Web Admins have a system administration skill set, but are not system administrators. We have programming knowledge, but are not traditional Web developers. We need to understand and communicate clearly with our clients, but are not Client Solution Managers. We need to understand our business model, but are not Business Development. Our job is to focus on the systems and technologies that fall into the gaps between these worlds.What we do: Webserver administration - IIS and .net all versions Load balancer administration - F5 BigIP GTM and LTM Public DNS - Basic administration Public domain name registration - Working with registrars for changes Certificate management - Deep involvment with implementation of Venafi Trust Protection Platform to manage 600+ SSL certificates. CDN administration - Basic administration and troubleshooting

    • Assistant Vice President Web Operations
      • Sep 2013 - Jan 2015

      My direct line manager crafted this description of the responsibilities of a Web Administrator at Markit on Demand, which I think is a perfect description.Everyday we wear many different hats. Web Admins have a system administration skill set, but are not system administrators. We have programming knowledge, but are not traditional Web developers. We need to understand and communicate clearly with our clients, but are not Client Solution Managers. We need to understand our business model, but are not Business Development. Our job is to focus on the systems and technologies that fall into the gaps between these worlds.What we do: Webserver administration - IIS and .net all versions Load balancer administration - F5 BigIP GTM and LTM Public DNS - Basic administration Public domain name registration - Working with registrars for changes Certificate management - Deep involvment with implementation of Venafi Trust Protection Platform to manage 600+ SSL certificates. CDN administration - Basic administration and troubleshooting

    • United States
    • Software Development
    • 200 - 300 Employee
    • Systems Administrator Product Development
      • Apr 2008 - Aug 2013

      Systems Administrator for product development. Responsible for overall monitoring and maintenance of systems. Systems Administrator for product development. Responsible for overall monitoring and maintenance of systems.

    • I.T. Specialist
      • Oct 2006 - Apr 2008

      For Medical Data Solutions, I provided front line systems support for roughly 300 remote clients, for a specialized medical billing platform from McKesson called Medisoft. Learned and mastered electronic medical billing and all intricacies that it entailed. For Medical Data Solutions, I provided front line systems support for roughly 300 remote clients, for a specialized medical billing platform from McKesson called Medisoft. Learned and mastered electronic medical billing and all intricacies that it entailed.

    • United States
    • Insurance
    • 100 - 200 Employee
    • Data Analyst
      • Jul 2006 - Oct 2006

      Created customized MS Access queries to support the Provider Relations department. Created customized MS Access queries to support the Provider Relations department.

    • I.T. Specialist
      • Sep 2003 - Jul 2006

      Tier 1 technical support for hardware and specialized EMR software. Duties also included server administration. Tier 1 technical support for hardware and specialized EMR software. Duties also included server administration.

Education

  • Mesa State College
    Bachelor of Science (BS), Computer and Information Sciences, General
    1998 - 2003
  • Littleton High School
    Diploma
    1995 - 1998

Community

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