Technical Product Manager

• Jul 2023 - Present

Enabling digital transformation for enhanced customer experiences and operational efficiency Enabling digital transformation for enhanced customer experiences and operational efficiency

Manager, Planning & Business Operations | Supply Chain Analytics

• Sep 2021 - Mar 2023

MBA Intern

• Jun 2020 - Sep 2020

Global Supply Chain Product Manager

• Nov 2017 - Jun 2019

• Evaluated demand profiles with business units and aligned requirements with suppliers, product engineers, quality assurance and global logistics; set up strategic and operational plans and enhanced customer satisfaction score by 20% • Developed inventory strategies to analyze internal and external constraints and capabilities, delivered monthly reports to executive staff; lowered inventory level by 20% and improved on time delivery rate from 50% to 80% • Performed competitive analysis to understand consumer needs and market trends; utilized analytical insights to prioritize product roadmap and aligned supply chain activities to product strategy; increased annual sales by 30% • Renegotiated contracts with vendors and restructured upstream supply chain to improve profitability of 12 product lines by an average of 10% and reduce manufacturing lead time by 30% • Managed team of 6 engineers through design, build, test, and deployment phases that rebuilds current ordering system into product delivery system that automatically proceed related data and orders; decreased delivery lead time by 15% Show less

Product | Operations Planning Manager

• Jul 2014 - Oct 2017

• Led cross-functional team in the research, design, and feature development and implementation of warehouse and transportation management system. Launched one week ahead of schedule with a cost savings of 10% • Initiated and managed data-driven demand forecasting models, designed and deployed interactive visual products and analytical dashborads; optimized manufacturing plan for 200+ SKUs which improved annual profit over $2M • Produced comprehensive cost estimates for manufacturing and maintenance process based on statistical analysis of large historical datasets, engineering assessments, and programmatic risk analysis to inform management’s budgeting decision • Created localized territory safety management by designing and implementing a pilot program for safer environment; delivered presentations to C-Suite and APAC senior leaders and was awarded the “APAC Best Practice” prize by CEO • Systemized inventory management by defining dynamic stock levels based on sales, production, and service level to maximize turnover and minimize product obsolescence while improving service level from 90% to 98% • Spearheaded production effort for new alcoholic beverages by designing production plans, monitoring quality and managing inventory and logistics; developed and operated more than 20 new products in 12 months • Led a three-person team to manage and continuously improve end-to-end supply chain processes for new, high growth beer brands; guaranteed new product launches and reduced average product release time by 20% Show less