Experience

Silo AI

• Finland
• Research Services
• 100 - 200 Employee

• Product Manager

  • Aug 2022 - Present

  Vancouver, British Columbia, Canada



The Hundred10

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Product Manager

  • Feb 2022 - Jul 2022

  Vancouver, British Columbia, Canada • Placed within a SaaS IoT start-up to transition the company to a POD based Agile development methodology from a classic backend/frontend team. • Team reorganized to maximize resources in the Product Management/ Ownership, Dev, QA, DevOps and UX groups • Develop the company’s Product Roadmap based on all existing work and future envisioned work • Product Roadmap developed utilizing workshops with the company’s executive team, reviewing existing documentation and interviews with the… Show more • Placed within a SaaS IoT start-up to transition the company to a POD based Agile development methodology from a classic backend/frontend team. • Team reorganized to maximize resources in the Product Management/ Ownership, Dev, QA, DevOps and UX groups • Develop the company’s Product Roadmap based on all existing work and future envisioned work • Product Roadmap developed utilizing workshops with the company’s executive team, reviewing existing documentation and interviews with the managers of departments to drive features and priorities • Review features for TCO and ROI and scoring them for priority for development • Configuration of Jira and Confluence for complete end-to-end product development management and requirements tracking and establishing best practices for documentation and artifact development Additional value added • Product Manager and Product Owner Mentoring of existing staff • Change Management throughout the reorganization process • Introduction of Business Analysis Methodologies and documentation processes • Roadmap Planning, Legend, Epic, Feature and Story writing workshops • Researched, analysed, and understood their customers’ existing challenges and future application needs based on industry trends • Help the internal Product Owners with documenting their requirements for the roadmap development Show less



Wenco International Mining Systems

• Canada
• Software Development
• 100 - 200 Employee

• Product Owner (Level 3)

  • Mar 2021 - Feb 2022

  Delta, British Columbia, Canada A division of Hitachi, Wenco engineers on Prem and Cloud IoT solutions for the heavy equipment industry including, edge devices, base and satellite communications systems, data collection and data storage (including high frequency data streams), and reporting and analysis software that allows customers to react, in near real-time, to onsite mining and construction activities. • Researched, analyzed, and understand customer problems and business value drivers based upon the existing Wenco… Show more A division of Hitachi, Wenco engineers on Prem and Cloud IoT solutions for the heavy equipment industry including, edge devices, base and satellite communications systems, data collection and data storage (including high frequency data streams), and reporting and analysis software that allows customers to react, in near real-time, to onsite mining and construction activities. • Researched, analyzed, and understand customer problems and business value drivers based upon the existing Wenco product roadmap • Developed and defined Roadmaps for new products • Provided technical solutions and was involved in, and lead, customer and stakeholder interviews and focus groups as needed to gather appropriate information • Worked closely with other members of the Product Management team to organize, specify, and model requirements to ensure they are complete and unambiguous • Defined Epics and broke features down into actionable artifacts that were easily understood • Created user stories with properly defined acceptance criteria • Ensured the engineering teams always had an adequate number of prepared tasks to work on and the backlog groomed for multiple sprints • Worked closely with engineering to deliver solutions that best address end-user needs, while managing the involvement of all necessary areas in the department and company • Planned and prioritized the product backlog and development for the products; assessed the value and ensured the engineers were focused on work that maximizes business value and is aligned with product strategy • Identified and communicated release dates to stakeholders • Participated in all Scrum events Show less



Hitachi ABB Power Grids

• Product Owner and Scrum Master (IoT)

  • Sep 2020 - Feb 2021

  Vancouver, British Columbia, Canada • Product Owner responsible for 2 squads developing the next generation of Hitachi Powergrids Enterprise Asset Management System. • Managed the design of the application presentation layer framework for ABB’s new Ability Digital Enterprise platform a new undertaking to develop a SAAS enterprise-wide data collection and presentation systems to provided single-source access to information and actions regarding 4 main domains: o Business operations management o IoT assets… Show more • Product Owner responsible for 2 squads developing the next generation of Hitachi Powergrids Enterprise Asset Management System. • Managed the design of the application presentation layer framework for ABB’s new Ability Digital Enterprise platform a new undertaking to develop a SAAS enterprise-wide data collection and presentation systems to provided single-source access to information and actions regarding 4 main domains: o Business operations management o IoT assets monitoring o Supporting systems o Workforce monitoring and management. • Implemented the application that provides engineers with a flexible data layer and report development platform that allows both standard and customized reports to be designed and implemented quickly • Oversaw the data acquisition process that combined and normalized data sources from multiple business systems into one data lake for reporting purposes Responsible for Application Framework, Search, Product Catalogue, Reporting and Application Dashboard. Application based on Go and React and built on the Azure platform. Also act as Scrum Master for both squads. Show less



C. G. B. Consulting

• Senior Information Technology Consultant (IoT)

  • May 2020 - Sep 2020

  Vancouver, British Columbia, Canada A seasoned technology specialist with hundreds of successful software development projects and software launches for Fortune 500 businesses worldwide. Available for short term consulting engagements to review and assess all aspects of the software development process within your organization and review projects prior to their commencement to ensure they are well defined and properly staffed for success. With over 2 decades of experience developing business software within… Show more A seasoned technology specialist with hundreds of successful software development projects and software launches for Fortune 500 businesses worldwide. Available for short term consulting engagements to review and assess all aspects of the software development process within your organization and review projects prior to their commencement to ensure they are well defined and properly staffed for success. With over 2 decades of experience developing business software within multiple business verticals, I am well positioned to move quickly and provide precise and actionable steps to take to improve your product and your product development efforts. Show less



Finning

• Machinery Manufacturing
• 700 & Above Employee

• Sr. Global Business Analyst, Product Owner (IoT)

  • Nov 2016 - May 2020

  565 Great Northern Way #300, Vancouver, BC V5T 0H8 Product Owner with a focus on IOT. Responsible for defining customer facing applications that leverage Geo-location and on board sensors to monitor equipment in the construction, mining and forestry industries. Allows for near real-time monitoring of assets at work, the asset's availability, productivity, health, operator behavior and KPI measurement including load and haul, production forecasting, fuel consumption and CO2 emissions. Additional modules included operator induced… Show more Product Owner with a focus on IOT. Responsible for defining customer facing applications that leverage Geo-location and on board sensors to monitor equipment in the construction, mining and forestry industries. Allows for near real-time monitoring of assets at work, the asset's availability, productivity, health, operator behavior and KPI measurement including load and haul, production forecasting, fuel consumption and CO2 emissions. Additional modules included operator induced events, asset utilization, site delay registry, forecast and historical weather based on site of operation and the mass haul planning editor. Responsibilities included defining Epics, Features and Stories for product development. Working with customers and subject matter experts to drive features and enhancements of the Finning product portfolio. Plan field test studies to generate working data to develop the platform and work with the data team on data normalization across disparate systems and data sources. System amalgamates dozens of different data sources to provide a single view of information in a way that customers demand. Manage a team of UX designers, developers and QA resources in an Agile environment to deliver software in an Azure DevOps environment using Agile. Show less



lululemon

• Canada
• Retail
• 700 & Above Employee

• Technical Project Manager (Contract)

  • Sep 2016 - Nov 2016

  Vancouver, Canada Area -Short term contract to project manage the procurement process for a B2B wholesale platform for direct sales to 3rd party retailers -Worked with the business owners to identify costs, schedules and project resources -Managed a systems analyst and business analyst undertaking the requirements gathering process -Reporting project status to the executive team -Developed the vendor RFP and conducted vendor assessments



Eventbase

• Canada
• IT Services and IT Consulting
• 100 - 200 Employee

• Producer and Project Manager

  • Jan 2016 - Jul 2016

  Vancouver, Canada Area -Event management software with mobile app integration that interfaced customers with exhibitors through an interactive platform -Acted as the primary point of contact and worked directly with clients to set expectations, manage project updates, schedules, deliverables and collaborated with the Sales, Production and Product teams to ensure projects were delivered on time and budget



BC Housing

• Canada
• Government Administration
• 700 & Above Employee

• Senior Project Manager - Contract

  • May 2015 - Jan 2016

  Burnaby -Manage the enterprise website and mobile platform redesign project -Responsible for PM related activities such as writing the project charter, project planning, scope, timeline, project tracking, project status reporting and resource management -Engaged all departments within the organization to define the needs of the solution for their department -Wrote and administered the RFP/RFQ process for the enterprise content manage solution -Managed sr executives through the process… Show more -Manage the enterprise website and mobile platform redesign project -Responsible for PM related activities such as writing the project charter, project planning, scope, timeline, project tracking, project status reporting and resource management -Engaged all departments within the organization to define the needs of the solution for their department -Wrote and administered the RFP/RFQ process for the enterprise content manage solution -Managed sr executives through the process and ensured full compliance with the government procurement process for full visibility to the board of directors Show less



Samsung Electronics

• South Korea
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Senior Manager

  • Jan 2014 - Apr 2015

  Burnaby, British Columbia, Canada -Manager of the B2B/B2C ecommerce platform for purchasing Mobile SaaS products and Samsung KNOX Mobile security platform licences -Engaged with engineering, UX and product management teams to ensure a seamless customer experience across all customer facing Samsung applications that worked within the KNOX ecosystem -Engaged the QA department on several generations of builds for the KNOX platform to ensure the continual implementation of backlogged items -Defined the business… Show more -Manager of the B2B/B2C ecommerce platform for purchasing Mobile SaaS products and Samsung KNOX Mobile security platform licences -Engaged with engineering, UX and product management teams to ensure a seamless customer experience across all customer facing Samsung applications that worked within the KNOX ecosystem -Engaged the QA department on several generations of builds for the KNOX platform to ensure the continual implementation of backlogged items -Defined the business requirements for an internationalized online sales platform available in all but 8 countries worldwide and in 12 languages -Managed and negotiated contracts with various vendors to deliver products and services for the online sales platform (AppDirect, Avalara and Worldpay) -Generated and analyzed canned and ad hoc metrics across the store’s business lines, including overall trends, top developers, top titles, traffic analysis, etc. -Worked with the data analytics team to analyze the data available through the ecommerce platform’s APIs and assisted in defining the ecommerce reporting requirements (internal dashboards and customizable csv downloads) for Samsung HQ. Assisted the data team in defining the nomenclature for the table and fields for the internally developed web analytics reporting platform -Work closely across cross-functional and regional groups within Samsung International, to help developers of mobile apps be successful in the marketplace (Microsoft, Cisco, etc.) -Worked with Samsung Accounting to define processes for AR/AP for the program and how tax remittance would work country by country -Responsible for troubleshooting tax liabilities and defining the rules for the tax engine within the platform based on the location of the purchaser -Defined the business requirements for the license management of Samsung and 3rd party SKUs within the Marketplace (purchases, cancellations, renewals, bundling of product, etc.) Show less



Hip Digital Media Inc.

• Advertising Services
• 1 - 100 Employee

• SVP Engineering

  • Aug 2008 - Nov 2013

  HIP Digital Media Inc. • Responsible for all aspects of HIP Digital's engineering efforts • Manage a team of 18 staff including software engineers, database engineers, UX/UI, IT infrastructure staff, project management staff, web producers and QA • Responsible for US, Canadian and UK technology environments • Systems contain 90 Terabytes of storage with 40 Petabytes of download bandwidth • Systems architected for 100k contiguous users and scalable via VMware (easily add additional virtual machines as… Show more • Responsible for all aspects of HIP Digital's engineering efforts • Manage a team of 18 staff including software engineers, database engineers, UX/UI, IT infrastructure staff, project management staff, web producers and QA • Responsible for US, Canadian and UK technology environments • Systems contain 90 Terabytes of storage with 40 Petabytes of download bandwidth • Systems architected for 100k contiguous users and scalable via VMware (easily add additional virtual machines as required) • Envisioned and delivered to market 5 new multilingual applications for the company including: o PACE EU: A WYSIWYG microsite builder that allows end users to create music stores in 27 countries, in 9 languages o Mozart: a CMS based music store builder o TRON: a CMS based music, ebook, audio book, virtual currency, app store builder o NuTRON: a CMS based music, ebook, audio book, virtual currency, app store, Amazon and Google Play builder that generates web, mobile and Facebook interfaces allowing promotions to be run on all 3 platforms in parallel o HIP Rewards (www.hiprewards.com): A self-serve web application that allows businesses to easily build and launch Facebook promotions including sweepstakes, surveys, polls and contests that rewards users with digital downloads at the completion of the promotion. System requires no technical knowledge or programming skills. Includes advanced reporting and analytics. Expected to exceed 25k users in the first year of operation. • Oversaw the development and deployment of hundreds of client promotional initiatives • Worked with major brands including Sony Music, Universal Music, EMI, Warner Music, Proctor and Gamble, Johnson and Johnson, Billboard Music, Aeroplan, X Factor, Coke, Pepsi, Ford, Honda, Rogers Communication, Sprint, Choice Hotels, Kellogg’s, Much Music and Microsoft. Show less



TELUS

• Canada
• Telecommunications
• 700 & Above Employee

• Project Manager (Level 3) Contract

  • Mar 2007 - Jun 2008

  Burnaby, BC Initially engaged as a Sr. PM in the professional services group at TELUS. Later moved to an internal facing PM managing the implementation of the next generation of communication platforms for the company including telephony and web collaboration tools.



Intrawest

• United States
• Travel Arrangements
• 300 - 400 Employee

• Software Development Manager / eBusiness Strategist

  • Mar 2004 - Aug 2006

  Vancouver, Canada Area Initially contracted as project manager responsible for enabling POS interfaces between various systems within the organization. Subsequently moved into the permanent role of Software Development Manager for Advance Sales Technology managing the development team responsible for engineering the online sales platforms used by the company. Later promoted to the position of eBusiness Strategist role providing consulting and guidance for the online and customer service business units.



theCiti

• Director of Project Managment

  • May 2002 - Jul 2004

  Toronto, Canada Area Held the position of Director of PMO within a boutique technology consulting and application development firm. Required to perform many different roles throughout the project lifecycle including; Technical Sales Consulting, Business Analysis, Business Planning, Change Management, Software Engineering Management, Project Management, Account Management and end user training.



Bid.com

• Sr. Project Manager

  • Mar 2001 - Jan 2002

  Mississauga, ON Held the position of Sr. Project Manager for Client Initiatives within the Technology department. Responsibilities included; the prioritization and coordination of the internal product enhancements and modifications, analysis and design (functional and technical).



BlueSpark

• Sr. Project Manager

  • Sep 2000 - Mar 2001

  Toronto, Canada Area Project Manager responsible for managing the design, development, and implementation of Internet applications and ecommerce solutions for multiple clients in different business verticals.



Chapters Online

• Program Manager

  • Aug 1998 - Sep 2000

  Toronto, Canada Area Founding member of the first big box ecommerce site in Canada. Program Manager overseeing systems for the customer care department, site search and the sites games section . One of the first 20 employees of a company that grew to 300+ staff in 2 years.