Heini Kannisto

Executive Committee Member at Pengon Oy
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Contact Information
us****@****om
(386) 825-5501
Location
FI

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5.0

/5.0
/ Based on 2 ratings
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Timo Riipinen

It was a pleasure to work with Heini, she is very supportive, collaborative and results oriented person to make things to happen. I worked with Heini on a range of projects at Pengon. Very quickly in our work together she impressed me with her wide understanding of the organisation and analytical skills. Heini’s positive and supportive attitude have always made my experience with her very positive.

Anne Soikkeli

Heidi is very good at SAP BCM support service. She knows this application very well and can use it in different ways.

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Experience

    • Finland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Executive Committee Member
      • Sep 2021 - Present

    • Service Delivery Director
      • Mar 2023 - Mar 2023

    • Development Manager
      • Sep 2021 - Mar 2023

      Business and project development, project lead, part of executive board

    • Project Manager
      • Dec 2018 - Mar 2023

    • Production Manager
      • Feb 2019 - Sep 2021

      Customer project resourcing, process development, project management and financial control/monitoring.

    • Service Manager / BI Consultant
      • Feb 2016 - Feb 2019

    • Business Intelligence Consultant
      • Sep 2015 - Feb 2016

    • Puheenjohtaja
      • Jan 2019 - Dec 2019

    • Finland
    • Public Policy Offices
    • 1 - 100 Employee
    • Board Member
      • Jan 2019 - Dec 2019

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Treasurer
      • Jan 2018 - Dec 2018

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Project Manager
      • Jan 2015 - Dec 2015

      TeknologiaUra-tapahtuma

    • Vice President
      • Jan 2014 - Dec 2014

  • Powen Oy
    • Jyväskylä
    • Business Intelligence Trainee
      • Feb 2015 - Jul 2015

    • Finland
    • Financial Services
    • 700 & Above Employee
    • SAP BCM Specialist
      • Nov 2011 - Dec 2012

      SAP BCM (Business Communication Management) -specialist - Task management - Internal support - Inbound/outbound related changes, incidents and problems - IVR, user and queue management - Mobile office / Active Sync support - Mobile phone support - Problem and incident management SAP BCM (Business Communication Management) -specialist - Task management - Internal support - Inbound/outbound related changes, incidents and problems - IVR, user and queue management - Mobile office / Active Sync support - Mobile phone support - Problem and incident management

    • Germany
    • Software Development
    • 700 & Above Employee
    • Support Consultant
      • Sep 2009 - Oct 2011

      SAP BCM (Business Communication Management) -specialist - Task management - B2B support - IVR, user and queue (phone and email queues) management - Problem and incident management - Support Center Analyst Course and certifications Other: - Extranet planning and project management - Snoobi -power user - Tutoring new sd-people SAP BCM (Business Communication Management) -specialist - Task management - B2B support - IVR, user and queue (phone and email queues) management - Problem and incident management - Support Center Analyst Course and certifications Other: - Extranet planning and project management - Snoobi -power user - Tutoring new sd-people

    • Finland
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Supply Chain Engineer
      • Jun 2007 - Feb 2009

      On Site Support person - installing worstations etc Project coordinator - World wide email and workstation migration project On Site Support person - installing worstations etc Project coordinator - World wide email and workstation migration project

    • Finland
    • Machinery Manufacturing
    • 700 & Above Employee
    • Trainee
      • May 2005 - Aug 2005

    • Finland
    • Telecommunications
    • 700 & Above Employee
    • Trainee
      • May 2004 - Aug 2004

      Program Information Management Specialist - Trainee - Documentation - New tools - Updating web pages Program Information Management Specialist - Trainee - Documentation - New tools - Updating web pages

    • Finland
    • Telecommunications
    • 700 & Above Employee
    • Trainee
      • Jun 2003 - Aug 2003

      Program Information Management Specialist - Trainee - Documentation etc Program Information Management Specialist - Trainee - Documentation etc

Education

  • University of Jyväskylä
    Master’s Degree, Information systems science
    2013 - 2018
  • University of Applied Science and Technology
    Bachelor of Information Technology
    2005 - 2009
  • Commercial School
    High School, Double Degree Program: High school and Datanome
    2001 - 2004
  • Saint Petersburg State Institute of Technology (Technical University)

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