Experience Manager

• Apr 2023 - Present

Owner, Lead Esthetician

• Jun 2013 - Present

Owned and operated a brow and beauty boutique where I served as the lead esthetician. • Managed and trained a team of 4+ beauty consultants. • Maintained a client-focused environment to guarantee we provided great service and a memorable experience to attract and retain our loyal clients. • Averaged 15+ clients per day 5x a week for a decade while operating in the black after my six months in business. • Featured in Jezebel Magazine, highlighting local brow artists. Show less

Office Administrator

• Apr 2019 - Apr 2023

Hired to manage the daily operations of an established family law firm to ensure both clients and practicing attorneys can focus on their legal matters. • Assist ten employees with detailed administrative support to keep the office running smoothly. • Improved office operations and productivity by 20% through automating tasks, introducing a new scheduling payment system, assessing business contracts, and managing customer communications. Hired to manage the daily operations of an established family law firm to ensure both clients and practicing attorneys can focus on their legal matters. • Assist ten employees with detailed administrative support to keep the office running smoothly. • Improved office operations and productivity by 20% through automating tasks, introducing a new scheduling payment system, assessing business contracts, and managing customer communications.

Esthetician, Make-up Artist, Eyebrow Specialist

• Mar 2009 - May 2013

Experienced esthetician responsible for providing clients with optimal skincare treatments, solutions, and brow maintenance. • Recognized for improving client satisfaction by 30%, measured through client survey metrics and surveys. Experienced esthetician responsible for providing clients with optimal skincare treatments, solutions, and brow maintenance. • Recognized for improving client satisfaction by 30%, measured through client survey metrics and surveys.

Anastasia of Beverly Hills Counter Manager & Eyebrow Specialist

• Mar 2005 - Feb 2009

MAC make-up artist

• Mar 2002 - Feb 2005