FRANK ROBINSON
Case Management Nurse at Lawrence + Memorial Hospital- Claim this Profile
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Bio
Experience
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Lawrence + Memorial Hospital
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United States
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Hospitals and Health Care
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500 - 600 Employee
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Case Management Nurse
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Jan 2022 - Present
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Registered Nurse
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Apr 2020 - Present
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UConn School of Nursing
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United States
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Higher Education
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1 - 100 Employee
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Nursing Student
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Jan 2019 - Dec 2019
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U.S. Department of Veterans Affairs
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United States
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Government Administration
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700 & Above Employee
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Social Work Associate
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Aug 2015 - Apr 2019
Instrumental in improving patient access and flow throughout the Psychiatry Service. Efforts resulted in shorter ER LOS for fee basis transfers and therefore, improved access to acute care for Veterans which include(but not limited to) obtaining referrals to VAMC inpatient behavioral units, community hospitals, drug and alcohol treatment facilities, and other community resources to meet immediate and long-term healthcare needs. Collected and organized pertinent data,assist with insurance company pre-authorizations, admission process, temporary and permanent housing, medication prescriptions, non-emergent and special mobility transportation, and meal assistance as appropriate. Responsible for ensuring timely and safe discharge planning to avoid costly readmissions, homelessness, or imprisonment. Responsible for providing detailed documentation in the Veteran's medical record. Show less
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Navy Family & Family Support Center / Family Advocacy
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New London/Norwich, Connecticut Area
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Information & Referral Assistant
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Apr 2014 - Aug 2015
Specialized experience in providing assistance in direct support of clinical social work counseling and advocacy programs. Referred clients to appropriate resources that required the application of program policy and operations knowledge in providing social welfare services to military families. Completed a variety of daily administrative tasks and management functions within the department that assisted a team of 6 social workers, a registered nurse and a victim advocate. Experienced in the ability to effectively communicate by oral and written means. Knowledgeable of hospital and community resources related to active duty, dependents, and veterans’ care. Coordinated internal and external administration processes to ensure established procedures were followed. Maintained detailed records and consolidated information for various data reports. Collaborated with mental health staff including psychiatry, psychology, substance abuse counselors and agencies such as Navy Legal Services, Naval Criminal and Investigative Service and Department of Children and Families. Show less
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The Arc New London County
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New London/Norwich, Connecticut Area
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Residential Manager
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Feb 2014 - Apr 2014
Supervised 10 residential staff members to facilitate, model, and build skills that led to the optimal independence of 5 residents with developmental disorders. Proficient in the ability to effectively communicate by oral and written means. Knowledgeable of hospital and community resources related residents’ care. Researched and collaborated with staff in organizing recreational activities as well as new technological equipment to empower each resident in their homes. Managed the repair and maintenance of the home and transportation needs to maintain a quality of life afforded to other members of the community. Additionally, coordinated with the team to provide a safe environment and meet the physical, mental, and emotional needs of all residents and staff. Show less
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Naval Medical Center Portsmouth
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Norfolk, Virginia Area
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Supervisor
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Dec 2008 - Jan 2014
Provided critical mental health services as team member of BUMED Special Psychiatric Rapid Intervention Team (SPRINT) for over 8,000 Washington D.C. Navy Yard employees immediately following the tragic event to include both educational and consultative services to local supporting agencies for long-term problem resolution. Supervised 42 employees within 8 departments through positive counseling, training, and mentoring. Managed 5 behavioral health clients processing out of the Navy as a Transition Support Program Representative; demonstrated skill in knowledge of interviewing techniques and how to use them appropriately with a wide variety of patients. Proficient in the ability to effectively communicate by oral and written means with clients and provided professional and personal guidance while ensuring accountability and safety. Show less
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Naval Branch Health Clinic Groton, Ct.
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New London/Norwich, Connecticut Area
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Supervisor
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Jan 2004 - Dec 2008
Supervisor of the Behavioral Health Clinic. Managed a total of 4 Behavioral Health Technicians and oversaw the initial testing, interviewing process, evaluation and continued treatment for over 4,600 patients under the clinical psychologist’s supervision and personally administered over 650 individual intake evaluations, psychological testing, and biofeedback therapy. Managed 10 provider schedules, monthly peer reviews and maintained medical treatment records due to the effective communication by oral and written means. Coordinated 3 emergent patient admissions and escorted over 25 patients to local civilian hospitals and out of state Military Treatment Facilities. Screened 8 patients as Assistant Drug and Alcohol Program Advisor; developed treatment and continuing care plans, conducted individual counseling, and group training. Liaised with Substance Abuse Department and reported directly to the Officer in Charge. Show less
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Naval Station Roosevelt Roads, PR
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Puerto Rico area
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Psychiatric Technician
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Nov 2001 - Jan 2004
Administered psychological testing, performed intake interviews and maintained medical treatment records. Managed patient activities during a 6 day PTSD treatment program that rendered care to 21 Army war veterans. Provided group counseling to more than 250 military employees following 2 tragic accidents. Instructed a Stress management module for monthly smoking cessation workshop, assisting 15 beneficiaries in becoming smoke free. Resolved 4 adverse customer concerns as Customer Relations Representative without interruption of service or confidentiality. Awarded 2 Customer Service Excellence Awards due to providing quality care and the ability to effectively communicate by oral and written means. Show less
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Education
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University of Connecticut-Avery Point
Bachelor of Science - BS, Registered Nursing/Registered Nurse -
University of Maryland University College
BS PSYCHOLOGY, Psychology