Jigar Parikh

Director of Product Engineering at InvestCloud Financial Supermarket™ (formerly Tegra118)
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area
Languages
  • English -
  • Hindi -
  • Gujarati -

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5.0

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Catherine Rodgers

Jigar Parikh is an accomplished technology manager and developer with an extensive background in software development, performance testing, business analysis, quality assurance and release management. He has worked in multiple roles across the firm, learning from different colleagues and his own schooling and personal intelligence and drive, and always welcome to new challenges and perspectives. Jigar is open to any discussion about best practices and common sense-and is ever respective of colleagues’ opinions and thoughts. He has worked with colleagues across multiple time zones and in stressful moments to ensure the client is provided the best and most resilient product. Jigar really appreciates his colleagues and staff and always listens. He is someone who who wants to continue to learn and contribute.

Alex Rozhitsky

Jigar was a detail-oriented programmer and a gifted developer when I knew him working alongside at CheckFree on several projects. I am honored to recommend Jigar.

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Experience

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Director of Product Engineering
      • Apr 2022 - Present

    • United States
    • Financial Services
    • 100 - 200 Employee
    • Head Of Technical Operations
      • Oct 2020 - Apr 2022

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Director Of Operations
      • Feb 2020 - Oct 2020

      Formerly Fiserv Investment Services Formerly Fiserv Investment Services

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Director Of Operations
      • Nov 2017 - Feb 2020

      * Established an off-shore support team to maintain 24x7 application support.* Key member of the management team to integrate consulting firm associates into Investment Services.* Responsible to oversee the day to day health of Investment Services applications and ensuring that issues are resolved within the SLAs and OLAs. * Regularly monitor critical applications and ensure that the exceptions are resolved as soon as possible without client impact. * Collaborating with peers in Product Development to make them aware of client challenges and application health. * Mentor the team members to invest in their career development and also ensure that the team can independently resolve complex issues. Show less

    • Manager Software Development
      • Sep 2014 - Oct 2017

      * Responsible to oversee the application developer in the operations team and ensuring that the Investment Services has 24x7 application support. * Managing the ticket assignment. Use the complex production issues to educate the team to improve support model. * Update the existing processes to bring uniformity in operations team. * Actively contribute in key organizational initiatives.* Making sure that the application changes meet internal Release Management, Change Management guidelines and also the solutions are supportable and maintainable. Show less

    • Financial Services
    • 400 - 500 Employee
    • Technology Relationship Manager
      • Feb 2012 - Aug 2014

      • Primary liaison between Technology and Business to ensure that high visibility client projects are delivered in timely manner. • Facilitate the alignment of business priorities with overall Technical initiatives. • Communicate resolution and status of escalated issues to Technology and business executives. • Attend high severity issue calls affecting production when necessary and ensure appropriate SMEs are engaged. • Help identify trends in support issues for clients and bring awareness to Technology or other business leads. • Facilitate client knowledge transfer into Technology. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Business Systems Analyst - Staff
      • Jul 2008 - Jan 2012

Education

  • New Jersey Institute of Technology
    Master of Science - MS, Information Systems
    2005 - 2007
  • New Jersey Institute of Technology
    Bachelor of Science - BS, Computer Science
    1998 - 2001
  • Alembic
    High School/Secondary Diplomas and Certificates
    1981 - 1994

Community

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