Experience

Telstra Health

• Australia
• IT Services and IT Consulting
• 500 - 600 Employee

• Release and Deployment Manager

  • Mar 2018 - Present

  Consulting to Telstra Health to implement and operate both Cervical and Bowel National Cancer Screening Registers by developing methodologies and processes to manage the end to end delivery cycle. As the release manager, ensuring packages of work were well defined against contracted requirements, planned into releases and reporting on delivery progress. As the deployment manager ensuring readiness by business and technical deployment teams, quality standards met and garnering approvals. Post-deployment, managing the hyper-care period to facilitate rapid resolution of incidents and reporting to management.



Sensis

• Australia
• Advertising Services
• 700 & Above Employee

• Project Manager

  • 2015 - 2018

  After a major transformation program, the new platform needed stabilisation and transition to business as usual activities. This required establishment of a governance structure, creation of a regular change cycle and the implementation of a “fit for purpose” delivery methodology.

• Project Management – Disaster Recovery, Infrastructure Patching, Infrastructure Consolidation

  • 2013 - 2015

  A series of technical projects to enable business continuity and cost reduction. Resulting in a 50% enhancement of disaster recovery (DR) capability across the network and infrastructure patching of over 80% of hardware. The Infrastructure consolidation project saw the decommissioning of 1000’s of servers and VMs, decommissioning of SIM cards and network links in turn saving over $3million in electricity, datacenter space and leasing costs.

• Release Manger/Project Lead

  • 2011 - 2013

  Co-ordinate teams to deliver changes to CRM system, managing scope, dependencies, delivery readiness, raising change requests, adhering to governance standards for change control. Project lead for smaller initiatives, such as tablet rollouts, implementation of mobile version of CRM and ROI platform enhancements.



Sensis

• Australia
• Advertising Services
• 700 & Above Employee

• IT Project Lead

  • 2009 - 2010

  Project Apex objective is to centralise Telstra subsidiaries’ HR systems, merging from 14 to 1 and deliver enhanced HR capability and reporting.

• Application Transition Specialist for Online Directories and Classifieds

  • 2008 - 2009

  Coordinate, organise and checkpoint the appropriate artifacts, knowledge transfer and training sessions (as dictated by the Transition to Production process) in order to facilitate effective transition of application development projects to Business as Usual Production Support within the Application Support team.



EnergyAustralia

• Australia
• Utilities
• 700 & Above Employee

• EAI Manager

  • 2002 - 2007

  In conjunction with the IT Service Delivery Manager, lead the development of realistic portfolio plans that establish a clear focus on performance improvement by challenging how services are delivered, identifying opportunities for cost reduction and productivity improvement and by developing the capability and accountability of staff to undertake and implement activities. In conjunction with the IT Service Delivery Manager, lead the development of realistic portfolio plans that establish a clear focus on performance improvement by challenging how services are delivered, identifying opportunities for cost reduction and productivity improvement and by developing the capability and accountability of staff to undertake and implement activities.



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Analyst

  • 2000 - 2002

  Analysis, design, build, test and operationalisation of an Enterprise Integration Layer (SeeBeyond) for TXU enabling participation in the deregulated market. Analysis, design, build, test and operationalisation of an Enterprise Integration Layer (SeeBeyond) for TXU enabling participation in the deregulated market.