Linh Nguyen

Engineering Manager at comparethemarket.com
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK
Languages
  • English Full professional proficiency
  • Vietnamese Native or bilingual proficiency
  • Japanese Elementary proficiency

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Bio

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5.0

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Artur Liashenko

I worked with Linh for over a year at Accenture's Liquid Studio in London, and I am very impressed with the skills, dedication and professional growth that Linh demonstrated. Linh is extremely passionate in her dedication to success of any project that she works on. She inspires the team to do their best work on the project, and works tirelessly to identify and resolve blockers. I am also impressed with Linh's technical skills. She is committed to pursuing Technology Architecture career track, and she significantly contributed to the architecture design of Accenture's platform for AI based Virtual Agents.

Simon de Timary (He/Him)

Linh worked with me on the development of a large scale virtual agent accelerator. She initially came on to support with project management and handling the agile rituals. Immediately, she took charge of restructuring the team and also supported me with technical architecture work. Her dedication and hard work, unique understanding of virtual agents and architecture and knowledge of agile were invaluable to the project's success. Her involvement freed time for me to focus on other activities. I would highly recommend Linh as she is a very complete technology consultant who will add value to any team.

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Credentials

  • Application Security Awareness & Validation
    Skillsoft
    Nov, 2020
    - Nov, 2024
  • Software Development Security & Life Cycle
    Skillsoft
    Nov, 2020
    - Nov, 2024
  • Source Coding Best Practices
    Skillsoft
    Nov, 2020
    - Nov, 2024
  • Professional Scrum Master I
    Scrum.org
    Apr, 2016
    - Nov, 2024
  • Professional Cloud Architect
    Google Cloud
    Sep, 2020
    - Nov, 2024
  • AWS Certified Solutions Architect – Associate
    Amazon Web Services (AWS)
    Mar, 2019
    - Nov, 2024
  • Certified SAFe® 4 Practitioner
    Scaled Agile, Inc.
    Feb, 2018
    - Nov, 2024
  • CIMA Certificate in Business Accounting
    CIMA
    Dec, 2014
    - Nov, 2024

Experience

    • United Kingdom
    • Software Development
    • 500 - 600 Employee
    • Engineering Manager
      • Nov 2021 - Present

    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Software Engineering Lead
      • Mar 2020 - Oct 2021

      Engineering Lead at Accenture's Conversational AI Platform, Accenture's number 1 asset in Conversational AI Space. I manage multiple Scrum Teams globally, working in Distributed Scaled Agile delivery and responsible for Accenture CAIP's overall platform delivery and releases, ensuring their timeline, features and quality. Engineering Lead at Accenture's Conversational AI Platform, Accenture's number 1 asset in Conversational AI Space. I manage multiple Scrum Teams globally, working in Distributed Scaled Agile delivery and responsible for Accenture CAIP's overall platform delivery and releases, ensuring their timeline, features and quality.

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Emerging Techology Architect at Accenture Liquid Studio London
      • Sep 2016 - Mar 2020

      Emerging Technology Architect at Liquid Studio London, one of Accenture’s innovation labs across the world. Extensive experience in Artificial Intelligence delivery, spanning from small PoC to full-scale production projects across all industries. Roles and responsibilities include: - Technology Architect for Conversational AI Platform, an Accenture’s accelerator for rapidly building robust and comprehensive Virtual Agent solutions. Designed microservice architecture that supports multi-NLP ecosystem, AI services from 4 main vendors (Watson Assistant, Dialogflow, LUIS, Lex), built-in Analytics and human escalation. - Scrum Master for initially PoC and later production-ready pilot Virtual Agent application that helps user leverage Open Banking to manage their daily finance more comprehensively. - Emerging Technology Consultant, contributing to thought leadership materials such as Natural Language Processing vendor Point of View, infographics on how Artificial Intelligence will re-shape industries (Insurance, Mortgages, Telco) and customer experience by 2020. Industries/Sectors include: Financial Services, Communications, Media & Telecoms. Show less

    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Business Analyst at Agile/DevOps Transformation Programme
      • Jan 2016 - Sep 2016

      Business Analyst at Agile & DevOps Transformation for a Retail Bank, responsible for identification of processes and technology that inhibit the organisation towards new ways of working effectively. Created Agile project coordination and management processes using JIRA and Confluence to manage delivery of resolutions, which was later broadly adopted by the Programme. During this experience I also gained broad understanding of DevOps tooling stack (including Jenkins, GitHub, Chef) and experience in Agile and DevOps ways of working. Show less

    • United Kingdom
    • Design
    • 500 - 600 Employee
    • Agile Project Management
      • Sep 2015 - Nov 2015

      Agile Project Management for 3 live projects to design future banking concepts for a retail bank in 2020 - Organised workshops/ Rumble to identify personas, their customer journeys and expectations. - Managed project sprints planning, tracking and deliverables. - Established understanding and experience in Design Thinking. Agile Project Management for 3 live projects to design future banking concepts for a retail bank in 2020 - Organised workshops/ Rumble to identify personas, their customer journeys and expectations. - Managed project sprints planning, tracking and deliverables. - Established understanding and experience in Design Thinking.

Education

  • King's College London
    Bachelor of Science (BSc), Business Management
    2011 - 2014

Community

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