April McCoy
Customer Service Representative at H&H Color Lab- Claim this Profile
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Topline Score
Bio
Mindy Graham, MBA
April is a detail oriented worker with a passion for what she enjoys doing. She is fast paced and remains error free. Along with being a solid worker and willing to help out as needed, April is friendly and makes a work environment more interactive. I have worked with her in two separate work environments and have always felt that she keeps a positive attitude and completes the tasks assigned to her in a timely manner. April is a stable employee with a good business sense. As for her career in photography, April is driven to succeed. This is not just a job for her, but a passion. She shows that by not taking advantage of her clients and striving to create a product that she is proud of and a product that her clients are pleased with. She is patient with her clientele and truly enjoys the final results. I would recommend April in a business environment or in a special occasion environment.
Mindy Graham, MBA
April is a detail oriented worker with a passion for what she enjoys doing. She is fast paced and remains error free. Along with being a solid worker and willing to help out as needed, April is friendly and makes a work environment more interactive. I have worked with her in two separate work environments and have always felt that she keeps a positive attitude and completes the tasks assigned to her in a timely manner. April is a stable employee with a good business sense. As for her career in photography, April is driven to succeed. This is not just a job for her, but a passion. She shows that by not taking advantage of her clients and striving to create a product that she is proud of and a product that her clients are pleased with. She is patient with her clientele and truly enjoys the final results. I would recommend April in a business environment or in a special occasion environment.
Mindy Graham, MBA
April is a detail oriented worker with a passion for what she enjoys doing. She is fast paced and remains error free. Along with being a solid worker and willing to help out as needed, April is friendly and makes a work environment more interactive. I have worked with her in two separate work environments and have always felt that she keeps a positive attitude and completes the tasks assigned to her in a timely manner. April is a stable employee with a good business sense. As for her career in photography, April is driven to succeed. This is not just a job for her, but a passion. She shows that by not taking advantage of her clients and striving to create a product that she is proud of and a product that her clients are pleased with. She is patient with her clientele and truly enjoys the final results. I would recommend April in a business environment or in a special occasion environment.
Mindy Graham, MBA
April is a detail oriented worker with a passion for what she enjoys doing. She is fast paced and remains error free. Along with being a solid worker and willing to help out as needed, April is friendly and makes a work environment more interactive. I have worked with her in two separate work environments and have always felt that she keeps a positive attitude and completes the tasks assigned to her in a timely manner. April is a stable employee with a good business sense. As for her career in photography, April is driven to succeed. This is not just a job for her, but a passion. She shows that by not taking advantage of her clients and striving to create a product that she is proud of and a product that her clients are pleased with. She is patient with her clientele and truly enjoys the final results. I would recommend April in a business environment or in a special occasion environment.
Experience
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H&H Color Lab
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United States
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Photography
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1 - 100 Employee
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Customer Service Representative
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Apr 2018 - Present
Assist customers in on-boarding experience. Assisting with all aspects of their business from acquiring the business to delivering the final product and everything in between. Representing the company through our presence at trade shows all over the country. Assisting with setup, lay-out, merchandising and speaking with attendees. Attending educational courses presented by company-sponsored speakers and distributing prizes to class attendees. Lead round-table discussions with our top 15% customers to discover new innovative ways to provide optimal customer service to our clients and brainstorm new product ideas. Accept customer requests via phone, email, and chat daily. Create tickets for each interaction via Zendesk and strive to close each ticket within a 24hr time span. Troubleshoot a broad variety of technical and business related photography questions. Assist in hosting educational workshops providing technical and housekeeping support. Expanded my training to include providing customer support with sister company, N-Vu, LLC Show less
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McCoy Photography, LLC
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Liberty, MO
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Professional Photographer
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Jan 2011 - Present
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Freeland Photography
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United States
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Photography
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1 - 100 Employee
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Photographer and Studio Manager
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Mar 2011 - Jun 2023
Responsible for photographing scheduled studio sessions in studio using power lights and manipulating flash to achieve perfect exposure. Also photographing clients outdoor using natural light and surroundings. In addition to sessions I am responsible for photographing scheduled weddings and having my own equipment. I am in charge of backing up my own files and delivering files to the studio. I meet with clients to discuss wedding photography and also represent the studio at bridal shows and events. Show less
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Staffing Supervisor, Kelly Educational Staffing
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Oct 2016 - Apr 2018
Worked closely with my assigned school district to fill teacher, para-professional, secretarial, and janitorial absences. I maintained weekly reports as well as implemented a new survey program to help meet the needs of my team of substitute teachers. I worked closely with the administration at the schools to ensure substitutes were performing to their expectations and delivering counseling when necessary. Maintained records of any incidents and documented them for future reference. Conducted weekly orientations for new hires and conducted daily interviews for prospective hires. Regularly worked with my team to find new ways to recruit additional contract staff to meet the needs of the districts. Show less
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Accounts Payable Specialist
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Nov 2006 - Jun 2011
Manually enter data to balance the inventory on route sales. Ensure that paperwork matches the data in our system. Upload daily load information to driver handhelds and upload daily sales information from handhelds to our database. Also responsible for closing weekly sales and distribution of various sales reports. Responsible for correcting invoice errors and processing credits to customers. Input monthly ending inventories as well. Manually enter data to balance the inventory on route sales. Ensure that paperwork matches the data in our system. Upload daily load information to driver handhelds and upload daily sales information from handhelds to our database. Also responsible for closing weekly sales and distribution of various sales reports. Responsible for correcting invoice errors and processing credits to customers. Input monthly ending inventories as well.
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Education
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2009 - 2009
Photographix Unlimited
N/A, Basic Photography -
2008 - 2008
Education to Go
N/A, Basics of Digital Photography
Community
