Danica Alfonso

Recruiter at Coast Personnel Services
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Contact Information
us****@****om
(386) 825-5501
Location
Santa Clara, California, United States, US
Languages
  • English Professional working proficiency
  • Filipino Native or bilingual proficiency

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Experience

    • United States
    • Staffing and Recruiting
    • 100 - 200 Employee
    • Recruiter
      • Apr 2023 - Present

    • Philippines
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Product Design Specialist
      • Jan 2019 - Sep 2020

      • Assist end user on all in scope request with focus on client satisfaction, service delivery quality and technical excellence.• Respond to technical and nontechnical inquiries from customers for the purpose of providing information, resolving issues and/or providing direction as may be required.• Create test scenario to replicate client concerns.• Do QA testing on newly release system feature before releasing to live database• Work closely with engineering re system enhance feature to prove end user stories/experience.• Assisted project team by scoping, scheduling and developing product roadmap.• Product specialists work with good customer service with the client to ensure excellent product delivery. Show less

    • Operations Team Lead
      • Jul 2018 - Jan 2019

      • Respond to technical and nontechnical inquiries from customers for the purpose of providing information, resolving issues and/or providing direction as may be required.• Ensure issues are correctly routed to appropriate support groups if unresolved by helpdesk. Directly coordinate with Engineering team if concern cannot be fix for further checking for possible system issues.• Primary responsible to manage the workforces to ensure teamwork, cooperation, and productivity within the team.• Train and delegate tasks to a new hire. Show less

    • Operation Support
      • Nov 2017 - Jul 2018

    • Recruitment Specialist – Project Based
      • Jun 2017 - Oct 2017

      • Promptly corresponded with applicants and coordinated and conducted interviews. • Supported management in developing and implementing personnel policies and procedures. • Generated a specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments. • Hired employees and initiated a new hire paperwork process. • Verified applicant references and employment details. Show less

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Sourcing Specialist III
      • Mar 2014 - Apr 2017

      • Implements tactical sourcing strategies for job requisitions given by hiring managers, recruiters, using job boards and other web-based sourcing technologies. • Screens and qualifies prospective candidates. • Is in charge of managing candidate databases for specific clients, as well as regularly reporting these data. • Implements tactical sourcing strategies for job requisitions given by hiring managers, recruiters, using job boards and other web-based sourcing technologies. • Screens and qualifies prospective candidates. • Is in charge of managing candidate databases for specific clients, as well as regularly reporting these data.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Junior Staff / Web Designer
      • Jun 2013 - Mar 2014

      • Developed and created websites and associated applications. • Created the look, layout and features of a website. • Designed the webpage layout • Determined technical requirements • Updated the websites • Created back up files • Developed and created websites and associated applications. • Created the look, layout and features of a website. • Designed the webpage layout • Determined technical requirements • Updated the websites • Created back up files

Education

  • STI College
    Bachelor of Science in Information Technology, Information Technology
    2009 - 2013

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