Assistant Project Coordinator

• Oct 2022 - Present

Freelancer

• Sep 2021 - Present

Supported CEO 5 days a week with calendar management, scheduling meetings, coordinating events, and responding to emails/ social media direct messages Exhibited organizational skills and dissertation by handling confidential information such as clients' records and legal documentation Managed business SOP and trackers via Asana and Notion Coordinated complex calendars for 5+ staff and managers, overseeing meeting logistics to ensure adequate time to discuss critical business decisions. Created meeting notes, enforced deadlines, and performed minor accounting. Utilized excellent customer service to schedule and coordinate appointments via phone text and emails for my client's clients. Prepared, proofread, edited, and finalized incoming and outgoing documents and reports Assisted in lead prospecting and researching new potential prospects for my clients to reach using Apollo.io Managed multiple projects at a go and ensured projects were assigned in Asana and deadlines were met. Made travel and accommodation arrangements, and prepared weekly and monthly reports. Researched and documented processes and systems and help in the implementation of SOPs. Show less

Social and Digital Marketing Assistant

• May 2020 - Jan 2021

Managed a successful social media portfolio including website creation and management, content and message management for Facebook, Twitter and YouTube and management of paid strategies including Google ads • Developed organic search for Instagram, designed graphic posts for and ads on Canva and wrote captions • Demonstrated ability to work individually on assigned tasks both as a team player and managing a team of 9 creating new proposals and campaign ideas • Conducting market and target audience research to gather enough data to successfully execute campaign both physical and online Show less

Marketing Intern

• May 2019 - Apr 2020

Planned posts using Hootsuite across Instagram ,Facebook and LinkedIn Developed new marketing strategies for posts across channels. Responsible for editing vlogs for the team ,recording students testimonials ,designing Canva templates and creating online campaigns Responsible for advertising and helped in organized quarterly brunch that generated over 200000 USD in revenue Planned posts using Hootsuite across Instagram ,Facebook and LinkedIn Developed new marketing strategies for posts across channels. Responsible for editing vlogs for the team ,recording students testimonials ,designing Canva templates and creating online campaigns Responsible for advertising and helped in organized quarterly brunch that generated over 200000 USD in revenue

Customer Support Specialist

• Jan 2019 - Dec 2019

Delivered exceptional customer service to 200+ customers per day, building brand loyalty by providing exceptional support with wayfinding product information and purchase processing Provided administrative support by handling inbound calls and completing data entry functions, while maintaining complex databases. Applied problem-solving skills to resolve customer inquires and disputes and escalate using appropriate channels when necessary Meet and exceed daily productivity goals including high call volume and appointment setting and consistently earned top survey satisfaction scores Show less

Salesperson

• Apr 2017 - Sep 2017

i)I was able to close 90% of all my leads and I hit my KPI within the first 3 months. ii)I established and maintained a positive B2B relationship and clients relationship. i)I was able to close 90% of all my leads and I hit my KPI within the first 3 months. ii)I established and maintained a positive B2B relationship and clients relationship.